Modern Restaurant Management

JANUARY 22, 2024

But precisely, how can you determine what customers want? Businesses must remain ahead of the curve by checking all the correct boxes as customer tastes evolve at an unparalleled pace. Convenience: Simplified Dining Experiences Convenience is really what modern customers look for in a restaurant experience.

Loyalty Program 182

Loyalty Program Dietary Restrictions Mobile Ordering Social Media 182

The Restaurant Times

FEBRUARY 14, 2021

Online ordering has flourished with time and completely transformed the way restaurants deliver food. Customers are now seeking convenience and expecting timely and hygienic doorstep delivery options. This article discusses how restaurants can enhance customer loyalty by customizing their online ordering system. .

Online Ordering 98

Online Ordering Ordering Mobile Ordering Social Media 98

24/7 Waiter

FEBRUARY 1, 2024

You can gain a ton of customers by using social platforms like Facebook and Instagram. Furthermore, by integrating your online ordering food system into social media you can create awareness and gain customers. Social media can help attract and encourage customers to interact with your website and utilize your services.

Social Media 36

Social Media Online Ordering Ordering Advertising 36

Modern Restaurant Management

NOVEMBER 29, 2022

Here’s an important – but often overlooked – truth for the restaurant industry: To make your customers to feel valued and appreciated, you must get their orders right! Perhaps they’re understaffed and struggling to keep up with incoming orders. Why is order accuracy so important for a restaurant?

Ordering 225

Ordering Employee Relations Online Ordering Customer Service 225

Lavu

MARCH 19, 2020

It is on the top of everyone’s mind and unavoidable online – the novel coronavirus and COVID-19 pandemic. This is why having an online ordering system for takeout and delivery is more important now than ever. In fact, establishments that already provide such services have seamlessly transitioned and continue to operate.

Online Ordering 93

Online Ordering Ordering Social Media Mobile Ordering 93

The Restaurant Times

JULY 14, 2020

Over the years, the online ordering culture has flourished and completely transformed the way restaurants deliver food. Customers are now seeking convenience and expecting timely and hygienic doorstep delivery options. How To Optimize Online Ordering Experience And Increase Customer Loyalty.

Online Ordering 97

Online Ordering Ordering Loyalty Program Social Media 97

Rocket Fuel

DECEMBER 1, 2022

Restaurant owners and franchisees in years past could rely on quick service, clean dining rooms, and friendly staff to stay afloat, but the scene has changed dramatically over the last decade. With the 2020 COVID-19 pandemic, the ordering process has changed, and the delivery channel skyrocketed. An administrative interface.

Online Ordering 52

Online Ordering Ordering Point of Sale Mobile Ordering 52

Next Restaurants

MAY 8, 2024

This is a struggle for about 80% of restaurateurs worldwide, as they understand customer preferences and deal with higher food costs and fierce competition. From innovative marketing techniques to strategic menu optimization, these methods offer a roadmap for encouraging repeat business and feeling excited to welcome new customers.

Loyalty Program 78

Loyalty Program Social Media Point of Sale Online Ordering 78

Modern Restaurant Management

MARCH 26, 2024

Armed with an omni-channel POS platform, restaurant operators can not only bring an immediate boost in sales during one of the busiest times of the year, but also lay the groundwork for long-term customer engagement and loyalty. Data indicates a notable spike in orders for popular items like chicken wings and pizza during the tournament.

Technology 118

Technology Loyalty Program Mobile Ordering Online Ordering 118

Lavu

MAY 27, 2020

Khatri, CEO of Lavu and MenuDrive, wrote that the National Restaurant Association 2019 State of the Industry report indicated that nearly half of adults were more likely to order food delivery online than just two years prior. While, on the other hand, restaurants adjust to curbside delivery and takeout orders.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

7 Shifts

AUGUST 12, 2021

Data acquired about your actual consumers can be used in both online and offline marketing campaigns. Assume a customer discovers your website but cannot identify where you are located or how to contact you. Suppose a customer goes to a search engine like Google or Google News API and types in 'Find local restaurants near me.'

Marketing 397

Marketing Loyalty Program Email Marketing Social Media 397

7 Shifts

SEPTEMBER 1, 2022

If you're standing in line waiting to order the special of the night, the seasonal Panzanella Salad, you don't want to hear “86 the special”. In nearly every context, it means to “refuse service”, “get rid of” or “nix” something. More often than not though, 86'd items cause customer frustration. The cost of 86'ing.

Definition 360

Definition BOH FOH Front of House 360

Modern Restaurant Management

OCTOBER 24, 2023

Surging prices have been top of mind for consumers for two years and counting, leaving restaurant leaders questioning how inflation might influence diners’ behavior and overall spending habits, including their usage of digital ordering and third-party delivery apps– both of which gained momentum during the pandemic.

Ordering 197

Ordering Online Ordering Loyalty Program Customer Experience 197

7 Shifts

SEPTEMBER 15, 2021

There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. Suggestive selling is a sales tactic that encourages guests to order something that is different from what they had planned to order or usually order in an effort to increase the check size and make their experience better.

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

Modern Restaurant Management

JULY 12, 2022

With deep roots in the restaurant industry, we’ve worked with our clients to test a number of strategies to take on Restaurant Week as an opportunity to attract new customers. The best solutions always put the focus on providing a fulfilling end-to-end experience for both your your customers and your staff.

Loyalty Program 223

Loyalty Program Online Ordering Point of Sale Customer Experience 223

Restaurant Engine

JANUARY 27, 2021

Bring a new group of patrons to your restaurants with lunch specials. In this article, we look at how daily lunch specials can drive new patrons at your restaurant. Then you can target your daily lunch specials to them to drive new business. Offer a Fixed Price Lunch Special. Do you want to cater to the business crowd?

Specials 116

Specials Mobile Ordering Catering Social Media 116

Modern Restaurant Management

FEBRUARY 27, 2024

These errors prompted nearly half (47 percent) of all respondents to “break-up” with a business that shares inaccurate online information, opting instead for a competitor. Ensuring your online profile is as trustworthy as it is discoverable is crucial.”

Online Ordering 189

Online Ordering Consumer Goods Customer Service Customer Experience 189

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 397

Management Management Kitchen Safety Front of House 397

7 Shifts

OCTOBER 23, 2020

Did you know that three in four customers will visit a restaurant's website before dining at that restaurant? In an era when enabling online ordering is essential to running a restaurant, having an online presence for your restaurant is critical. You don't even need to know how to code to use them!

Website Management 370

Website Management Online Ordering SEO Hiring 370

Modern Restaurant Management

MAY 5, 2023

This is great news for restaurants, but they should also be prepared for an influx of customers coming with their most special guests, and expecting nothing but a prime customer experience that will pamper their mothers. One notable development is the prevalence of QR codes. A recent Paysafe study with 200 U.S.

Mobile Ordering 167

Mobile Ordering Online Ordering Customer Service Customer Experience 167

Touch Bistro

MAY 26, 2021

Dad is king for a day, which means millions of families will be on the hunt for Father’s Day restaurant specials to mark the special occasion. Plan the right Father’s Day restaurant specials and your venue could become the spot for not only Father’s Day feasts, but also repeat business on many other days throughout the year.

Specials 97

Specials 2021 Seasonal Menu Outdoor 97

The Restaurant Times

JULY 9, 2021

Customer experience plays a crucial role in determining the success of a restaurant business. It is thus important to give your best in making customers happy by coming up with creative restaurant customer service ideas. A happy customer spreads the word about the restaurant and brings along more customers to your place.

Customer Service 59

Customer Service Customer Experience Consumer Goods Social Media 59

7 Shifts

JANUARY 26, 2021

Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. diners prefer to view menus, order, and pay for their meal using their phones rather than interacting with servers during the pandemic. For fast-casual and quick-service restaurants—no more lines.

2021 370

2021 Front of House Social Media Back of House 370

Touch Bistro

MAY 26, 2021

The short answer is offering enticing 4th of July specials. The right 4th of July specials will drive traffic to your restaurant, helping you take advantage of one of the biggest celebrations of the year. Planning 4th of July Specials for Your Restaurant. A mobile POS that you can take tableside to capture customer orders. .

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Touch Bistro

JULY 1, 2021

Now, more than ever, restaurants are leaning into online ordering as a way to streamline takeout and delivery, and help their businesses recover from the impact of the pandemic. Get TouchBistro Online Ordering. Third-Party Online Ordering Apps vs. Direct Online Ordering. And for good reason.

Online Ordering 52

Online Ordering Ordering Back of House Front of House 52

Modern Restaurant Management

DECEMBER 29, 2020

In order to survive, restaurants needed to rethink the way they do business with many turning to technology to keep them afloat. Go All Out with Online Ordering. Already fairly widespread at the beginning of 2020, once the pandemic hit, the rate of online ordering soared to heights never seen before.

2021 208

2021 Technology Online Ordering Email Marketing 208

Modern Restaurant Management

SEPTEMBER 21, 2023

When it comes to attracting customers to restaurants, local SEO is crucial and can optimize their online presence to attract more local customers. ” The idea behind local SEO is to ensure that your business appears in search results when people are looking for products or services related to your company in your area.

SEO 203

SEO Website Management Email Marketing Online Ordering 203

Modern Restaurant Management

MAY 31, 2023

Offer Special, Personalized Upgrades Today’s diner is looking for more than just indulging in a meal. Instead, they’re hoping to have offers for those special, add-on services to customize their time and create memorable experiences, especially when celebrating Dad.

Marketing 177

Marketing Email Marketing Online Ordering Specials 177

Modern Restaurant Management

MAY 17, 2023

Create a Strong Online Presence While platforms like Instagram and TikTok can generate buzz for a restaurant, many Gen Z customers are still looking to traditional platforms like Yelp and Google Maps when choosing a restaurant to visit; therefore, marketing strategies should focus on creating a strong online presence for the overall brand.

Loyalty Program 190

Loyalty Program Mobile Ordering Social Media Customer Experience 190

Modern Restaurant Management

MAY 31, 2023

Offer Special, Personalized Upgrades Today’s diner is looking for more than just indulging in a meal. Instead, they’re hoping to have offers for those special, add-on services to customize their time and create memorable experiences, especially when celebrating Dad.

Marketing 167

Marketing Email Marketing Online Ordering Specials 167

Modern Restaurant Management

MARCH 25, 2022

As the impact of the pandemic wanes, restaurant owners should evaluate the contactless service options they implemented to keep customers and staff safe to see how they can help drive sales. To go contactless, customers scanned a small black and white square called a QR code on their mobile device to see a digital copy of the menu.

Social Media 216

Social Media Email Marketing Mobile Ordering Kitchen Safety 216

Modern Restaurant Management

APRIL 17, 2023

Automation tools also provide value through mobile ordering apps, AI solutions, digital reviews apps, and online reservation software. Mobile Order Applications Mobile smart order apps for waiters help to speed up the service and manage the orders right at the guest’s table.

Mobile Ordering 207

Mobile Ordering Cash Management Online Ordering Front of House 207

Modern Restaurant Management

APRIL 22, 2024

.” While some might view fast food fraud as a victimless crime, the reality is quite different as it negatively impacts both restaurants and genuine customers. Not only can fraudulent activities disrupt the customer experience, but they can lead to significant financial losses for both consumers and businesses.

Food 204

Food Loyalty Program Consumer Goods Customer Experience 204

Lavu

OCTOBER 13, 2023

You can’t fix your table turnover rate without understanding the two key components: the total number of tables and the total number of customers served over a specific period. This should include all tables available for seating customers. This period could be a day, week, month, or any time frame you choose.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Next Restaurants

MAY 14, 2024

Ensures you deliver relevant content to specific groups of followers, and avoid overwhelming customers with content they are not interested in. Enables restaurateurs to highlight different aspects of their business when catering to diverse customer groups. 8 Tips to Help You Juggle Multiple Social Media Pages for Your Restaurant 1.

Social Media 78

Social Media Website Management Customer Service Online Ordering 78

Modern Restaurant Management

JUNE 17, 2021

million jobs due to the pandemic-related closure of dine-in services — roughly two-thirds of restaurant employees in the U.S. Over the past year, a record number of restaurants have invested in technologies to create more efficient operations and facilitate online ordering and delivery.

Technology 190

Technology Employee Relations Customer Service Online Ordering 190

Modern Restaurant Management

OCTOBER 25, 2022

As our world becomes increasingly digitized- with the rise of food delivery services, QR Code Menus and online orders- it's more important than ever for restaurant owners and employees to become familiar with the latest threats to their business. Patrons can simply scan a QR code to view a menu, order, and pay.

Online Ordering 190

Online Ordering Website Management Social Media Mobile Ordering 190