7 Shifts

SEPTEMBER 28, 2020

However, those with experience on the front-of-house (FOH) side of restaurants know there's more to server duties than meets the eye. Cleaning server duties Cleaning is critical to passing health inspections and making your restaurant appealing to customers. Server side work duties are just as crucial as primary duties.

FOH 195

FOH Management Management Cash Management 195

7 Shifts

NOVEMBER 16, 2021

It could also incentivize other FOH employees like bartenders and bussers to work faster and alongside highly-tipped servers in hopes of earning a portion of their gratuities. At full-service restaurants, even tip splitting is still an option. Tip Pooling by FOH & BOH. Full-Service Restaurants. Now, they are eligible.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. Directing early customers to the bar area while they are waiting for their tables.

Front of House 52

Front of House FOH Back of House Online Ordering 52

Restaurant365

MARCH 25, 2020

Adjusting how you get your menu items in front of customers could help curb the drop in your sales numbers due to the COVID-19 pandemic. As many restaurant operators transition from dine-in service to delivery and takeout service only, there are many operational decisions to make. Update your website’s home page.

Delivery 107

Delivery FOH Front of House Mobile Ordering 107

Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations. Cost control.

Back of House 52

Back of House FOH BOH Front of House 52

Sling

MAY 9, 2021

One of the best ways to keep customers coming back to sample your fare is to implement restaurant loyalty programs into your workflow. What Is Customer Loyalty? In this case, we’re talking about customer loyalty. Customer loyalty is the measure of a consumer’s willingness to do repeat business with your company or brand.

Loyalty Program 78

Loyalty Program FOH Customer Service Website Management 78

The Restaurant Times

MARCH 14, 2022

As such, the ability to manage conflict is also an essential requirement for a restaurant manager to ensure that staff members cooperate with each other and create the best possible customer experience. . Typically, a restaurant’s operation can be categorized into two parts – front-of-house (FOH) and back-of-house (BOH).

Management 52

Management Management FOH BOH 52

Restaurant365

JUNE 22, 2021

Cross-contamination refers to when food becomes unusable during prep or storage because of unsafe practices. In addition, the classic “first in, first out” method, commonly referred to as FIFO, ensures that you are rotating inventory appropriately. Avoid Cross-Contamination That Leads to Food Waste. Teach Portion Control.

Compost 88

Compost Food Waste Front of House 88

The Restaurant Times

DECEMBER 26, 2020

While a poor location does not generate enough customer footfall, prime locations come at a high price. Take reviews and references from multiple sources and analyze the market to understand the spending habits of people frequenting the target location. Poor Customer Experience. How To Avoid. How To Avoid. How To Avoid.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

Lavu

JANUARY 21, 2020

Employee tip percentage: The tip percentage is important in showing how customers are satisfied with the services they receive in your restaurant. By showing both the FOH and BOH variable cost to sales ratio, you can determine whether you are under- or over-staffing your restaurant. Controllable Costs Report (Daily, Weekly).

Cash Management 78

Cash Management Point of Sale Information Beverage 78

Restaurant365

DECEMBER 1, 2021

Named after their son, Sweet Lou’s aims to greet guests with a smile and great food, drink, and service. Their mission statement says it all: “Serving our best, from the kitchen to the community through high quality ingredients, a welcoming environment, responsible service and local outreach.” ” Challenge.

Hiring 78

Hiring Demo Communication Back of House 78

Restaurant365

MARCH 12, 2021

Named after their son, Sweet Lou’s aims to greet guests with a smile and great food, drink, and service. Their mission statement says it all: “Serving our best, from the kitchen to the community through high quality ingredients, a welcoming environment, responsible service and local outreach.” ” Challenge.

Hiring 78

Hiring Demo Communication Back of House 78

Touch Bistro

AUGUST 4, 2021

Whether you’re a chef, restaurateur, or server, you need to be familiar with a vast vocabulary of culinary terms to communicate with teammates and customers. If, for example, you ask a colleague to broil something, when you actually want it braised, you could end up with costly food waste and unhappy customers. Culinary Terms.

Front of House 52

Front of House BOH Back of House Point of Sale 52

Touch Bistro

MARCH 25, 2021

The process is sometimes referred to as organizational socialization and includes collecting paperwork, orienting new hires within your company’s culture, and providing restaurant employees with hands-on training. Start with the one we’ve created below, then customize it to meet the needs of your business. Compliance.

Hiring 52

Hiring Employee Relations FOH BOH 52

Lavu

MARCH 11, 2020

At the center of this technology lies a POS system in which a transaction between a merchant and a customer takes place. If you want your POS system to benefit management, employees, and customers, you should have a restaurant POS system that streamlines the process for all three groups. Front-of-house (FOH) management.

Management 78

Management Management Cash Management Mobile Ordering 78

Touch Bistro

APRIL 7, 2021

For an average full-service restaurant, that could add up to $146,000 annually – costs that can make or break for some restaurateurs. It Impacts The Customer Experience. Related to the issue of a poor workplace culture is the impact on the customer experience. It Negatively Impacts Workplace Culture. staff turnover rate.

Employee Relations 52

Employee Relations Hiring Seasonal Menu POS 52

Apicbase

OCTOBER 14, 2022

Boost your table turnover rate by training staff to improve service. Partner with delivery and online ordering services. For example, restaurant management platforms can significantly reduce human effort by automating BOH and FOH flows, thereby helping you to keep the labour cost in check. Offer promotions and special deals.

Franchising 52

Franchising Franchise Online Ordering Loyalty Program 52

Sling

AUGUST 9, 2023

June 2020 Front Of House (FOH) Vs. Back Of House (BOH): What’s The Difference? July 2020 How To Create An Effective Project Management Plan July 2020 Work-Life Balance in Our Crazy Busy World June 2020 Keeping Up the Communication June 2020 How Do Employee Benefits Work? | A Guide For Managers June 2020 How Do I Manage Millenials?

Article 78

Article 2023 2022 2021 78

Apicbase

JUNE 16, 2023

From customer satisfaction to profitability, there are countless metrics that restaurant owners and managers should track to gain a better understanding of their operations. You can collect this data through various channels, including point-of-sale (POS) systems, accounting software, customer feedback surveys, and social media reviews.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Gourmet Marketing

SEPTEMBER 22, 2021

Your staff makes or breaks your restaurant, keeps things running when you’re not around and represents your brand concept in front of each customer. The site is perfect for advertising BOH and FOH positions. Business owners post restaurant jobs daily, and corporate food service jobs are often advertised as well.

Hiring 52

Hiring Website Management Advertising Social Media 52

7 Shifts

OCTOBER 22, 2021

You can reference average party size, takeout vs. on-premise orders, the popular menu items, and other key metrics to to forecast restaurant sales. Once you've determined the need to adjust your schedule for the holidays, the next step is to work with employees on their availability to build schedules that work for them and your customers.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370