7 Shifts
JUNE 1, 2022
Website: BITAC Food and Beverage. Website: MURTEC. Website: The International Restaurant and Foodservice Show of New York. Website: Food Marketing Conference. Website: Restaurant Franchising and Innovation Summit. Website: Bar & Restaurant Expo. In-Person or Virtual: In-Person. When: January.
Embrace the Suck
MAY 14, 2023
In my years of experience both as a restaurant consultant and a restaurant owner, I've observed the industry from multiple angles. This recipe of deficiency, when left to simmer, becomes a potent brew of dissatisfaction and disengagement, both among staff and customers. And much like a bad dish, it's tough to swallow.
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Lavu
SEPTEMBER 29, 2023
Some owners have had to take on multiple roles themselves or hire unqualified staff, affecting the quality of service and customer experience. Provide opportunities for professional growth and skill enhancement, whether through internal training sessions, workshops, or covering the costs of external courses or certifications.
Perfect Daily Grind
NOVEMBER 14, 2022
As well as these talks, attendees will have the opportunity to experience workshops, panel discussions, cuppings, presentations, and more. Visit the website here , take a look at some of the lectures and panel discussions from PRF Colombia here , and sign up for the newsletter here. Volunteer profile.
7 Shifts
NOVEMBER 3, 2022
My managers also used code names based on menu items to “rate” female customers. When she was 23, the manager asked her to put on makeup in one of her first shifts at a breakfast grill. Alison Edginton is the Manager of Training & New Can Openings at Smalls Sliders , an American burger QSR in Louisiana.
Perfect Daily Grind
JANUARY 13, 2023
Oatly appoints Bryan Carroll as UK General Manager. Carroll has 25 years’ experience working in the retail, foodservice, and out-of-home sectors, and will initially focus on expanding Oatly’s foodservice and OOH partnerships. Neumann Kaffee Gruppe Germany announces changes to management. Wed, 11 Jan. Thu, 12 Jan.
Ken Burgin
JULY 10, 2022
A little negativity can sometimes be useful – tapping into the very human tendency to complain can yield a whole range of useful material when teaching customer service. A recent workshop I ran on ‘quality service’ was going nowhere fast: a group of strangers, a cold room and first topic in the morning. Unhelpful website.
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