Customer Experience Guest Recovery Social Media Specials 
Modern Restaurant Management
DECEMBER 28, 2023
Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. And while our business has evolved over the past decade, so have our customers. The top items paired with ibuprofen included Cheesesteaks, Cognac, Nacho Fries, Bacon Egg and Cheese, and Cold Brew!
Modern Restaurant Management
OCTOBER 4, 2021
The findings have offered insight into consumer expectations to support restaurant brands as they work to navigate ongoing operating, social, and economic shifts over the past year and a half. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders.
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Modern Restaurant Management
APRIL 1, 2020
As restaurant operators, you are a part of the community, providing an experience and opportunity for people to come together, celebrate events or both. Your community relies on you to provide a comforting, familiar experience, deliver food for those who may not have access, and feed the essential groups of people who are still working.
Modern Restaurant Management
JUNE 18, 2020
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing.
Modern Restaurant Management
APRIL 27, 2020
. “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. “The post-COVID dining experience will no doubt be different.
Modern Restaurant Management
APRIL 27, 2020
. “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. “The post-COVID dining experience will no doubt be different.
Modern Restaurant Management
JUNE 3, 2021
Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers.
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