Hot Schedules

AUGUST 10, 2021

Protecting Your Customers: How to Scale Your Food Safety Culture Across Multiple Locations. While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in food safety training can quickly fall to back-of-mind to an undisciplined staff.

Food Safety 148

Food Safety Certification Food Employee Relations 148

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

FEBRUARY 17, 2020

You get home from a long day at work, don't feel like cooking and want to treat yourself to some great food. But with the rise of services like DoorDash, GrubHub and Caviar, good food — some of it from Michelin-starred chefs — is only a click away. Unique and Complementary Experiences.

Customer Experience 198

Customer Experience Front of House Back of House Consumer Goods 198

7 Shifts

JULY 14, 2020

Enhanced focus on sanitization and social distancing have become the minimum restaurant operating requirements during the pandemic. Some service providers offer special prices/packages knowing these are tough times for restaurants so find out if labor, materials, equipment, and chemicals are included in the pricing.

Management 370

Management Management Kitchen Safety Equipment 370

Modern Restaurant Management

JULY 28, 2020

As the COVID-19 pandemic continues to affect the ways we live, work and dine, the restaurant industry has been experimenting with different ways to adapt and continue serving customers who cherish dining experiences. Digital engagements with customers are going to remain the norm long after the COVID-19 pandemic.

Customer Experience 221

Customer Experience Online Ordering Mobile Ordering Customer Service 221

Modern Restaurant Management

OCTOBER 7, 2021

However, in the process of resuming and continuing restaurant operations, operators need to take steps to lower the risk of infection among employees and customers and prevent the spread of COVID-19. Kitchen operations. Food safety and restaurant cleanliness. Kitchen Operations. Staff Management.

Technology 196

Technology Operations Food Safety Kitchen Safety 196

Modern Restaurant Management

MARCH 5, 2024

Data from the National Restaurant Association’s 2023 State of the Restaurant Industry report revealed that nearly three in four operators were focused on sustaining growth. That won’t cut it in an industry that faces major risks associated with employee injuries and food safety.

Training 167

Training Food Safety Employee Relations Insurance 167

Goliath Consulting

MARCH 31, 2024

Behind the scenes, restaurant management works diligently to ensure every aspect of their establishment contributes to a pleasant dining experience. Efficient restaurant temperature monitoring and control impact customer satisfaction and play a significant role in food safety and operational efficiency.

Food Safety 88

Food Safety Equipment Website Management Café 88

Social Hospitality

JANUARY 5, 2022

For most restaurants, the focus remains on delivery and pickup to serve customers. Even remote parts of the world embraced restaurant and food delivery apps like never before. Mobile chatbots equip restaurants and food delivery apps to do many things. Restaurants would always adhere to food safety standards.

Mobile Ordering 459

Mobile Ordering Customer Service Food Safety Customer Experience 459

Crunchtime

FEBRUARY 7, 2024

Plus, 5 ways to improve compliance with standard operating procedures Whether you run a restaurant business with 500+ locations or a handful of convenience store locations, you know what work needs to be done – and how it should be done properly – to run your business effectively. What are standard operating procedures in restaurants?

Operations 78

Operations Audits Cash Management Food Safety 78

Modern Restaurant Management

FEBRUARY 15, 2024

The foundational strategy focuses on two pivotal elements: maintaining rigorous standards for commercial refrigeration and ensuring a robust plan to manage increased customer flow. Engineering a Resilient Cold Chain With escalating temperatures, the cold chain experiences incremental stress.

Kitchen Safety 117

Kitchen Safety Equipment Fine Dining Food Safety 117

7 Shifts

SEPTEMBER 26, 2022

It's one of the most hands-on jobs you can have - and equips employees with an abundance of restaurant skills as a result. Food Service Skills For Your Resume. 5 Restaurant & Food Service Skills for Your Resume. Health, Allergen, and Food Safety Training and Certifications. Commercial kitchen equipment safety.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

DECEMBER 27, 2023

However, persistent labor shortages are pushing restaurants to explore automation and artificial intelligence to streamline operations – from kitchen management to customer service – to alleviate staffing pressures while also enhancing efficiency.

2024 202

2024 Food Supply Kitchen Safety Influencer 202

Modern Restaurant Management

MARCH 28, 2024

Food manufacturers and retailers are embracing a whole new world of opportunities for consumer engagement that are enabled by this newer technology. In foodservice establishments, the same technology opens doors to greater food safety and ingredient transparency.

Information 221

Information Allergens Food Supply Food 221

Modern Restaurant Management

JUNE 24, 2022

The idea of creating a well-thought, engaging employee handbook isn’t why restaurateurs go into the food industry. Keep the vital ServSafe items top of mind such as food handling, good personal hygiene and sanitizing. Other key elements from the food and alcohol safety training include: The importance of food safety.

Food Safety 197

Food Safety Kitchen Safety Restaurant Law Equipment 197

Modern Restaurant Management

OCTOBER 13, 2021

How do restaurant operators find efficiencies to minimize costs without degrading quality or service? At the same time, restaurants are grappling with staffing issues, with recent research showing that one in three food service workers doesn’t want to stay in the industry.

Food Safety 245

Food Safety Equipment Customer Service Point of Sale 245

Hot Schedules

AUGUST 10, 2021

Protecting Your Customers: How to Scale Your Food Safety Culture Across Multiple Locations. While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in food safety training can quickly fall to back-of-mind to an undisciplined staff.

Food Safety 78

Food Safety Certification Food Employee Relations 78

Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. These include food production and inventory management. Additionally, the BOH handles food safety and restaurant administration. A restaurant’s back of house includes any area of operations the customer doesn’t usually see.

Back of House 52

Back of House FOH BOH Front of House 52

Apicbase

FEBRUARY 8, 2024

Success for a waiter is in providing everything the customer needs while they barely notice what you are doing. Read on to discover: What restaurant management is; What it entails day-to-day; Examples of efficient restaurant operations management at three successful restaurant brands. What Is Restaurant Operations Management?

Definition 52

Definition Operations Management Management 52

Apicbase

FEBRUARY 8, 2024

Success for a waiter is in providing everything the customer needs while they barely notice what you are doing. Read on to discover: What restaurant management is; What it entails day-to-day; Examples of efficient restaurant operations management at three successful restaurant brands. What Is Restaurant Operations Management?

Definition 52

Definition Operations Management Management 52

Modern Restaurant Management

MARCH 3, 2022

.” No truer words were spoken by Benjamin Franklin and is a mantra that resonates deeply for businesses in the food service industry—many of whom are in recovery mode in the midst of the COVID-19 pandemic. Lockdowns and restrictions cut into hours of operation and profits. It’s possible by looking at the true ROI.

Food 212

Food Food Safety Customer Service Customer Experience 212

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 195

Management Management Kitchen Safety Front of House 195

7 Shifts

MAY 11, 2020

But reopening your restaurant isn’t as simple as flipping your ‘open’ sign around (we wish), and there’s a lot to consider from an operational standpoint before the big day. We don't want to reopen the restaurants unless we know that we can provide a safe and healthy work environment and eating environment for our customers.

BOH 368

BOH FOH Food Safety Equipment 368

Modern Restaurant Management

NOVEMBER 15, 2021

Here are three best practices that can help restaurant operators deliver the best results now and in the months and years ahead. Restaurant managers will need to identify and implement training solutions that accelerate onboarding and equip new employees to positively impact the bottom line as quickly as possible. trillion each year.

Training 195

Training Front of House Food Safety Back of House 195

Modern Restaurant Management

DECEMBER 15, 2021

The best restaurants are those that keep back-of-house processes running smoothly to ensure a great front-of-house experience for guests. Expert food preparation results in appealing and delicious dishes, employee training reduces errors that can increase wait times and proper warewashing keeps plates, glasses and utensils spotless.

Kitchen Safety 203

Kitchen Safety Front of House Food Safety Equipment 203

Modern Restaurant Management

MARCH 7, 2024

In the domain of commercial refrigeration, ice machines represent a critical asset, driving day-to-day operations in sectors as diverse as hospitality, healthcare, and retail. Inadequate Ice Production A common predicament, insufficient ice production, often signals deeper issues within the machine’s operational framework.

Healthcare 110

Healthcare Uniforms Food Safety Customer Service 110

Clover - Restaurants

MAY 7, 2024

While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. You will play a pivotal role in shaping the restaurant’s culinary offerings and ensuring the smooth operation of our kitchen. Proven experience in a management or supervisory role.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

Modern Restaurant Management

DECEMBER 26, 2023

These adaptations were driven by evolving consumer preferences for convenience and safety. Enhanced Customer Engagement – Restaurants intensified their commitment to customer engagement, using strategies including personalization, loyalty programs, and data analytics to customize offerings and experiences.

Dietary Restrictions 123

Dietary Restrictions 2024 Food Safety Food Supply 123

Modern Restaurant Management

FEBRUARY 14, 2023

Fewer employees have carried the burden of prepping, cooking, and serving food while working to keep guests safe. Restaurants must adopt tech solutions to boost safety, quality, accuracy, transparency, consistency, and compliance – all factors that contribute to brand excellence. Boost safety and quality protocols.

Food Safety 189

Food Safety Kitchen Safety Loyalty Program Employee Relations 189

Modern Restaurant Management

DECEMBER 16, 2022

That meant streamlining their operations – and consumers quickly got on board. Contactless payments started as a safety precaution for many quick-service restaurants (QSRs) – allowing them to offer a curbside service that kept patrons out of the dining room. percent increase in digital sales annually.

Customer Service 225

Customer Service Customer Experience Consumer Goods Food Safety 225

Modern Restaurant Management

NOVEMBER 10, 2022

Traditional sit-down restaurants and mobile food businesses have uniquely different needs when it comes to insurance. Restaurant insurance can provide your business with a safety net when it comes to claims and risk. Tools and equipment protection. Equipment Coverage (also known as Inland Marine). Advertising protection.

Insurance 189

Insurance Food Truck Food Mobile Ordering 189

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Who makes the magic happen? Cashiers, cooks, and other QSR crew members.

Food 189

Food Food Safety Front of House Fast Casual 189

Modern Restaurant Management

JULY 30, 2020

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

Technology 153

Technology Operations Loyalty Program Point of Sale 153

Modern Restaurant Management

FEBRUARY 9, 2024

The world of food franchising has been a catalyst for pioneering innovations that have had a ripple effect across multiple industries. And it’s safe to say that the food franchising industry brought Henry Ford’s approach to process optimization to a whole new level. You get to their head and to their heart.

Communication 188

Communication Franchise Franchising Leadership 188

Modern Restaurant Management

NOVEMBER 12, 2021

Imagine you operate a multi-site restaurant organization known for its elegant holiday dining and delicious catering. You’re approaching your busiest season, and more of your customers are planning gatherings and returning to their pre-pandemic spending levels. freezers, food warmers, fryers, etc.). Maintaining Equipment.

Equipment 197

Equipment Kitchen Safety Food Supply Food Safety 197

Modern Restaurant Management

JUNE 24, 2020

There’s one question that’s now on the minds of operators everywhere: … Despite these conditions, the expectations placed on restaurant operators are greater than ever. Through direct integration with the POS, restaurant operators can extend their POS to create a truly secure and touchless environment.

POS 212

POS Operations Point of Sale Back of House 212

Goliath Consulting

FEBRUARY 29, 2024

From streamlining operations to enhancing customer experiences, a plethora of cutting-edge technologies are reshaping the restaurant landscape like never before. Smart Menus and Personalized Dining Experiences Leading the charge are platforms like Popmenu, revolutionizing how diners interact with menus.

2024 147

2024 Technology Kitchen Safety Website Management 147