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Simple Tips for Delivering Exceptional Post-Pandemic Customer Experience

Modern Restaurant Management

As we return to in-person dining across the country, restaurants are facing yet another challenge: delivering an exceptional customer experience (CX) for guests who come with high expectations after more than a year stuck at home. The entire dining experience has changed in the wake of the pandemic. Build Social Proof.

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4 Ways Social Media Impacts a Restaurant’s Bottom Line

Restaurant Engine

You can improve your bottom line by picking a few social media platforms to use and grow. According to one source, more than 75% of people make a purchase decision based on something they see on social media, and that holds true for restaurants. 1: Social Media is Valuable. 2: Social Media Drives Traffic.

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10 Email Marketing Ideas for Restaurants to Drive Sales

ChowNow

If your restaurant isn’t using email marketing, now is the ideal time to start. Restaurant email marketing is one of the most cost-effective ideas to stay top of mind, engage with your customers, and increase sales. . We recommend emailing your guests on a regular basis to establish consistency.

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The Future of Social Media and Restaurants: From Twitter to X

Goliath Consulting

With social media platforms leading the charge, there has been a profound impact on how eateries connect with their patrons and curate dining experiences. Twitter, for many years, has been the go-to platform for instant updates, check-ins, reviews, and interaction for both brands and customers. Let’s dive in.

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Five Strategies to Leverage User-Generated Content in Your Brand’s Journey

Modern Restaurant Management

These genuine snapshots—when shared on social media—can help paint an authentic picture of your business, and create a powerful word-of-mouth effect. Encourage Participation The first step in taking advantage of user-generated content is to actively encourage customer participation.

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How to Build Social Proof for Your Restaurant Business

Modern Restaurant Management

So, how do you attract more customers to your restaurant in the competitive market? One way to do this is by building social proof. Social proof in marketing leverages the fact that consumers trust the actions and opinions of other users to make decisions. How do you build social proof for your restaurant business?

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Improving Survey Response Rates for Restaurant Managers

Modern Restaurant Management

One of the most important parts of being a successful restaurant manager is having the ability to hear their customers’ concerns. However, it can sometimes take time to get customers to respond to surveys they're given. Customers can be lost to boredom or quit halfway if a survey is too long.