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From Garnish to Secret Sauce: How Loyalty Has Become the Real Revenue Driver

Modern Restaurant Management

For years, loyalty building was treated like a garnish that operators sprinkled on top of the “entrees” of bigger promotional strategies like traffic, advertising, and limited-time offers. Loyalty is proving to be the secret sauce — the flavor that ties the whole dish together and keeps guests coming back for more. .=

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‘AI Has the Potential to Truly Become the Brain of the Restaurant.’

Modern Restaurant Management

Among the findings: Eight in 10 (82 percent) plan to increase investments in AI technologies over the next fiscal year, with enhanced customer experience (60 percent), improved restaurant operations (36 percent), and loyalty programs (31 percent) cited as the top desired outcomes. Customer experience is the most common use case.

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How to Use Restaurant POS Data to Boost Sales and Make Smarter Decisions in 2025

Lavu

If you are upfront about your intentions (such as planning to send a birthday coupon to email recipients), customers won’t feel put out when asked for their details. From a customer’s favorite menu item, to what causes they care about; this information can boost your restaurant marketing program to new levels when leveraged correctly.

POS
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10 Proven Restaurant Management Tips and Tricks for Success

Harbor Touch

Hire the Right People and Train Them Well Finding top talent is like casting a winning team. Training locks in that potential. The National Restaurant Association found well-trained staff stay 30% longer. Training builds a stronger team. Elevate Service with Personal Touches Service builds loyalty.

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6 Holiday Ideas For Restaurants

SpotOn

Additionally, sending holiday greetings with personalized messages can further enhance customer loyalty and engagement. Promote loyalty sign-ups Give back to your loyal customers this holiday season by rewarding them with memorable benefits and rewards with a custom loyalty rewards program.

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How to Turn Occasional Diners into Lifetime Regulars with Loyalty Programs

Restaurant Engine

Celebrate your customers with loyalty programs and grow your retention rate. According to Metrobi , Loyalty program members visit restaurants 20% more frequently than non-members. In this article, we look at why rewards matter and how to go about setting a program up. How can you stand out?

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How to Optimize POS System for Maximum Restaurant Efficiency

Lavu

Whether you are attempting to maintain customer loyalty, collect demographic profiles, fuel directed marketing campaigns or understand customer habits, go beyond simple transactions. Loyalty Matters: Optimize POS System for Better Customer Retention Connect with customers, boost repeat visits and increase ticket averages.

POS