Modern Restaurant Management

DECEMBER 1, 2020

With new health and safety guidelines and constantly-evolving regulations, restaurant owners are faced with unique challenges to continue delivering a positive dining experience to customers. And while the pressures of the pandemic continue, customer loyalty can play a role in whether or not restaurants will sink or swim.

Loyalty Program 208

Loyalty Program Customer Experience Point of Sale Employee Relations 208

Modern Restaurant Management

FEBRUARY 5, 2024

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. However, the best available coupon and fastest delivery time tied in second place. However, the best available coupon and fastest delivery time tied in second place.

2024 197

2024 Loyalty Program Food Order 2030 197

Indoor Media

SEPTEMBER 9, 2021

But, that’s alright — just because you have a small or local business doesn’t mean you can’t run an effective marketing strategy! Now, what does your business have in common with those big businesses? All businesses need to approach their marketing strategy from a focused and strategic perspective.

Small Business 78

Small Business Marketing Social Media Advertising 78

Modern Restaurant Management

AUGUST 19, 2022

Many people make the mistaken assumption that franchises are not local businesses. Small businesses are the backbone of communities across the country. Unfortunately, many people do not equate a franchise with a locally owned business. Franchises make up a large portion of businesses in the U.S. Census Bureau.

Franchise 197

Franchise Franchising Social Media Loyalty Program 197

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. Your marketing plan is the cornerstone of your restaurant's success and business plan. It is your roadmap to attracting and retaining customers.

Seating 221

Seating Email Marketing Marketing SEO 221

Restaurant365

APRIL 20, 2022

Those feelings are well-placed because those return customers spend an astonishing 67 percent more than a new customer during a visit! Why is customer retention important? Customer retention statistics show that 65% of a company’s business comes from existing customers.

Loyalty Program 78

Loyalty Program Customer Service Employee Relations Customer Experience 78

Modern Restaurant Management

AUGUST 17, 2020

Execution will play a pivotal role in building customer trust and ensuring today's diners remain loyal." Both sides agreed that a negative take-out experience – ranging from a reduced menu to poor service – was a deal-breaker. Restaurants vs. delivery services. Can't touch this.

2020 198

2020 Loyalty Program Mobile Ordering Fast Casual 198

Bingage

DECEMBER 18, 2022

Customer reward programs in marketing are point-based loyalty programs that offer discounts and other incentives (gift cards, vouchers, coupons, cashback, or free or discounted products or services…) in exchange for increased customer involvement and purchase. Cashback Reward program.

Loyalty Program 52

Loyalty Program Marketing Point of Sale Email Marketing 52

Sling

DECEMBER 2, 2020

Cultivating customer loyalty is an essential part of making your business a success in the 21st century. But what is customer loyalty, and why is it so important? And how can you improve customer loyalty in your business? What Is Customer Loyalty? How To Improve Customer Loyalty.

Loyalty Program 78

Loyalty Program Coupons Customer Service Website Management 78

Indoor Media

NOVEMBER 8, 2021

QR codes are a simple and effective way to engage your customers. Businesses can learn how to create free QR codes for their QR code marketing campaigns and what they need to create them. Static QR codes: These QR codes have fixed information like your business contact details.

Email Marketing 78

Email Marketing Coupons Healthcare Loyalty Program 78

Lavu

DECEMBER 16, 2019

Restaurants have become tech-savvy by providing an app for their customer base. While it may seem like just another trend it’s really the next best thing for expanding your customer base and building customer loyalty. How to Build a Loyalty Program. o gauge your ideas on known similar competitor programs.

Loyalty Program 78

Loyalty Program Customer Service Point of Sale Mobile Ordering 78

Modern Restaurant Management

OCTOBER 4, 2021

According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. The data also points to a broken customer arrival experience. For restaurant brands, the digital pivot is imperative to getting the customer experience right.”

2021 171

2021 Fast Casual Mobile Ordering Social Media 171

Lavu

MAY 27, 2020

MenuDrive is a perfect solution for small and medium restaurants that find themselves struggling to adapt to the new state of the restaurant industry. It is also reported most restaurant operators do not think their business will return to normal over the next several months. No commission fees for your business!

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

Modern Restaurant Management

MAY 8, 2020

Faced with the stark reality of closed dining areas, people working from home, and home-cooked meals, COVID-19 will force a radical rethinking of Quick Service Restaurant (QSR) marketing. The foot traffic “show-up” business of QSR is being plunged into a digital catch-up. Breaking down stats from the 700 surveyed consumers.

Marketing 177

Marketing Franchise Franchising Social Media 177

Touch Bistro

MAY 18, 2021

Not only does email marketing generate great results for businesses, but it’s also one of the easiest forms of marketing to execute. Many Email Service Providers (ESPs) have made it incredibly easy to create and send email campaigns with mobile-friendly email templates, drag-and-drop builders, marketing automation, and more.

Email Marketing 97

Email Marketing Marketing Loyalty Program Mobile Ordering 97

The Rail

AUGUST 4, 2022

By Roman Shvidun, Contributor Running a small business today is no small feat, and the narrative is no different for business owners in the food scene. With global restaurant brands gobbling up more of the market, it has become extremely challenging for small restaurants to compete and gain loyal customers.

Email Marketing 52

Email Marketing Marketing Loyalty Program Online Ordering 52

Sling

JULY 4, 2021

There’s nothing like high-quality photos of food to whet your customers’ appetites and get them in the door. 3) Keep Customers Happy With Text Message Restaurant Marketing. 3) Keep Customers Happy With Text Message Restaurant Marketing. Use that contact information to send out weekly specials to keep customers coming back.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

BNG Point of Sale

AUGUST 25, 2021

Now it’s more important than ever to drive sales in business. In this article, we discuss 11 tips and tricks to increase restaurant sales and maintain a healthy restaurant business in 2021. . 1: Expand Your Service Capabilities with POS Software . Delivery Services . But how do you do it? . Curbside Pickup .

Loyalty Program 52

Loyalty Program Social Media Point of Sale Customer Service 52

BNG Point of Sale

NOVEMBER 19, 2021

A point-of-sale (POS) system is more than just a way to ring up customers. A POS can effectively integrate with other key business processes, make operations more efficient and act as the backbone of your business. A POS can bring all aspects of your business together with its integration features. What is a POS System?

POS 52

POS Operations Loyalty Program Point of Sale 52

BNG Point of Sale

OCTOBER 15, 2021

A POS helps retailers save time and money and allows them to focus on their customers. A POS also helps businesses become more efficient by gathering and analyzing data from sales transactions. A manual cash register had previously been the preferred payment method of some small brick-and-mortar businesses.

Retail 52

Retail POS Cash Management Point of Sale 52

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Full-Service Restaurants Hit Hardest by the Crisis. Quick service and fast casual were the best performing segments based on sales growth during March.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Aaron Allen & Associates

AUGUST 24, 2022

Domino’s Marketing Campaign Domino’s proved their dedication to customer interaction by creating the Ultimate Delivery Vehicle contest for design aficionados. Pizza Patron, which also accepts pesos for payment from its 75% Latino customer base, answered by reaching out. The lesson? Controversy can sometimes sell pies.

Marketing 52

Marketing Loyalty Program Point of Sale Mobile Ordering 52

Restaurant Clicks

JANUARY 17, 2020

Whether you’ve just opened a new restaurant or your existing restaurant needs a boost in customers, restaurant promotion is a must. Luckily, there are plenty of specials that will get customers in the door and filling seats. . Loyalty Programs. Business Card Raffle. Coupon for Next Visit. Loyalty Programs.

Loyalty Program 78

Loyalty Program Email Marketing Online Ordering Coupons 78

Gourmet Marketing

SEPTEMBER 23, 2021

The restaurant business is an extremely competitive industry. Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. The key here is to make the program feel rewarding whenever your customers use it.

Marketing 61

Marketing 2021 Social Media Website Management 61

Restaurant365

JULY 8, 2021

For instance, the increase in customer expectations for convenience or the rise of online ordering for takeout or delivery already existed before the pandemic. Restaurants had to change business models, pivoting to a larger focus on takeout food and food delivery. The rise of off-premise dining. ” In fact, P.F.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Bingage

JULY 18, 2020

Everybody knows about its significance, yet without fusing the latest trends & strategies in digital marketing, the business can’t receive its greatest rewards. Be easy to find out by your local audience, register your business on Google my business, and increase your searchability on Google. Let’s start – 1.

Delivery 98

Delivery Social Media Marketing Online Ordering 98

Bingage

JULY 18, 2020

Everybody knows about its significance, yet without fusing the latest trends & strategies in digital marketing business can’t receive its greatest rewards. Be easy to find out by your local audience, register your business on Google my business, and increase your searchability on Google. Let’s start – .

Delivery 98

Delivery Marketing Social Media SEO 98

BNG Point of Sale

JUNE 21, 2021

Whether a restaurant is full-service, quick service, or a food truck, maintaining optimal profits is important. This percentage provides a basic understanding of business performance within a restaurant category, telling owners what items do well and where improvements are needed. Full-Service Restaurants. Food Trucks.

Fast Casual 52

Fast Casual Food Truck Customer Service Online Ordering 52

Modern Restaurant Management

APRIL 2, 2020

. “As we all know, the restaurant industry has been devastated by the economic impact of the coronavirus crisis, with employees across the nation out of work due to forced business closures,” said Rob Gifford, the Foundation’s president. ” NCR wants to help its restaurant customers during this difficult time.

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. The impact of COVID-19 on customer behavior was experienced swiftly f by all industries.

2021 196

2021 Loyalty Program Coupons Fast Casual 196

Modern Restaurant Management

MARCH 16, 2020

Rakuten Ready surveyed over 100 customers to measure how behaviors around dining have or are anticipated to change. “There are still a lot of unknowns to fully determine the impact of the coronavirus on the supply chain,” NRF Vice President for Supply Chain and Customs Policy Jonathan Gold said. Top Trends Impacting QSRs.

Mobile Ordering 122

Mobile Ordering Online Ordering Point of Sale POS 122

Modern Restaurant Management

DECEMBER 31, 2019

The economic model makes more sense than traditional brick and mortar so many food businesses are moving in this direction. We believe we will continue to see improvements in business models and technology that will advance the delivery experience for target audiences including logistics, restaurants and especially the consumer.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138