7 Shifts

OCTOBER 9, 2020

Diners are turning to online ordering in increasing numbers because of COVID-19 pandemic restrictions on on-premise dining. After all, intuitive design and up-to-date information can turn a website visitor into a paying customer. Add photos and videos to show customers what they can expect. Online ordering - Ditto.

Design 397

Design Social Media Mobile Ordering Online Ordering 397

7 Shifts

FEBRUARY 26, 2021

Native or first-party delivery doesn't rely on a separate service to take and send out orders. This comes with two huge advantages: high margins and owned customer data. Owning your customer and delivery data is invaluable. Owning your customer and delivery data is invaluable. Get Your Kitchen and Menu Ready to Go ??

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It is your roadmap to attracting and retaining customers. Identify Target Customers. Restaurant owners and operators wear a lot of hats. Video Version.

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

JUNE 24, 2020

Furthermore, about 60 percent of customers order food online at least once a week and 31 percent order online at least twice. It’s also a system that excludes all those customers searching for easy ways to order online. Take the casual-dining chain, TGI Fridays, for example. Promote Online Ordering Capabilities.

Online Ordering 231

Online Ordering Ordering Coupons Social Media 231

Indoor Media

AUGUST 29, 2017

Give consumers a coupon, and they are more likely to use it at your restaurant; with any luck, they will be impressed by your food and service and return. Register tape advertising has become an effective way of delivering restaurant coupon ads via receipts given to customers at grocery stores. Double-sized Ads.

Coupons 78

Coupons Advertising Consumer Goods Social Media 78

7 Shifts

DECEMBER 8, 2020

Engage Your Team With Contests Grow your social following There is no underestimating the value of a solid email list or troop of social media followers for your restaurant’s bottom line. Have your team keep a tally of any customers they can convince to sign up or follow and offer a reward for the team member with the most.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

The Rail

JUNE 4, 2024

By Eric Tress, Contributor When you talk about marketing in this era, people quickly think of social media marketing, content marketing, and search engine optimization (SEO), among other online marketing methods. This includes people who have previously dined at your restaurant. Therefore, the best place to find them is online.

Marketing 52

Marketing Email Marketing Restaurant Law Coupons 52

Modern Restaurant Management

OCTOBER 4, 2021

The findings have offered insight into consumer expectations to support restaurant brands as they work to navigate ongoing operating, social, and economic shifts over the past year and a half. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders.

2021 146

2021 Fast Casual Mobile Ordering Social Media 146

Restaurant Engine

APRIL 26, 2023

You can create customer engagement in many places, including the digital arena. Customer engagement is a term you hear a lot about these days. In fact, one study shows that 80% of customers say the experiences they have with your business are as important to them as your food and services. Showcase new product offerings.

Email Marketing 106

Email Marketing Loyalty Program Social Media Mobile Ordering 106

Modern Restaurant Management

JANUARY 12, 2022

Brands that have shifted to a more customer-centric approach have an understanding of loyalty as being earned and not sold. Loyalty programs grant organizations with the opportunity to not only retain their existing customers but turn those customers into brand fanatics. Suzi Tripp.

Loyalty Program 208

Loyalty Program Customer Experience Social Media Online Ordering 208

Indoor Media

APRIL 29, 2021

The number of dining occasions recorded in the same study shrunk by 20% over the last few years, so many have spent more time trying to crack the code of millennial spending habits. Up Your Social Media Game So you have an Instagram account, a Facebook profile, a website, and maybe even a Twitter handle — will it be enough?

Social Media 78

Social Media Advertising Coupons Customer Service 78

Restaurant365

MARCH 25, 2020

Adjusting how you get your menu items in front of customers could help curb the drop in your sales numbers due to the COVID-19 pandemic. As many restaurant operators transition from dine-in service to delivery and takeout service only, there are many operational decisions to make. Update your website’s home page.

Delivery 107

Delivery FOH Front of House Mobile Ordering 107

Modern Restaurant Management

MAY 8, 2020

Faced with the stark reality of closed dining areas, people working from home, and home-cooked meals, COVID-19 will force a radical rethinking of Quick Service Restaurant (QSR) marketing. Mobile advance ordering will become normative, as well as alerting local customers to restaurant openings and any deals.

Marketing 143

Marketing Franchise Franchising Social Media 143

Deliverect

JANUARY 21, 2020

With 49% of American millennials spending more on dining that they save for the future*, any food business would be wise to market to this group of customers. More importantly, make sure your millennial customer can book a table and order food online. 2 Reach them on social media. 1 Use technology, because they do.

Social Media 103

Social Media Online Ordering Email Marketing Workshop 103

ChowNow

FEBRUARY 12, 2021

Bringing your restaurant into the digital space not only builds credibility, it also helps attract more customers. In fact, 80 percent of consumers rely on digital tools like an easy-to-use website and online ordering system , as motivating factors in deciding where they’ll dine. Engage with customers using Business Posts.

Email Marketing 148

Email Marketing Online Ordering Social Media Customer Service 148

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Average customer headcount. Customer Acquisition Costs. Customer Retention Rate. For fine dining, around 30 percent. For fine dining, around 30 percent. Break-even point.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Open for Business

JUNE 27, 2023

Loyalty programs gain popularity every year, but there’s nothing new about the practice of rewarding customers for their business. If you’re looking for ways to bring in new customers, turn drop-ins into regulars, and boost sales, consider a loyalty program for your restaurant. Quick Links What is a brand loyalty program?

Loyalty Program 78

Loyalty Program Point of Sale Mobile Ordering Customer Service 78

Apicbase

MAY 30, 2024

Each saved second counts towards a satisfied customer and, more importantly, your bottom-line profit. It’s an all-in-one tool that supercharges every aspect of your restaurant’s performance, from order accuracy to customer loyalty, and even helps you increase profit margins. It is your secret weapon for excellence.

POS 52

POS Inventory Cash Management Point of Sale 52

Gecko Hospitality

DECEMBER 18, 2019

With the Internet and social media, that isn’t the case if you’re trying to promote your restaurant. The trick is to write blogs that are interesting and useful to your customers. Then promote those blogs on social media outlets like Facebook, Twitter, or Instagram. But the trick is you need to do it consistently.

Coupons 106

Coupons Social Media Email Marketing Customer Experience 106

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. Mixed take-out bag.

2020 192

2020 Loyalty Program Mobile Ordering Fast Casual 192

Next Restaurants

FEBRUARY 5, 2020

The message is clear: Even in an uncertain economy, people are still eating out more than staying home to dine. While it may be true that boomers and millennials want different experiences when they dine out, everyone responds to effective marketing techniques. Take Charge Of Your Social Media Promotion.

Loyalty Program 78

Loyalty Program Social Media Food Truck Coupons 78

Goliath Consulting

JUNE 3, 2020

But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect.

Guest Recovery 107

Guest Recovery Social Media Food Safety Consumer Goods 107

Cheetah

OCTOBER 22, 2020

Now we’re here to share with you 4 proven marketing tips and techniques to help you keep loyal customers and get some new ones. While some people are looking forward to dining out when it’s finally allowed, others are more cautious. Last week we talked about getting your restaurant ready for reopening. In this article.

Marketing 78

Marketing Loyalty Program Social Media Email Marketing 78

Restaurant Engine

FEBRUARY 9, 2022

A restaurant app can help you build your revenue and reach more customers. Your customers are ordering online, now more than ever before. An App Improves the Customer Experience. One of the most important things to consider in our digital age is the overall customer experience you provide your current and future customers.

Loyalty Program 84

Loyalty Program Mobile Ordering Social Media Customer Experience 84

Sling

JULY 4, 2021

Post it on every social media channel you can think of. There’s nothing like high-quality photos of food to whet your customers’ appetites and get them in the door. Then, like the video you shot, display them on all your social media channels, on your website, and in your blog posts.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Restaurant Engine

OCTOBER 14, 2020

But even though you have great food and superb services, the people just aren’t there. This is a great (and free) way to reach customers right in your neighborhood. This is a great (and free) way to reach customers right in your neighborhood. What do you do? You put some time and patience into marketing your restaurant.

Marketing 118

Marketing Social Media Coupons Small Business 118

Modern Restaurant Management

JUNE 18, 2020

According to the latest report from Tripadvisor , which outlinines the road to recovery for the travel and dining industry, restaurants are showing the first signs of recovery, leading the way for hospitality businesses. Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out.

2020 154

2020 Guest Recovery Kitchen Safety Online Ordering 154

The Restaurant Times

AUGUST 29, 2020

When customers choose a restaurant, they are looking for a memorable gastronomical experience. Along with the quality, freshness, and taste of food, their experience also depends on the restaurant décor, ambience, hygiene level, staff courtesy, and prompt service. Methods To Obtain Customer Feedback For Your UAE Restaurant.

Social Media 52

Social Media Mobile Ordering Online Ordering Coupons 52

The Restaurant Times

SEPTEMBER 2, 2020

In the highly competitive Saudi restaurant space, despite providing excellent food and service, one cannot merely rely on word-of-mouth to gain massive popularity. Social Media Marketing. With over 23 million active users in Saudi Arabia , social media has emerged as a game-changer for restaurant marketing today.

Marketing 52

Marketing Social Media Email Marketing Mobile Ordering 52

Marketing4Restaurants

AUGUST 31, 2020

More people are staying indoors and dining out less, driving them to adapt to the new normal. Takeout and delivery services are gaining popularity these days as fewer people are dining out to avoid catching the virus. So, you’ll want to increase the quality of these services by setting up online ordering. environment.

Online Ordering 72

Online Ordering Loyalty Program Social Media Kitchen Safety 72

Lavu

DECEMBER 16, 2019

Restaurants have become tech-savvy by providing an app for their customer base. While it may seem like just another trend it’s really the next best thing for expanding your customer base and building customer loyalty. Having a well-made app will also attract customers from the millennial generation. o keep it simple.

Loyalty Program 78

Loyalty Program Customer Service Point of Sale Mobile Ordering 78

Indoor Media

JULY 27, 2017

Not only does marketing help create a positive public image, but it increases your reach and targets new customers—which, in turn, increases revenues. While customers are willing to spend on dining out, the competition for the fewer times they go out is more fierce than ever. Assuming a Customer Is for Life.

Marketing 78

Marketing Coupons Advertising Customer Service 78

7 Shifts

MAY 23, 2024

This proves that any restaurant business owner who wants to survive in this economy should be open to trying unconventional sales strategies to attract customers and continue making a profit. Once in your customers' hands, this piece of paper can directly influence what your diners order and how much they spend in one sitting.

Social Media 195

Social Media Loyalty Program SEO Email Marketing 195

Restaurant365

JULY 8, 2021

For instance, the increase in customer expectations for convenience or the rise of online ordering for takeout or delivery already existed before the pandemic. However, in the era of social distancing, these burgeoning trends took off. The rise of off-premise dining. Off-premise dining certainly accelerated during the pandemic.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

BNG Point of Sale

AUGUST 25, 2021

1: Expand Your Service Capabilities with POS Software . Whether customers reference your menu on your website or through the help of an outside delivery service, online ordering has become a more common and more convenient way for customers to support local restaurants. . Delivery Services . Curbside Pickup .

Loyalty Program 52

Loyalty Program Social Media Point of Sale Customer Service 52

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Full-Service Restaurants Hit Hardest by the Crisis. Same-store sales for restaurants dropped by 28.3

2020 170

2020 Fast Casual Point of Sale Online Ordering 170

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers. Drive-Thrus.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186