Modern Restaurant Management

FEBRUARY 5, 2024

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. However, the best available coupon and fastest delivery time tied in second place. Almost universally, it was found to be the nation’s second favorite Super Bowl food. million times per month.

2024 197

2024 Loyalty Program Food Order 2030 197

Modern Restaurant Management

OCTOBER 12, 2022

Offering discounts to incentivize customers to enroll and engage with loyalty programs has been a common practice in the restaurant industry for years. But rapidly rising labor and food costs over recent months has heightened pressure on already tight restaurant margins.

Loyalty Program 189

Loyalty Program Merchandise Mobile Ordering Fast Casual 189

Modern Restaurant Management

OCTOBER 20, 2023

2023 brought new challenges to the table for the restaurant industry, from rising food prices due to inflation to continued disruptions in the supply chain. Instead, they need to integrate data insights with marketing functionality using next-generation marketing technology solutions that help identify priority customers.

Marketing 198

Marketing Loyalty Program Email Marketing Coupons 198

Modern Restaurant Management

OCTOBER 24, 2023

While restaurants might have expected to see a bigger shift back to in-person transactions as a result of customers looking to cut costs, there simply hasn’t been a dramatic change in behavior. The delivery experience is a new and evolving part of the customer journey, one that restaurant brands need to better understand.

Ordering 197

Ordering Online Ordering Loyalty Program Customer Experience 197

Touch Bistro

AUGUST 20, 2021

Did you know that implementing a restaurant loyalty program is one of the best ways to incentivize repeat business? In an industry that’s so closely tied to fluctuations in the economy and consumer behavior, restaurants depend on customer loyalty for survival. Benefits of a Restaurant Loyalty Program.

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Customer Experience 52

Lavu

FEBRUARY 21, 2020

One of the biggest challenges that restaurants face is obtaining and retaining customers. This calls for restaurants to be creative on what they offer their customers. Gift cards, loyalty benefits, and customer reviews are some of the most effective ways of attracting and retaining customers.

Loyalty Program 78

Loyalty Program Point of Sale Website Management Customer Experience 78

Modern Restaurant Management

OCTOBER 6, 2022

Data reveals that bars with happy-hour programs had an average increase in revenue of 26 percent during happy hours. So, you can attract new customers and encourage existing ones to stick around for a bit longer with happy hour promotions. By offering a discount, you'll encourage customers to order more and stay longer.

Loyalty Program 204

Loyalty Program Social Media Point of Sale Customer Experience 204

Bingage

APRIL 20, 2022

On one side where competition is increasing day by day, owners are always looking for ways to boost sales and attract more customers. They want customers to come back again and again and spend their money. Offer personalised Customer Service. At Bingage , We believe in the power of personalised customer service.

Loyalty Program 97

Loyalty Program Coupons Social Media Customer Service 97

Modern Restaurant Management

MAY 25, 2022

Quality food and top tier service with the incentivization of loyalty programs and a good location should be enough to get a good share of local customers. Society Insurance has compiled three tips to help find new customers for your restaurant and bar. But what happens when you hit your local ceiling?

Email Marketing 190

Email Marketing Social Media Food Truck Loyalty Program 190

Modern Restaurant Management

NOVEMBER 15, 2023

households eating out or ordering food more frequently, according to a TransUnion report that details consumer attitudes and behaviors when engaging with QSRs. However, Millennials were also more likely to cite loyalty points and special offers as a reason for using this option.

Loyalty Program 110

Loyalty Program Mobile Ordering Website Management Online Ordering 110

Restaurant Engine

APRIL 26, 2023

You can create customer engagement in many places, including the digital arena. Customer engagement is a term you hear a lot about these days. In fact, one study shows that 80% of customers say the experiences they have with your business are as important to them as your food and services.

Email Marketing 105

Email Marketing Loyalty Program Social Media Mobile Ordering 105

Modern Restaurant Management

JANUARY 6, 2022

The restaurant industry has survived nearly two years of the global pandemic, adapting to ensure they provide the best possible experience for new and returning customers. Customers are craving convenience, now more than ever. Experts say that the trend of ordering food for delivery is here to stay: 49.4

2022 198

2022 Online Ordering Loyalty Program Customer Experience 198

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It is your roadmap to attracting and retaining customers. Identify Target Customers. Restaurant owners and operators wear a lot of hats. Table of Contents.

Seating 221

Seating Email Marketing Marketing SEO 221

Restaurant Engine

APRIL 12, 2023

To enhance customer engagement, give your customers a great experience when they dine with you. If you want your restaurant to grow and thrive, you need to engage your customers. To do this, you want a customer engagement strategy. The customer journey involves how customers interact with your restaurant.

Social Media 59

Social Media Email Marketing Loyalty Program Customer Experience 59

Modern Restaurant Management

AUGUST 19, 2022

People relish knowing they can enjoy familiar food, a consistent experience and, usually, affordable prices. One surefire way to help your restaurant stand out is to incorporate a new mover marketing program to capture new residents before they form loyalties with the competition. New mover marketing. Census Bureau.

Franchise 197

Franchise Franchising Social Media Loyalty Program 197

Restaurant Engine

MAY 24, 2022

Your customers will thank you. As a restaurant owner or manager, you know how important the overall consumer experience is to the success of your restaurant. What your customers experience with your restaurant is as important as the food they eat. 1: Your Customers Get Faster Service.

POS 59

POS Loyalty Program Point of Sale Customer Experience 59

Restaurant365

APRIL 20, 2022

Those feelings are well-placed because those return customers spend an astonishing 67 percent more than a new customer during a visit! Why is customer retention important? Customer retention statistics show that 65% of a company’s business comes from existing customers. Consistency is king in customer retention.

Loyalty Program 78

Loyalty Program Customer Service Employee Relations Customer Experience 78

Indoor Media

NOVEMBER 4, 2021

Many customers may feel better eating takeout than visiting your restaurant in person due to the ongoing COVID-19 pandemic. However, in 2020, loyal customers spent twice as much on takeout meals compared to those who were not members. You can also use them to intrigue your customers with menu items available only for takeout.

Loyalty Program 78

Loyalty Program Email Marketing Social Media Advertising 78

Cheetah

MAY 1, 2020

In an effort to help San Francisco restaurants stay afloat in this unstable economic reality, Mayor London Breed has recently capped the fees food delivery apps can charge restaurants at 15%. “In What they don’t know is that every time they place an order via a third-party food delivery app it’s costing the restaurant money.

Delivery 109

Delivery Food Mobile Ordering Insurance 109

Modern Restaurant Management

OCTOBER 4, 2021

According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. The data also points to a broken customer arrival experience. For restaurant brands, the digital pivot is imperative to getting the customer experience right.”

2021 171

2021 Fast Casual Mobile Ordering Social Media 171

Restaurant Engine

FEBRUARY 9, 2022

A restaurant app can help you build your revenue and reach more customers. Your customers are ordering online, now more than ever before. An App Improves the Customer Experience. By improving customer experience, you increase your revenue because happy customers spend more. tweet this).

Loyalty Program 84

Loyalty Program Mobile Ordering Social Media Customer Experience 84

Modern Restaurant Management

AUGUST 17, 2020

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. Execution will play a pivotal role in building customer trust and ensuring today's diners remain loyal." Personalization Drives Brand Loyalty. COVID-19 Consumer Dining Trends.

2020 198

2020 Loyalty Program Mobile Ordering Fast Casual 198

The Restaurant Times

JUNE 29, 2020

Your cloud kitchen brand might be serving top-quality food, but effective marketing is necessary to amplify your brand’s reach. More customers are now pivoting towards online food delivery platforms because of both convenience and necessity. Partner With Online Food Aggregators.

Loyalty Program 98

Loyalty Program Email Marketing Marketing Mobile Ordering 98

The Restaurant Times

MARCH 17, 2023

Vying for customers, then, has to be incredibly creative to stand out. The purpose of this strategy is to attract customers to your restaurant. The problem, though, is that restaurant marketing strategies can take a lot of different shapes, and only some tactics will appeal to every customer.

Advertising 52

Advertising Email Marketing Loyalty Program Social Media 52

Restaurant Engine

MARCH 23, 2022

? ? An app provides another positive customer experience. ? ? ? restaurant apps; features that improve the customer experience (3/23). Adding a restaurant app to your digital marketing arsenal can improve the overall customer experience. You can see the importance of your restaurant’s app to your customer’s.

Loyalty Program 64

Loyalty Program Online Ordering Customer Experience Mobile Ordering 64

Next Restaurants

FEBRUARY 5, 2020

As a result, the choices for eating out are growing, from Five Star establishments to coffee shops to food trucks to pop-up eateries, and we flock to them all depending on the need of the moment. The menu matters, technology is a game-changer, and diners want you to know they are loyal customers, but first, they must find you.

Loyalty Program 78

Loyalty Program Social Media Food Truck Coupons 78

Open for Business

APRIL 3, 2023

For restaurants, it’s an experience, not just the food or the hospitality, notes Green Seed Group. It could be an elegant dining room, a buzzing cocktail bar, a takeout counter, or a food delivery app. Consider putting a coupon code for online orders in your ad so you can measure ROI. Product The product is what you sell.

Marketing 78

Marketing Email Marketing Social Media Loyalty Program 78

Cheetah

OCTOBER 22, 2020

Now we’re here to share with you 4 proven marketing tips and techniques to help you keep loyal customers and get some new ones. The app now allows customers to reserve, purchase and pickup meals from restaurants that did not offer takeout before. Start a Loyalty Program. In this article.

Marketing 78

Marketing Loyalty Program Social Media Email Marketing 78

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers. .

2021 190

2021 Fast Casual Mobile Ordering Guest Recovery 190

Restaurant Engine

AUGUST 12, 2020

Online ordering is perfect for upselling customers. Today’s restaurant customer wants what they want when they want it. Your customers believe that your restaurant should be available with an online ordering system when they want to use it. Another tip to consider is the overall customer experience on your website.

Online Ordering 89

Online Ordering Ordering Loyalty Program Email Marketing 89

BNG Point of Sale

AUGUST 25, 2021

Maintaining strong sales in the restaurant industry is an ongoing challenge due to overhead costs like rent, food, and restaurant staff. As a restaurant owner, you can quickly load and change menus on your website and utilize online ordering software so that customers can place orders from the comfort of home or work.

Loyalty Program 52

Loyalty Program Social Media Point of Sale Customer Service 52

Sling

JULY 4, 2021

1) Produce A Food-Prep Video. 2) Shoot Some Finished-Product Food Photos. There’s nothing like high-quality photos of food to whet your customers’ appetites and get them in the door. Hire a professional photographer to snap some mouth-watering images of your food. 5) Extend Your Reach With A Food Truck.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Bingage

OCTOBER 5, 2019

New restaurants are coming up every day, from food truck business to fine dining to cafes and to theme-based restaurants, options are uncountable. 10-page large menu that is giving customers many choices and ending up with multiple pages of completely unrelated items and slightest different dishes is off-trend now.

Loyalty Program 74

Loyalty Program Social Media Cash Management Seminar 74

Marketing4Restaurants

AUGUST 31, 2020

This not only simplifies things, but it’s also a great way to spread the word of your restaurant and get customers to order from you. Communicate with your customers online. Communication with customers is key during the pandemic. Communication with customers is key during the pandemic. environment. Run online payments.

Online Ordering 72

Online Ordering Loyalty Program Social Media Kitchen Safety 72

Cheetah

FEBRUARY 20, 2020

One way to give yourself an edge is to research your region and customer demographics to find out where the opportunity for introducing specialty foods or ingredients lies. Another way is to draw on your own experience and life story. Share your specialties with your customers to let them know there’s a story behind every item.

Social Media 78

Social Media Advertising Loyalty Program Online Ordering 78

Cheetah

FEBRUARY 20, 2020

One way to give yourself an edge is to research your region and customer demographics to find out where the opportunity for introducing specialty foods or ingredients lies. Another way is to draw on your own experience and life story. Share your specialties with your customers to let them know there’s a story behind every item.

Social Media 78

Social Media Advertising Loyalty Program Online Ordering 78

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Engaging Customers During COVID-19. Consumers prefer an easy experience when they do choose to order food or buy products or services online.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196