Touch Bistro

JUNE 2, 2021

However, guest safety is still a top priority and many restaurant are turning to restaurant reservation software to navigate the tricky business of fully reopening their dining rooms. While restaurant reservation software is becoming essential to reopening, the technology is still new to many restaurateurs. Let’s dive in.

Reservations 98

Reservations 2021 Online Ordering Book 98

7 Shifts

AUGUST 20, 2020

They include: Labor management software Order management software Inventory management software Guest engagement software Contactless, mobile payment processors 5 Tools to Use to Increase Operational Efficiency in Restaurants Did you know that 48% of restaurants use three or more tech vendors?

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Modern Restaurant Management

JANUARY 22, 2024

It’s critical to provide a seamless eating experience, which includes simple payment choices and online reservations. Using technology to facilitate contactless payments, online ordering, and quick table rotation can increase consumers’ satisfaction and loyalty. How Can Businesses Fulfill the Evolving Consumer Expectations?

Loyalty Program 146

Loyalty Program Dietary Restrictions Mobile Ordering Social Media 146

7 Shifts

OCTOBER 9, 2020

Diners are turning to online ordering in increasing numbers because of COVID-19 pandemic restrictions on on-premise dining. According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic. Online ordering - Ditto.

Design 397

Design Social Media Mobile Ordering Online Ordering 397

Lavu

JANUARY 31, 2020

Dining out is no exception; customers are seeking restaurants that integrate the latest reservation technology. It’s no secret that the day-to-day activities are moving at a fast pace, and the ease of online reservation tech is seductive to the modern customer. . An automatic confirmation system. Easy point of sale integration. .

Reservations 78

Reservations Loyalty Program Front of House Social Media 78

Cheetah

SEPTEMBER 23, 2020

Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. In this article, we compare 4 of the best reservation systems out there to help you make the right choice for your restaurant. Reading Time: 5 minutes.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

Modern Restaurant Management

OCTOBER 7, 2021

Reservation processing. Technology also helps bridge communication between restaurant management and staff. Having a retail management tool with a mobile application, for instance, reduces the need for wait staff to move around when communicating with each other. Reservation Processing. Kitchen operations.

Technology 189

Technology Operations Food Safety Kitchen Safety 189

7 Shifts

MARCH 10, 2022

Reservation software keeps your hosts organized, review sites provide you with actionable feedback on your performance, and staff management software keeps your team in sync with auto scheduling. Team Communication. It's arguably the go-to platform for diners looking to make a reservation. Try 7shifts for Free. Apple | Android.

Management 195

Management Management Operations Point of Sale 195

Modern Restaurant Management

FEBRUARY 28, 2023

Some of the most common impediments to employee engagement and retention include: insufficient or improper onboarding processes for new staff, ineffective or even chaotic communication with workers, and little or no acknowledgement of great performance at work. These lead to poor employee experience and often frustration among staff.

Management 192

Management Management Food Safety Communication 192

7 Shifts

OCTOBER 9, 2019

Go Paperless While paper-based loyalty programs have the benefit of giving something physical to the customer to keep, a paperless loyalty program is much more flexible for the customer, allowing them to receive updates and offers over email, a mobile app, or a loyalty card. The graph trend speaks for itself.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

Modern Restaurant Management

JUNE 24, 2021

Creating and deliver engaging content, maintaining customer communications, establishing an online presence, reviewing data-driven analytics, setting up paid advertising initiatives…all of these important steps take time. Customer communications – Email and Text.

Marketing 199

Marketing Social Media Mobile Ordering Website Management 199

Cheetah

SEPTEMBER 23, 2020

Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. In this article, we compare 4 of the best reservation systems out there to help you make the right choice for your restaurant. Reading Time: 5 minutes.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

Open for Business

NOVEMBER 21, 2022

Today’s tools are high-tech, user-friendly, and mobile so you don’t have to be physically in the restaurant to stay on top of the business. Communicate with guests. Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. Quick links.

Technology 147

Technology Front of House Back of House Online Ordering 147

Touch Bistro

JULY 9, 2021

Restaurant reservation systems have become essential to running a successful restaurant. Restaurant reservation systems are specifically designed to help to automate the tedious process of taking and managing bookings. However, not all restaurant reservation systems are created equal. TouchBistro Reservations.

Reservations 52

Reservations 2021 Website Management POS 52

Social Hospitality

AUGUST 25, 2019

C ustomer interaction points can range from mobile apps, third-party food aggregator apps, social media, and chat apps. But many small restaurants haven’t yet adopted emerging restaurant technology for customer communication. That changes when you use a conversational chatbot on the website, mobile app, or social media.

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

Modern Restaurant Management

FEBRUARY 9, 2021

By sharing your menu across all digital platforms including your website, review pages and social channels, customers have ample opportunities to see it and therefore decide to make a buying decision—whether that be making an in-person dining reservation or ordering food for delivery.

Marketing 219

Marketing Email Marketing Website Management Social Media 219

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes.

Front of House 201

Front of House Mobile Ordering Loyalty Program Back of House 201

Lavu

SEPTEMBER 29, 2023

Encourage open communication and provide frequent feedback and recognition for outstanding performance. Some ways Lavu can help automate tasks and improve efficiency are: Order Management: Lavu provides a user-friendly interface for taking orders, which reduces errors and speeds up the process.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

NOVEMBER 10, 2020

While many restaurant executives work from an office setting, most of their employees are on the ground floor, bussing tables, taking orders or preparing food. The world is turning mobile, and restaurants are doing everything they can to keep up with their guests and customers who are constantly online.

Mobile Ordering 193

Mobile Ordering Online Ordering Customer Experience Communication 193

7 Shifts

MARCH 16, 2022

In order to deliver on both these accounts, it's critical to cultivate an environment where people — customers and staff alike — want to be. These incentivize employees to stick around and perform better in order to attain their bonus. Communicate Company Goals and Values. If they aren't, consider quarterly bonuses.

Front of House 370

Front of House Back of House Communication Customer Service 370

Modern Restaurant Management

APRIL 19, 2023

Text messaging is now mainstream for many restaurant and food retail businesses and their communications plans. Within the past year, mobile carriers have implemented new rules for local business texting with 10DLC, short for 10-digit long codes, that are used to send business texts. And rightfully so.

Loyalty Program 175

Loyalty Program Mobile Ordering Customer Service Small Business 175

7 Shifts

MAY 31, 2024

But the revenue restaurants get from digital channels like their mobile apps and websites surpasses the 32% of revenue they generate onsite and 26% over the phone. Mobile phone users spend an average of 6 hours and 58 minutes on their phones daily, with Gen Z averaging over 9 hours of screen time daily. 7shifts is trusted by over 1.5

2024 221

2024 Marketing Email Marketing SEO 221

Modern Restaurant Management

OCTOBER 1, 2022

It combines different online and offline strategies to promote a restaurant and increase orders. Optimize the website for mobile screens. Implement a chatbot to assist users with making reservations, getting information, and answering frequently asked questions. Communicate with Customers on Social Media.

Marketing 199

Marketing Email Marketing SEO Social Media 199

MadMobile

JUNE 8, 2023

Whether you’re looking for a POS system that offers online ordering or in-depth sales reporting, we’ve got you covered. Today businesses can maximize POS capabilities anywhere in the restaurant using mobile tablet systems or iPad handheld devices.

Small Business 52

Small Business POS Point of Sale Online Ordering 52

Modern Restaurant Management

JUNE 29, 2020

Those that communicate and deliver a safe dine-in experience are better poised to lure customers back who are still uncomfortable dining out – as well as those who are comfortable eating out but still place a high priority on health and safety. Dine-in mobile ordering. Are you allowing people to dine in?

Kitchen Safety 219

Kitchen Safety Customer Experience Website Management Mobile Ordering 219

Kounta

AUGUST 13, 2019

Communicating in person. Here are some tips on what to focus on when communicating with a customer in-person: Non-verbal communication: This includes tone of voice, voice quality, eye contact when talking (a big one!), Where people often go wrong is communicating one thing verbally, and another non-verbally.

Communication 49

Communication Hospitality Email Marketing Social Media 49

EATER

NOVEMBER 1, 2022

Diners would sit down and immediately download an app to browse the menu, place their order, and pay with a credit card, all on their phones. As startups have “disrupted” the restaurant industry, they’ve replaced menus and hand-written orders with kitchen display systems (KDS), ordering tablets, and QR codes.

Mobile Ordering 112

Mobile Ordering Customer Service Food Order Online Ordering 112

Sling

JULY 24, 2023

In addition to scheduling, Sling offers task management and team communication features with notification alerts to keep your entire team on the same page. Toast offers both front desk and tableside hardware for taking orders, processing payments, and allowing guests to track the status of their orders.

2023 78

2023 Management Management Tip Distribution 78

Modern Restaurant Management

NOVEMBER 14, 2023

Customers can provide feedback effortlessly using their mobile phones, anytime and anywhere. Consider transactional surveys : After an online order, ask, "How was your recent online ordering experience?" " or following a reservation, inquire, "Tell us about your recent reservation experience."

Bar 182

Bar Tip Distribution Customer Experience Customer Service 182

Modern Restaurant Management

APRIL 21, 2022

We started doing to-go orders but that was still through your POS. In 2005 when I started, we had OpenTable for reservations and a POS, but that's about it. BD : Another thing that has really sparked the evolution of restaurant technologies- and I’m certainly not the first person to say this- is the mobile device.

Technology 193

Technology 2005 Mobile Ordering Point of Sale 193

Mad Mobile

MAY 22, 2024

It’s up to bars and restaurants to embrace modern loyalty strategies in order to attract and retain these customers. Here are a few aspects to prioritize in order to attract–and hold–their attention. Mobile-first is a must Mobile access isn’t just a trend for Millennials and Gen Z. It’s a necessity.

Loyalty Program 40

Loyalty Program Mobile Ordering Social Media Customer Experience 40

Tableo

JUNE 30, 2023

POS (Point of Sale) system Streamlined order management With the aid of a POS system, your workers can accept orders easily and communicate them to the kitchen without any delays. Streamlining the order process reduces errors, improves order accuracy, and enhances overall operational efficiency.

Mobile Ordering 40

Mobile Ordering Online Ordering Website Management Restaurant Law 40

BNG Point of Sale

NOVEMBER 20, 2020

The answer lies in restaurant ordering systems. This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. What is a restaurant ordering system? Multiple methods for ordering.

POS 98

POS Ordering Mobile Ordering Online Ordering 98

Modern Restaurant Management

SEPTEMBER 16, 2020

Pizza chains still getting orders via phone 70 percent of the time. People want to know about safety measures in order to know what rules they must follow. Up to date info and employee processes will make the research and dining/ordering experience all the more impressive. Extra side, desert, take-home dressing, etc.

Marketing 233

Marketing Social Media Food Safety Email Marketing 233

Open for Business

NOVEMBER 21, 2022

To make it a good one, ensure your website and especially your menu are easy to read and navigate on mobile devices. As of August 2022, 59% of web traffic was mobile.) Making the reservation. That’s just one reason to give guests the ability to book online through a reservation platform. Communicating in advance.

Technology 78

Technology Online Ordering Website Management Mobile Ordering 78

Next Restaurants

SEPTEMBER 3, 2020

Optimize Your Restaurant’s Website for Mobile Access. Failure to fully optimize a website for mobile access is one of the biggest mistakes a web designer can do when it comes to eCommerce presentation. Mobile access recently overtook the computer and that gap is only going to grow as the years roll by. Simple Website Navigation.

Design 179

Design Loyalty Program Mobile Ordering Online Ordering 179

Apicbase

MARCH 28, 2024

This person organises tickets and checks orders are going out correctly. Behind – for safety to let someone know where you are All day – the total number of current orders for a menu item. Ticket time is the time it takes to deliver an order to a customer from when it was placed. For example, “You have three chicken all day.”

Back of House 52

Back of House FOH BOH Front of House 52