Embrace the Suck

MAY 14, 2023

It begins with a pinch of complacency, a dash of poor decision-making, and a generous serving of ineffective communication. Restaurant Excellence Guideline #10: Implement a managerial training program that grooms your team for a managerial role within three to six months. Restaurant Excellence Guideline #28: Stay adaptable.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

The Restaurant Times

AUGUST 5, 2022

You’ve invested a lot in them, so removing them (or letting them go) would mean investing capital and beginning the new hiring program again. But how can you retain employees, and if you can’t retain them, how do you hire new ones in 2022? How to Hire New Staff. Now communicate your requirements accordingly.

Hiring 52

Hiring 2022 Recruiting Employee Relations 52

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. It heightens interaction, builds brand loyalty and adds to the customer digital profile so they can suggest sampled products on future orders.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

Modern Restaurant Management

JUNE 24, 2021

Creating and deliver engaging content, maintaining customer communications, establishing an online presence, reviewing data-driven analytics, setting up paid advertising initiatives…all of these important steps take time. Customer communications – Email and Text. Google Rankings and Google My Business.

Marketing 203

Marketing Social Media Mobile Ordering Website Management 203

Open for Business

MARCH 7, 2023

What is a restaurant training program? The majority of new hires have worked in the restaurant industry before and likely in the same role. What is a restaurant training program? A restaurant training program is a step by step way of learning about the restaurant and employees’ roles.

Training 78

Training 2023 Front of House Back of House 78

Modern Restaurant Management

APRIL 11, 2022

Communicate Better. Facing multiple headwinds, restaurant owners and management must employ the most effective tool available: effective communication. In chaotic times, clear and consistent communication can make all the difference. In chaotic times, clear and consistent communication can make all the difference.

Healthcare 203

Healthcare Cash Management Social Media Communication 203

7 Shifts

MARCH 27, 2020

Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? You can point your restaurant staff towards monetary relief programs offered by the government and other organizations to help them stay afloat if your business closes. How to communicate your COVID-19 restaurant closure.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Chowly

FEBRUARY 23, 2024

The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. An impressive 88% of operators plan to hire, highlighting the industry’s commitment to growth. Job opportunities expanded, with over 2.6 million jobs added nationally.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Cheetah

JUNE 25, 2021

The problem is not just with hiring. Hire less people. Another way to hire less kitchen staff and retain existing workers is by making prep time more efficient. You could afford to hire less cooks if they could get more work done in less time. >>> Table of Contents. Flexible scheduling.

Front of House 147

Front of House Back of House Guest Recovery Hiring 147

Open for Business

JUNE 15, 2023

Empathy might not be part of your restaurant’s training program—yet. In fact, teaching empathy can be a helpful part of every restaurant training program. You can teach empathy in your restaurant’s training program by focusing on these five key areas: Active listening. After all, hospitality is a two-way street.

Hospitality 78

Hospitality Loyalty Program Communication Training 78

Open for Business

NOVEMBER 21, 2022

Communicate with guests. It can sync with a loyalty program. A digital scheduler can help you communicate clearly with employees about their shifts. These mobile-friendly tools can usually handle time off and shift swap requests, on-call lists, and other types of scheduling communications. Hiring tool.

Technology 147

Technology Front of House Back of House Online Ordering 147

Sling

MAY 9, 2023

Focus on working on your people skills, the way you communicate, and your leadership style. But as businesses go online, a good security program will also address (and help prevent) the theft of valuable digital information from restaurant computers. Here’s how to achieve that. Here’s how to achieve that. The Sling app can help.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Modern Restaurant Management

DECEMBER 21, 2022

Talk to your bank — be proactive in communications and provide timely, accurate financial information if trying to secure or increase a line of credit. Expand Customer Loyalty : This year, many restaurants didn’t necessarily see a drop in topline sales, but instead suffered drops in visit frequency.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

7 Shifts

NOVEMBER 1, 2022

What to use it for: Communicating with existing customers, event promotion, and acquiring new customers. Creating an SEO-ready website can certainly be done in-house, but if you're unsure or don't have the time, hire a marketing agency or SEO freelancer to boost your online traffic—and in turn—restaurant traffic,” says Chernets.

Seating 221

Seating Email Marketing Marketing SEO 221

Sling

JULY 24, 2023

In addition to scheduling, Sling offers task management and team communication features with notification alerts to keep your entire team on the same page. UpMenu is an online ordering platform with a built-in customer loyalty system and options for building branded websites and apps. It covers local health codes from the U.S.

2023 78

2023 Management Management Tip Distribution 78

Modern Restaurant Management

OCTOBER 5, 2021

Without enough workers to meet diner demand, many restaurants have reduced operating hours and rely on overburdened staff, harming employee satisfaction and reducing critical staff loyalty.

Technology 223

Technology Tip Distribution Front of House Loyalty Program 223

Sling

MARCH 21, 2021

It doesn’t matter if your business owns one vehicle or 100, a robust administration program will keep those assets in good condition and performing longer than they would otherwise. In this article, we discuss everything business owners need to know about fleet management in order to implement such a program into their existing workflow.

Management 78

Management Management Loyalty Program Hiring 78

Modern Restaurant Management

SEPTEMBER 15, 2021

Hiring Crisis Facts. Alignable’s September Hiring Poll shows that the labor shortage many industries have experienced this summer is only getting worse, due to Delta variant surges and inflation. Among beauty shop owners, 59 percent struggled to hire help in July. In July, 47 percent couldn't hire enough employees.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Restaurant365

JANUARY 7, 2020

However, just as in many other industries, mobile app innovation in communications and engagement is adapting to improve retention of this changing workforce. Tips for Hiring Millennials. Keeping these values in mind can help you have productive conversations with potential hires and new team members. Refine your hiring funnel.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Sling

OCTOBER 9, 2020

Primary responsibilities of the human resources (HR) department include: Recruiting Hiring Onboarding Training Compliance Retaining. As a whole, staffing typically involves the recruitment, hiring , and onboarding of new employees. The function of human resource management has changed drastically over the years.

Management 78

Management Management Loyalty Program Recruiting 78

Lavu

JANUARY 27, 2020

This is done using NFC (near field communication) technology a (radio frequency that allows the card to communicate with the restaurant POS device wirelessly) that guarantees fast and precise payments. Better Loyalty Programs. Accruing points through a customer profile or loyalty app are other options. .

Loyalty Program 78

Loyalty Program Cash Management Point of Sale Customer Experience 78

Sling

AUGUST 31, 2020

2) Recruitment And Hiring. Human resources functions also include finding, recruiting, and hiring the high-performing employees your business needs to get ahead. Your human resources department should function as a way to separate the wheat from the chaff, so to speak, so that your company hires the right employee for the job.

Employee Relations 78

Employee Relations Hiring Loyalty Program Recruiting 78

Sling

APRIL 2, 2023

Your business can build and run its IP program any way it sees fit. So, for example, you may set up a program that challenges every server in your restaurant to upsell the chef’s special during the month of April. That said, there are two general classes of IP on which you can model your own program.

Cash Management 78

Cash Management Loyalty Program Casual Specials 78

Sling

MAY 25, 2022

Unfortunately, building a strong team management program is often easier said than done. However you choose to categorize your team management efforts — as a business responsibility, a manager responsibility, or both — implementing such a program is essential for your continued success. 7) Communicate often.

Leadership 78

Leadership Management Management Loyalty Program 78

Cheetah

SEPTEMBER 30, 2021

Bloomberg reported that American meat factories are incentivizing new hires with Apple gadgets after 60 days of employment. Increasing menu prices will allow restaurants to hire and retain staff by offering higher wages and more comprehensive benefits. Communicate with customers – Price increases are inevitable.

Food Supply 148

Food Supply Supplies Pricing Food 148

Modern Restaurant Management

AUGUST 17, 2020

A consumer's brand loyalty was also impacted during recent events, with 33 percent of overall respondents citing an increase in loyalty to the brands they frequented during stay-at-home-orders. This sentiment was most prevalent with millennials, with 43 percent reporting an increase in loyalty. How Is Casual Dining Doing?

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Sling

JULY 4, 2021

Hire a professional photographer to snap some mouth-watering images of your food. 23) Start A Customer Loyalty Program. Customer loyalty is the measure of a consumer’s willingness to do repeat business with your company or brand and is an essential part of making your restaurant a success in the 21st century.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

The Restaurant Times

NOVEMBER 10, 2021

If you hire someone to manage your website, they could already have access to a mobile device and browser emulation site. One of the advantages of using an online ordering system is that customers will enter every little information individually, removing the majority of communication difficulties. Customer Data .

Management 52

Management Management Online Ordering Loyalty Program 52

BNG Point of Sale

OCTOBER 13, 2021

A POS targets pinpointed messages that match customer interests, thus aiding marketing initiatives, including gift cards and loyalty programs. Several popular software features are available in modern POS software programs. Third-party integrations : Sync with other programs for time savings and convenience.

POS 52

POS Loyalty Program Point of Sale Cash Management 52

Touch Bistro

AUGUST 20, 2021

In most cases, the deliveries are carried out by independent contractors, who have been hired by the company to deliver food from restaurants directly to customers. Difficult to Promote Customer Loyalty. While this is a tempting offer for anyone who regularly orders food for delivery, it’s a costly program for merchants.

Delivery 52

Delivery Loyalty Program Online Ordering Food 52

Cheetah

SEPTEMBER 30, 2021

Bloomberg reported that American meat factories are incentivizing new hires with Apple gadgets after 60 days of employment. Increasing menu prices will allow restaurants to hire and retain staff by offering higher wages and more comprehensive benefits. Communicate with customers – Price increases are inevitable.

Food Supply 78

Food Supply Supplies Pricing Food 78

BNG Point of Sale

DECEMBER 6, 2021

Customers want to feel appreciated and valued by their wait staff, which can be accomplished through increased communication between all parties involved in meal service. Boosted marketing ROI: The POS system is already programmed with the ability to take advantage of marketing opportunities.

Point of Sale 52

Point of Sale POS Cash Management Front of House 52

The Restaurant Times

JANUARY 29, 2023

It means that everything across locations, from employee hiring processes to recipes and maintenance checklists, must be identical. Besides, you also get access to different types of loyalty programs that help strengthen your relationship with clients by incentivizing them to keep coming back to your restaurant. across sites.

Management 52

Management Management Food Supply Customer Experience 52

Ordyx

OCTOBER 23, 2019

Photo by Marek Rucinski It t urns out that customer loyalty is an essential ingredient for any thriving business. There is no downside to customer loyalty. One way is to use a good customer l oyalty program , such as one integrated directly with your restaurant POS system. Sounds simple enough, right? ” Mary is 100% right.

Loyalty Program 52

Loyalty Program Email Marketing Social Media Customer Service 52

Restaurant Engine

JUNE 23, 2021

If you hire the right people who are a good fit for your company culture, they will stick around longer. Institute a Rewards Program. A loyalty program is the best way to encourage repeat orders. You can use the email addresses you gain from online orders to market your rewards program to current delivery customers.

Delivery 80

Delivery Online Ordering Loyalty Program Customer Service 80

Modern Restaurant Management

DECEMBER 21, 2020

With restaurant dining rooms closing unexpectedly and inconsistently from market to market, the industry realized the ability to communicate frequently and rapidly to their customers is critical. Our success has come from communications, consistency and customer focus. Dennis Becker, CEO, Mobivity. How to smile through a mask.

2020 180

2020 Online Ordering Point of Sale Fast Casual 180