Modern Restaurant Management

MARCH 16, 2021

We’re also seeing many of our clients find new ways to be more sustainable in sourcing their food products. For example, we have one client who has moved away from traditional meat options, and their focus is on sustainably sourced oysters and oyster mushrooms, which are grown on-site.

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

Lavu

FEBRUARY 10, 2020

Poor employee relations go unnoticed and slip-ups in communications can be handled without disturbing the customer experience. It’s when things get busy that these dysfunctions transform your restaurant team into a discombobulated mass of opposing operations and communications. Lavu Pro Tip: Avoid using chef jargon with the FOH staff.

FOH 88

FOH BOH Employee Relations Communication 88

7 Shifts

FEBRUARY 7, 2024

Digital systems also give employees more autonomy and better tools for communicating their availability, which tends to increase engagement. Better team communication: Say goodbye to endless text threads, email chains, and whatever other inefficient methods your team uses to negotiate schedules.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

MAY 31, 2021

For prep, cooks would restock their work stations and FOH staff might prep tables and utensils for the first dinner guests. Hold frequent walk-in interview days to consistently source interested applicants. Again, hiring software (or at the very least – an abundance of communication with candidates) tends to make this less of an issue.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Restaurant design footprint will fundamentally change with more BOH kitchen size needed and less FOH seats as more people gravitate toward digital and delivery.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

NOVEMBER 16, 2021

For that to happen, it's necessary to understand the rules of tipping out, choose a structure that works for your staff, and communicate that structure to employees clearly. Tip Pooling by FOH & BOH. Sharing tips with kitchen employees is an effective way to bridge the wage gap between FOH and BOH workers. Table of Contents.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

7 Shifts

NOVEMBER 3, 2021

Given the nature of how restaurants operate —with complex systems in the FOH and BOH —ensuring that receive orders, collect payment, and pay teams—here are numerous areas of the business that could be breached. Types of sensitive data in a restaurant. The most important ones for restaurateurs and operators to be aware of are: POS Data.

POS 370

POS Audits Loyalty Program Information 370

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. For example, being personable and communicative lends itself much more closely to a server job than a busser job. Source: wizardsourcer.com.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

The Restaurant Times

JANUARY 13, 2021

Gather information from as many sources as possible to help you maximize your rebranding efforts and reduce your risk of losing customers. As the FOH staff spends the most time with the customers, they will naturally be hearing direct feedback from customers. Communicate Effectively. Communicate Effectively.

Marketing 104

Marketing Social Media FOH Customer Service 104

The Restaurant Times

SEPTEMBER 30, 2021

It helps simplify communication and efficiency in both your front of the house (FOH) and back of the house (BOH) in most restaurants by replacing paper tickets in the kitchen (BOH). Source: FinancesOnline.com. Source: ITDM. Analytics And Reports .

Management 98

Management Management Cash Management Front of House 98

Sling

SEPTEMBER 6, 2021

Source: TransferMke.com. Source: BaanThaiin.com. Source: GramercyTavern.com. And what better way to greet website visitors than with a warm and inviting image that communicates the story of your business. Source: Schlotzskys.com. Source: PizzaMyHeart.co Source: JosephDecuis.com. Gramercy Tavern.

Website Management 78

Website Management Online Ordering Loyalty Program Mobile Ordering 78

Open for Business

MARCH 1, 2023

Upscale restaurants usually have websites and social media profiles that are rich sources of information. Bookkeepers, communications people, HR professionals, and others work in this space. Because cooks spend so much time behind the scenes in a uniform, their closets may offer fewer options than FOH folks. Keep it simple.

Front of House 78

Front of House Back of House Uniforms Casual 78

Apicbase

MARCH 28, 2024

With more people using the data to organize workflows for purchasing, inventory, production, and even HACCP, the need for a definitive source of truth that is able to capture all the data and connect them in a coherent way has grown exponentially. In short, your single source of truth needs to be accessible for it to be helpful.

Management 52

Management Management Point of Sale Kitchen Safety 52

Lavu

MARCH 11, 2020

Management can easily schedule shifts, while servers can take orders, process payments, and easily communicate, and customers can enjoy the smooth process. Front-of-house (FOH) management. Enhances Employee Communication: Restaurant management software enhances communication among the employees. Employee scheduling.

Management 78

Management Management Cash Management Mobile Ordering 78

Apicbase

APRIL 20, 2022

You should also build a good support network to enable franchisees to share knowledge and communicate with each other. Tech organises data from many sources and outlets into insightful dashboards. In addition, it will ensure BOH and FOH efficiency (and consistency) for years to come.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

Apicbase

MAY 18, 2022

Open and honest communication will take you and your franchise farther than you can imagine. #7 Selecting the right tech will ensure BOH and FOH efficiency for years to come, but it will also help your business scale faster and more efficiently. 7 Training Is The Cornerstone Of A Successful Restaurant Franchise.

Franchise 52

Franchise Franchising Sustainability Document 52

7 Shifts

OCTOBER 22, 2021

That's where proper holiday work scheduling comes into play — and with the right combination of tools, organization, and communication, restaurants and their teams will soar through the holiday season with more ease than Santa on his sleigh. Table of Contents. Need a Holiday Work Schedule? Gathering Employee Availability & Feedback.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

Modern Restaurant Management

DECEMBER 28, 2020

Brands are now realizing they can no longer rely on paid media and traditional methods of communicating with customers. Online brands like Amazon long ago discovered the tremendous value of owning first-party data and being able to communicate easily and personalize messages and offers to customers.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

Modern Restaurant Management

APRIL 29, 2025

Teens continue to prefer energy drinks over coffee and soda as their source of energy. GreenPoints™ This Certified Green Restaurant® has 100 percent LED lights, Green-e Energy Certified Green Wind Power that offsets 100 percent of energy usage, and BOH and FOH composting.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488

EATER

MAY 20, 2020

In the meantime, the NRA and others already offer guidance on FOH logistics like food running, customer management, bathroom safety, and customer takeout. Utilize technology — mobile ordering, contactless payment, digital staff communications — to reduce person-to-person contact.

Kitchen Safety 300

Kitchen Safety Food Safety Food Supply Customer Service 300

EATER

MAY 14, 2020

In the meantime, the NRA and others already offer guidance on FOH logistics like food running, customer management, bathroom safety, and customer takeout. Utilize technology — mobile ordering, contactless payment, digital staff communications — to reduce person-to-person contact.

Kitchen Safety 246

Kitchen Safety Food Safety Food Supply Customer Service 246