7 Shifts

JANUARY 20, 2023

And this huge event draws in a lot of people who are looking for a quick and easy meal. If you don't want to give out discounts, consider other perks like loyalty cards or free dessert. Next, promote your contest or giveaway through social media and other channels. Be mindful of your own budget though.

Specials 195

Specials 2023 Social Media Email Marketing 195

7 Shifts

NOVEMBER 9, 2022

You can use a newsletter to update them about a new location opening , special offers, menu upgrades, or food-based events. An email newsletter allows your business to communicate regularly with customers outside of your restaurant's four walls. Restaurants often use social media to target users.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

7 Shifts

OCTOBER 9, 2019

Engage your Customers with Loyalty Programs Restaurant loyalty programs have come a long way from the days of the “10 stamps on a business card = 1 free beverage” system. There are a few things you can do to take your loyalty program to the next level. The graph trend speaks for itself.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

Culinary Cues

AUGUST 28, 2020

COMMUNICATION. As much as communication is always the number one criticism of those on the receiving end – it will be even more so during times of crisis. Communicate profusely with your business guests – use all of the mediums available and make the communication positive and uplifting. CREATING A BUZZ.

Social Media 438

Social Media Communication Loyalty Program Training 438

Goliath Consulting

AUGUST 24, 2023

For restaurants seeking to increase their customer base, enhance visibility, and build long-lasting relationships with patrons, a well-rounded marketing strategy tailored to the local community is essential. These are the basics of local restaurant marketing to attract customers and cultivate loyalty.

Loyalty Program 78

Loyalty Program Marketing Email Marketing SEO 78

7 Shifts

NOVEMBER 1, 2022

Many local restaurants have never touched advertising or social media; they've been the neighborhood's go-to spot for decades. What social media platforms do they use? See how they're branding themselves online and across social media and what kind of promotions they're running throughout the week.

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

JANUARY 8, 2024

– Jaime Bettencourt, SVP of Revenue Growth & Brand Strategy, Mood Media Over the coming years, we can expect technology to play an increasingly pivotal role in the restaurant industry. To capture their attention and loyalty, businesses, including restaurants, must prioritise easy access and convenience.

2024 216

2024 Loyalty Program Cash Management Customer Experience 216

SpotOn

MARCH 12, 2024

In her role, Cohen sets the restaurant marketing strategy, develops social media ads, and tracks the success of their online advertising and email marketing. Our best-performing social media platform is Facebook. If they post on their social media, that's user-generated content.

Email Marketing 98

Email Marketing Social Media Advertising Online Ordering 98

Modern Restaurant Management

OCTOBER 1, 2022

Communicate with Customers on Social Media. Meet your guests on social media. Promoting a business on social media is as easy as taking a photo of your meals and clicking the “Share” button. Such content showcases the brand favorably and works as social proof.

Marketing 204

Marketing Email Marketing SEO Social Media 204

Modern Restaurant Management

OCTOBER 29, 2020

The year 2020 has brought with it many changes, whether social or medical, the happenings of the last few months will have a lasting impact on the food and hospitality industry and the consumers that make use of it. Most impactful of all the events has, of course, been COVID-19. How can that be achieved? Display Empathy.

2021 146

2021 Loyalty Program Social Media Webinar 146

7 Shifts

DECEMBER 18, 2019

Hootsuite’s top three benefits of implementing a UGC strategy include: Promoting authenticity; Building trust; and Driving purchasing decisions Put UGC to work for your restaurant by inviting diners to post a photo of their lunch on social media (tagging your business, of course) for a chance to win a meal on the house.

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

Modern Restaurant Management

FEBRUARY 2, 2022

A vast, community-wide event like Restaurant Week can be the perfect push to start 2022 successfully. Undoubtedly, it has become a community favorite across the country. Additionally, by transparently communicating with guests about the status of their order and pickup times, it’s easier to keep guests happy.

Loyalty Program 197

Loyalty Program Online Ordering Social Media Mobile Ordering 197

7 Shifts

MARCH 27, 2020

Due to the volatile situation caused by COVID-19, restaurateurs across the globe are having to temporarily close their businesses to support social distancing. You can point your restaurant staff towards monetary relief programs offered by the government and other organizations to help them stay afloat if your business closes.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Lavu

SEPTEMBER 29, 2023

Some have involved staffing agencies, increased wages, offered signing bonuses, or implemented referral programs to attract new employees in the service industry. Additionally, some businesses have partnered with job training programs and schools to attract a new generation of workers to the industry.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

DECEMBER 28, 2020

With fewer front-line staff available for customer interactions we’re bound to see digital signage utilized to communicate instructions and order status as well. That also applies to the event space itself. This extends into every facet of event planning and preparation. Jonathan Morse CEO & Co-founder of Tripleseat.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Bingage

JULY 21, 2022

Offer Loyalty Rewards to your Customers – Here’s how. Restaurant loyalty program not only helps to reward customer but it increases repeat purchase because when you give purchase rewards customers tend to make another visit to use the reward and to redeem it for the next order. Send one 10 days before.

Marketing 98

Marketing Loyalty Program Social Media Seasonal Menu 98

Open for Business

JUNE 30, 2023

Done well, building a brand creates an emotional connection with guests before they step foot in a restaurant and builds long-term loyalty that keeps them coming back. A business’s branding communicates its personality, mission, and values to the world. Establishing a loyalty program can be a large part of a restaurant’s brand.

Loyalty Program 78

Loyalty Program Email Marketing Social Media Customer Experience 78

Modern Restaurant Management

JANUARY 9, 2020

Or, you can invest in social advertising, which places your ads on target users’ Facebook or Instagram newsfeed. It could also be beneficial to host events like poetry readings, live music, and trivia nights. Loyalty Program. Social Media. Out-Of-Home.

Marketing 191

Marketing Email Marketing Loyalty Program Social Media 191

Open for Business

MARCH 21, 2023

Social media: Word-of-mouth marketing includes organic social media mentions. Referral programs: One way to encourage positive word-of-mouth is referral marketing. Keep communication open It’s important for any restaurant to keep in touch with past and potential customers online.

Marketing 78

Marketing Social Media Email Marketing Customer Experience 78

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. It heightens interaction, builds brand loyalty and adds to the customer digital profile so they can suggest sampled products on future orders.

Technology 204

Technology Loyalty Program Front of House Online Ordering 204

The Restaurant Times

AUGUST 29, 2020

Communicate About Your Restaurant Reopening. Now that your restaurant is ready to reopen for dine-in services, communicate the message to your customers. Post “reopening soon” social media messages and updated hours of operations to your online channels. Communicate The New Safety Precautions With Customers .

Marketing 105

Marketing Social Media Email Marketing Loyalty Program 105

Sling

JULY 4, 2021

Post it on every social media channel you can think of. Then, like the video you shot, display them on all your social media channels, on your website, and in your blog posts. 4) Become A Master Of Social Media. Social media is everywhere these days because billions of people are using it.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Open for Business

NOVEMBER 21, 2022

Communicate with guests. Front-of-house employees can review notes and details for every table, including any special events that are happening or guest requests. It can sync with a loyalty program. Event management systems. A digital scheduler can help you communicate clearly with employees about their shifts.

Technology 147

Technology Front of House Back of House Online Ordering 147

Bingage

JULY 21, 2022

Offer Loyalty Rewards to your Customers – Here’s how. Restaurant loyalty program not only helps to reward customer but it increases repeat purchase because when you give purchase rewards customers tend to make another visit to use the reward and to redeem it for the next order. Send one 10 days before.

Marketing 52

Marketing Loyalty Program Social Media Seasonal Menu 52

ChowNow

JANUARY 27, 2021

Moreover, everyone has grown accustomed to interacting with each other digitally, via video chat, texting, social media, and yes, email. It only makes sense to communicate with your guests virtually too. Add a call-to-action to follow your restaurant on social media, so your audience can keep up with your whole crew.

Email Marketing 148

Email Marketing Marketing Online Ordering Front of House 148

Open for Business

JUNE 15, 2023

Empathy might not be part of your restaurant’s training program—yet. In fact, teaching empathy can be a helpful part of every restaurant training program. You can teach empathy in your restaurant’s training program by focusing on these five key areas: Active listening. After all, hospitality is a two-way street.

Hospitality 78

Hospitality Loyalty Program Communication Training 78

Tableo

JUNE 26, 2023

Personalise your messaging and utilise their names when communicating with customers to win them back. Host special events, themed nights or team up with regional artists or musicians to create unforgettable experiences. Think about the following tactics: Keep an active online presence on social media to interact with your audience.

Social Media 40

Social Media Customer Experience Loyalty Program Customer Service 40

Modern Restaurant Management

AUGUST 17, 2020

A consumer's brand loyalty was also impacted during recent events, with 33 percent of overall respondents citing an increase in loyalty to the brands they frequented during stay-at-home-orders. This sentiment was most prevalent with millennials, with 43 percent reporting an increase in loyalty.

2020 198

2020 Loyalty Program Mobile Ordering Fast Casual 198

Restaurant365

SEPTEMBER 16, 2021

Alongside other career programs, examine your own internal promotion process. To boost your hiring, communicate directly about your wages and benefits from the beginning, and promptly extend a job offer when you are interested in a hire. To effectively communicate about your company to new hires, promote your values everywhere you can.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Indoor Media

NOVEMBER 8, 2021

You can also add a familiar logo to the QR code to visually communicate to customers where to take action. Business cards Customers can scan QR codes on business cards to access your website, social media, and more. Event promotions You can place QR codes on printed flyers, postcards, and emails to promote your event.

Email Marketing 78

Email Marketing Coupons Healthcare Loyalty Program 78

The Restaurant Times

SEPTEMBER 22, 2021

As early as 2018, an estimated 84% of all branded communication was visual. Social Media Integration . Social media marketing is a great way to engage your customers daily. Everyone relies on social media sites like Facebook, Twitter, Instagram, and Pinterest to search for a good restaurant.

Social Media 59

Social Media SEO Website Management Online Ordering 59

Ordyx

OCTOBER 23, 2019

Photo by Marek Rucinski It t urns out that customer loyalty is an essential ingredient for any thriving business. There is no downside to customer loyalty. One way is to use a good customer l oyalty program , such as one integrated directly with your restaurant POS system. Sounds simple enough, right?

Loyalty Program 52

Loyalty Program Email Marketing Social Media Customer Service 52

The Restaurant Times

DECEMBER 6, 2021

Creating a distinctive and memorable restaurant brand is one of the most efficient methods to increase customer loyalty. Your brand’s ‘tone and voice’ is evident from your website, social media, marketing materials, live events, etc. . The approach you use to promote your business to customers is crucial.

Social Media 52

Social Media Loyalty Program Customer Service Customer Experience 52

Modern Restaurant Management

DECEMBER 21, 2020

We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe. We’ve also noticed the increased importance of loyalty programs at times like this. Bruce Reinstein, Partner, Kinetic12.

2020 198

2020 Kitchen Safety Food Safety Loyalty Program 198

Lavu

NOVEMBER 15, 2019

It can be said that Instagram is the most influential social media site for businesses. Engagement on social media is counted in metrics of “likes” and “follows.” Any kind of social media is useful to learn , especially if your customer base includes millennials. Sharing Event Photos to Instagram.

Social Media 60

Social Media Events Point of Sale Influencer 60

Modern Restaurant Management

DECEMBER 21, 2020

With restaurant dining rooms closing unexpectedly and inconsistently from market to market, the industry realized the ability to communicate frequently and rapidly to their customers is critical. The traditional media channels that brands have relied on, such as TV and radio, suddenly weren’t reaching their customers.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

Open for Business

OCTOBER 20, 2023

Don’t forget to detail marketing strategies, which could range from social media advertising to partnerships with local businesses. Whether it’s a detailed orientation program or ongoing training sessions, make sure your staff knows what to do and how to do it in a way that aligns with your brand and core values.

License 78

License Email Marketing Seasonal Menu Front of House 78