7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. What documentation to give out and collect during onboarding. It usually involves an orientation, paperwork collection, and training. Day Three Role-specific training.

FOH 307

FOH BOH Food Safety Customer Service 307

Hot Schedules

JUNE 17, 2021

5 Ways Using Retail Employee Scheduling Software Turns Communication Breakdowns into Breakthroughs. I n any retail environment, communication breakdowns can lead to frustrated employees, poor service, and increased turnover. Find out how retail scheduling software can help streamline your communications and business operations!

Retail 88

Retail Communication Employee Relations Hotels 88

7 Shifts

MARCH 31, 2023

Table of Contents It starts with hiring Invest in developing your people There’s no one-size-fits-all way to pay Create a culture of transparency and communication Use tech to save time It starts with hiring When you’re short-staffed, it can be tempting to hire the first person who walks in the door.

Hiring 195

Hiring Front of House Back of House Document 195

7 Shifts

SEPTEMBER 14, 2020

Thanks to the company’s unique and fair trade bean sourcing, emphasis on community, and commitment to forming a personal connection with its guests, The Human Bean’s popularity has soared over the past 20+ years. “We Jean also saw the need for a robust labor management software that appealed to the requirements of a foodservice enterprise.

Management 195

Management Management Point of Sale Franchise 195

Embrace the Suck

MAY 14, 2023

It begins with a pinch of complacency, a dash of poor decision-making, and a generous serving of ineffective communication. Leadership: The Missing Ingredient The best restaurants are those led by individuals who understand that their role extends beyond the kitchen or the management office.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Sling

JULY 24, 2023

Restaurant management software is a rapidly expanding niche of software development. Some of these apps are designed to solve specific problems, like shift scheduling or point of sale , while others boast all-in-one suites for every aspect of restaurant management.

2023 78

2023 Management Management Tip Distribution 78

Restaurant365

SEPTEMBER 10, 2021

As a store-level manager, you always have a lot on your plate. However, in between all these tasks, it is critical to devote time and energy into accurate and consistent inventory management. Inventory management is a powerful tool for your day-to-day operations, but only if you use it correctly.

Inventory 138

Inventory Management Management Point of Sale 138

Sling

APRIL 27, 2023

Restaurant operations management is essential for the long-term health of your business. In this article, we examine the specific goals of restaurant operations management and discuss a number of ways to help you improve the program in your own business. Table of contents What is restaurant operations management?

Operations 78

Operations Management Management Inventory 78

Sling

MAY 14, 2022

Employee value proposition defined Elements of an effective employee value proposition Tips for creating a compelling employee value proposition Build value with strong team management. With clear career development pathways, employees get the training and enrichment they need and employers get a more-engaged, better-trained workforce.

Management 78

Management Management Employee Relations Insurance 78

7 Shifts

FEBRUARY 16, 2022

No matter the size of your business, you likely spend a large part of your day as a manager dealing with one (or many) employee's time off requests. Manage Staff - Not Emotions. A time off policy is a documented process for when, why, how, and how often employees can request time off from work. Types of Time Off Requests.

Document 195

Document Restaurant Law Communication Download 195

7 Shifts

NOVEMBER 17, 2020

Why restaurant managers should use them. How to communicate with staff after performance reviews. A restaurant employee evaluation form is used by restaurant managers during performance reviews to assess how well staff members do their jobs. Why should restaurant managers use employee evaluation forms?

Point of Sale 370

Point of Sale Download Communication Reference 370

Modern Restaurant Management

MAY 17, 2024

To effectively accomplish this, here are some valuable insights and recommendations: Understand the Goal : Establishing a food safety culture goes beyond mere documentation of policies. Conduct Ongoing Training : Comprehensive and continuous training programs for all staff members are essential to fostering an effective food safety culture.

Food Safety 116

Food Safety Food Leadership Training 116

The Restaurant Times

SEPTEMBER 5, 2020

The Covid-19 pandemic has clearly indicated that crisis management requires drastic changes in how the restaurant industry operates. The guiding principle behind future restaurant crisis management should be the safety and security of your business, employees, and customers. Forecast The Current Trends. Remain Aware Of Current Events.

Management 90

Management Management Cash Management Employee Relations 90

Sling

JULY 28, 2021

Effective employee management is an essential part of the work environment that all managers strive to achieve but few actually reach. In this article, the management experts at Sling give you some of the best employee management tips to help you get the most out of your team. What Is Employee Management?

Management 97

Management Management Loyalty Program Communication 97

Modern Restaurant Management

JUNE 25, 2020

Communicate Return Criteria. After a plan is approved, communicate directly and often with employees about the primary information relating to their return. Before ramping up operations, conduct training meetings with staff to discuss your restaurant’s protocol for reporting injuries and symptoms. Foster Good Hygiene.

Employee Relations 217

Employee Relations Customer Experience Communication Training 217

Modern Restaurant Management

MAY 6, 2020

While state regulations will vary, most owners and managers should continue to expect enhanced safety rules and unique situations. The following is a look at just some of the considerations regarding employees that restaurant owners and managers will need to focus on in the weeks and months to come. Safety Measures and Training.

Restaurant Law 179

Restaurant Law Employee Relations Document Customer Service 179

Ken Burgin

AUGUST 6, 2022

Effective crisis planning and management is a must. Can we all be expert crisis managers or are some people better at it than others? Thinking ahead, backup, clear policies and documentation are the key to good management and efficient operations. If and when –it hits the fan, what is your communication plan ?

Kitchen Safety 88

Kitchen Safety Cash Management Equipment Front of House 88

Sling

MAY 15, 2024

Communication gaps between shifts After a 12-hour shift, an employee will inevitably be tired and eager to leave. Using Sling’s scheduling software , you can not only set the schedule with ease but can quickly communicate needs and changes using our instant messenger.

Communication 78

Communication Take-out Document Information 78

Sling

MARCH 23, 2020

Because of this change in the way we work — be it a natural evolution of how your business operates or a response to some external influence — the ability to coordinate and conduct remote work is an essential skill for managers in the 21st century. How to Manage Remote Workers. 3) Prioritize Clear Communication.

Management 78

Management Management Employee Relations Communication 78

7 Shifts

NOVEMBER 3, 2021

The best way to keep passwords safe is by using a password manager designed for businesses such as 1Password or Dashlane. If you ever get a strange message from your manager or GM, you could be a target! Train Staff in Best Practices. Here is where you can find all sorts of tailored training for your team. PCI Compliance.

Audits 370

Audits POS Loyalty Program Information 370

Restaurant365

MAY 22, 2020

While the pandemic has impacted restaurants of all sizes over the past few months, the need to effectively manage and engage your staff has never been more pertinent in ensuring your restaurant’s continued viability. Recruiting where your potential employees are searching.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Mad Mobile

FEBRUARY 26, 2024

Loss, waste, inconsistency — without careful management of bar inventory, you’re quickly losing a decent chunk of money. Those losses are avoidable with bar inventory management systems, whether home-brewed or automated through software. What is a bar inventory management system? Uniform processes reduce errors.

Inventory 40

Inventory Bar Management Management 40

Modern Restaurant Management

OCTOBER 6, 2021

Mandatory breaks, hours minors can work, how close shifts can be scheduled, or other requirements can be applied at the state or store level to help your managers avoid noncompliance when setting the schedule. Increase Stickiness of Training Information. Many restaurants are essentially having to train new staff right now.

Technology 197

Technology Food Safety Restaurant Law Training 197

Tableo

JULY 26, 2023

It will ensure your restaurant is always prepared for inspection, from putting in place appropriate sanitary practices to maintaining accurate documentation. Regulations may cover topics such as allergen management, food handling, storage, temperature control, hygienic practices and pest control.

Food Safety 75

Food Safety Allergens Kitchen Safety Food 75

Modern Restaurant Management

JULY 6, 2020

Often the upsell from franchisors and service providers includes seemingly convenient, useful, and “free” extras like employee handbooks, wage and hour policies, and employment forms, but these one-size-fits-all documents are often tailored to federal law and don’t account for changes in California law.

Restaurant Law 191

Restaurant Law Document Insurance Hiring 191

Sling

APRIL 2, 2024

If the manager knows the dinner service will be particularly busy, they may include a swing shift from 1 p.m. Or, if the manager knows that the lunch service will be particularly busy, they may include a swing shift from 10 a.m. For example, a restaurant that is open from 7 a.m. may divide work into two shifts: the day shift (7 a.m.

Definition 78

Definition Customer Service Training Customer Experience 78

Modern Restaurant Management

JULY 10, 2020

In addition, newly hired or rehired food managers and workers may not be current in their basic food handling certifications that are required in most jurisdictions. Train Employees to the Written Plan. Documentation is key here noting training dates, times and attendance.

Food Safety 166

Food Safety Certification Employee Relations Restaurant Law 166

Restaurant365

DECEMBER 11, 2020

As 2021 begins, there are many restaurant management best practices that can be applied to strengthen your business, in the short and long term. Manage cash flow by creating a cash flow forecast. Automating this process with a restaurant-specific inventory management system can help you quickly identify vendor pricing errors.

2021 136

2021 Cash Management Management Management 136

7 Shifts

DECEMBER 18, 2023

The role of a restaurant manager is always in motion. But there are several different tools to help you manage your restaurant—from single shifts and tasks to top-level overviews showing your business's health. That’s where task management software comes in. Task management software maintains historical data of tasks completed.

Management 397

Management Management Email Marketing Point of Sale 397

Modern Restaurant Management

AUGUST 4, 2021

If each of these is clear, communicated, and lived into, it helps everyone make better decisions more quickly. Standardized Operating Procedures (SOPs) : Are your SOPs documented for training and replication, including recipes, steps of services, BOH processes, etc.?

BOH 214

BOH Document Training Operations 214

Sling

FEBRUARY 3, 2022

Creating a good retail schedule is one of the most important jobs you will face as a manager. To help you in that regard, the management experts at Sling have compiled tips for setting up an effective retail schedule in the shortest amount of time possible. 10) Set Up A Method Of Business Communication.

Retail 146

Retail Employee Relations Communication Document 146

Sling

MARCH 8, 2024

Problem two: The “normal” eight-hour work day was creating odd weekend schedules that further complicated things for employees and management. To find out more about how our powerful scheduling , timekeeping , and task management features can transform your organization, your workflow, and your team dynamic, visit GetSling.com today.

Definition 78

Definition Communication Document Training 78

Sling

MAY 9, 2023

ADD_THIS_TEXT Restaurant operations (or RO for short) is the collective term for all the activities that go into managing a food-service business — everything from the daily responsibilities that need to be done to the long-term planning that keeps the business on track. This is especially important when training new employees.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

The Restaurant Times

SEPTEMBER 23, 2020

Boosting your restaurant employees’ morale not only improves retention but also helps restaurants in saving huge money on hiring and training. Train Your Restaurant Staff. Providing proper training to restaurant staff is exceptionally crucial for improving the retention rate. Clarify The Specific Employee Roles Clearly.

Back of House 98

Back of House Document Training Hiring 98

Crunchtime

FEBRUARY 7, 2024

Historically, operators have relied on paper checklists and field management teams to roll out and enforce their standard restaurant operating procedures and as part of their retail operations management. Standard restaurant operating procedures help staff and leadership do their jobs better and ultimately, make customers happier.

Operations 78

Operations Audits Cash Management Food Safety 78

SpotOn

FEBRUARY 13, 2024

Retaining your employees doesn’t just save you time reviewing applications , interviewing, and training but also money. Thankfully, there are tools to help you manage and retain employees by communicating clear expectations for employee conduct and restaurant processes. Does the general manager handle complaints?

Employee Relations 52

Employee Relations Restaurant Law Hiring Food Safety 52

Lavu

MARCH 30, 2020

What’s fun for an owner or manager might be less so for an employee, and the last thing you should want is for resentment to grow among your staff. If everyone knows that the organization’s goal is to turn tables at least three times per shift, this will help all team communications and keep everyone moving in the same direction.

Employee Relations 78

Employee Relations Training Hiring Back of House 78