Apicbase

JULY 16, 2025

Prioritising People and Attracting Talent Technology decisions in hospitality used to be driven by checklists, feature sets, pricing, and demos. IT has moved from the sidelines to the centre of hospitality operations. For a long time, technology was viewed as a support function. But that’s starting to change. But “What will this unlock?”

Hospitality 52

Hospitality Back of House Front of House Technology 52

Modern Restaurant Management

SEPTEMBER 1, 2020

Contactless ordering and payment involve a significant change in front-of-house operations for your guests and your staff. In order to accomplish this goal, the front-of-house team will need to learn about the experience from the guests’ perspective. Yes, ordering and payment is important.

Hospitality 576

Hospitality Ordering Front of House Customer Experience 576

Modern Restaurant Management

AUGUST 11, 2021

Understanding the significance of the local landmark, which housed Rod’s Liquor for 71 years, we worked together with restauranteurs and co-owners John Reed and Leslie Nguyen to preserve the iconic liquor store’s aesthetics while also delivering on the restaurant’s notable brand experience for its second location.

Front of House 493

Front of House Design Restaurant Law Back of House 493

Modern Restaurant Management

AUGUST 25, 2023

The first is communication technology, like paging to communicate to guests or back of house communications for personnel and management. For instance, a restaurant with a smaller footprint may not need a paging or staff communication system, but it will always need background music.

Design 416

Design Front of House Back of House Customer Experience 416

7 Shifts

MARCH 23, 2022

Executive Summary. Region: Great Lakes. Number of Locations: 16. Restaurant Type: Quick Service. Problem : Manual scheduling processes that took too much time, siloed operations, and didn't resonate with a younger, tech-saavy workforce. The food and hospitality hasn't changed all that much since '65. The restaurant industry has. Table of Contents.

Front of House 369

Front of House Back of House Communication Employee Relations 369

Culinary Cues

MAY 27, 2023

Encourage your staff to share the number with key family members and if there is a legitimate “emergency” this is the lifeline, in a semi-private setting where they can communicate. “I We need to embrace the good and understand the bad and the ugly. But we need to be cognizant of a primary reason for “being connected”. Try “FOOD” on for size.

Technology 418

Technology Front of House Social Media Back of House 418

7 Shifts

JANUARY 5, 2022

7shifts specializes in breaking down communication barriers between restaurant staff and employees to make scheduling easier, improve employee engagement, and save restaurants thousands in labor costs. Service fees, crashing apps, and missing integrations can create problems instead of solving them. No more spreadsheets or whiteboards.

Back of House 368

Back of House Point of Sale Front of House Coaching 368

7 Shifts

OCTOBER 1, 2024

These days, a restaurant's reputation is built on more than the taste of its food. They must also focus on creating memorable experiences for customers at every touchpoint. 60% of guests who have a positive experience are likely to dine at a restaurant more frequently. Food quality Food quality plays a big role in your customer’s experience.

Customer Experience 397

Customer Experience 2024 Online Ordering Customer Service 397

ChowNow

JANUARY 27, 2021

It only makes sense to communicate with your guests virtually too. Give both the front-of-house and back-of-house their due by highlighting them in emails. Find out more by scheduling a demo with our online ordering experts. We recommend emailing your guests on a regular basis to establish consistency.

Email Marketing 370

Email Marketing Marketing Online Ordering Front of House 370

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

Management 367

Management Management Operations Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

Management 352

Management Management Operations Mobile Ordering 352

Modern Restaurant Management

APRIL 2, 2020

Restaurant employees can apply online to receive a one-time, $500 check to use toward bills, including housing, transportation, utilities, childcare, groceries, medical bills and/or student loans. The Foundation will administer the grants, offered on a first-come, first-served basis. Live in the U.S., an overseas U.S. state or territory.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

AUGUST 5, 2020

In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. TouchBistro Acquires TableUp. TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Restaurant365

AUGUST 27, 2021

Here are a few critical ways you can proactively and effectively communicate your culture to potential hires. Cultivating an intentional online presence can help you positively communicate your restaurant culture. Accurately represent your unique front of house or back of house teams? Cultivate an online presence.

Recruiting 151

Recruiting Social Media Front of House Hiring 151

Lavu

FEBRUARY 14, 2024

Running a Bar: 7 Key Features You Need to Become The Best Bar POS System in 2024 In the bustling world of hospitality, the backbone of a bar’s success lies in its operational efficiency and customer satisfaction. At the forefront of this achievement is the POS software, a pivotal technology that has transformed how bars operate.

POS 166

POS Bar Point of Sale Front of House 166

7 Shifts

MARCH 10, 2022

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. Team Communication. Top Restaurant Management Apps. TouchBistro. Try 7shifts for Free. Apple | Android. QuickBooks.

Management 195

Management Management Operations Point of Sale 195

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Increased demand for food delivery had already boosted the growth of ghost kitchens, and the COVID-19 pandemic has escalated both the popularity and profitability of the model. Size of U.S.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Restaurant365

JANUARY 7, 2020

However, just as in many other industries, mobile app innovation in communications and engagement is adapting to improve retention of this changing workforce. Restaurant staff labor retention is one of the primary areas of focus for today’s restaurant manager. Overview of How Employee Mobile Apps Have Improved Restaurant Management.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Focus POS

JUNE 17, 2019

Good restaurant point of sale software will have the flexibility to accommodate different types of ordering (in-house, online, self-service). Improved communication between front-of-house and back-of-house will speed up service and improve customer satisfaction. Restaurant Point of Sale Software. Flexibility.

Point of Sale 113

Point of Sale Cash Management POS Mobile Ordering 113

Restaurant365

JUNE 3, 2022

Whether you are the front of house, back of house, bar, or general manager you have most likely had bouts of job burnout. The Great Resignation our entire industry worried about attracting and retaining enough quality restaurant employees to keep our doors open. Dedication. Resourcefulness.

Management 78

Management Management Back of House Front of House 78

Restaurant365

NOVEMBER 26, 2019

Near Field Communication (NFC) payments (i.e., To make the best choice of order management software, consider trialing a live demo of the software to understand how user-friendly it is. Restaurant management software features are constantly evolving, and that growth will continue to speed up in the future. Cloud-based management.

2020 117

2020 Management Management Mobile Ordering 117

Smart Systems Pro

APRIL 3, 2019

Clear communications. This helps solidify your commitment to turning your restaurant into a profitable and smooth-running operation. In developing your plan for improving your restaurant operation, remember these helpful tips: Study every aspect of what you want to implement – does it fit with your management style and goals. Financial Plan.

Management 72

Management Management Cash Management Front of House 72

Restaurant365

APRIL 26, 2022

The hiring crunch is especially tough for back-of-house employees, such as line cooks and dishwashers, who historically have made lower wages than many front-of-house employees like servers. As CFO, restaurant staffing strategy may not have historically been part of your responsibilities. The high cost of employee turnover.

Hiring 78

Hiring Employee Relations Front of House Back of House 78

Restaurant365

JUNE 15, 2021

Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Restaurant KPIs impacting a profitable back of house. Your back of house is full of different data sets, so it should be data driven. Want to know more about FOH data? Read Part 1 here ).

BOH 78

BOH FOH Back of House Point of Sale 78

QSR Automations

SEPTEMBER 26, 2024

In Part 1, we explored how ConnectSmart® Host revolutionizes the front-of-house experience. Connecting Front and Back of House One of the impressive things about ConnectSmart Host is how it talks to the kitchen. For instance, if a table is running behind, the host can instantly communicate with the kitchen.

Front of House 52

Front of House Social Media Back of House Customer Experience 52

QSR Automations

FEBRUARY 10, 2025

The Role of Order-Ready Boards in Restaurant Operations Order-ready boards provide real-time visibility into the status of each order, ensuring both kitchen staff and front-of-house teams stay in sync. By integrating these tools, restaurants can optimize their operations, streamline order fulfillment, and significantly reduce waste.

Ordering 52

Ordering Front of House Social Media Fast Casual 52

QSR Automations

APRIL 4, 2025

Enter the kitchen display system (KDS), a digital display that replaces traditional paper tickets, offering real-time order management and communication between front-of-house (FOH) and back-of-house (BOH). This enhanced communication reduces the risk of incorrect orders that may wind up returned and wasted.

Food Order 52

Food Order Waste FOH BOH 52

QSR Automations

JANUARY 22, 2024

A key part of automating your restaurant is connecting your front and back of house; that’s where ConnectSmart® Host comes in. Schedule a demo today and witness firsthand how ConnectSmart® can elevate your restaurant to unparalleled heights! Are you ready to seize the future of kitchen automation?

2024 52

2024 Social Media Front of House Demo 52

Lavu

NOVEMBER 27, 2024

With its kitchen display system (KDS), communication between front-of-house and kitchen staff becomes smoother. User rating: 4.9/5. Clover : Serves multiple industries, offers proprietary hardware, focuses on ease of use and customer engagement tools. Pricing customized via consultation. User rating: 1.4/5. from 17 reviews.

POS 78

POS Customer Service Mobile Ordering Loyalty Program 78

QSR Automations

APRIL 18, 2025

Increased Order Errors = Wasted Food An outdated kitchen display system (or worse, a paper ticket system), can also lead to miscommunication between the front and back of house. Schedule Your Demo About the Author Caitlin Soard is a Content Marketing Strategist with over seven years of marketing experience under her belt.

Social Media 52

Social Media Front of House Back of House Waste 52

Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience.

Back of House 52

Back of House FOH BOH Front of House 52

MadMobile

JUNE 8, 2023

With the right POS system, you can manage orders and communication with customers with ease. In addition, commission free online ordering offered in-house can help save money from the 15-30% third-party systems charge while putting that revenue back into the business. How will you manage your menu? How will you manage your menu?

Small Business 52

Small Business POS Point of Sale Online Ordering 52

Apicbase

JULY 26, 2024

This article explores the primary problems faced by multi-site restaurants and how the right technology can solve them, focusing on the best tech solutions for back-of-house (BOH) operations. Here’s how to stay in control of the back of house. Running a multi-unit restaurant business is a complex operational challenge.

Back of House 52

Back of House Allergens Front of House Food Supply 52

Restaurant365

SEPTEMBER 3, 2021

The role may cover a wide range of areas, from front-of-house to back-of-house, or customer experience in the restaurant to off-premises. Does your restaurant group have a profitability strategist? If you’re considering the possibility, here’s an exploration of how the role could impact your restaurant group. Reducing CoGS.

Waste 78

Waste Cash Management Point of Sale Front of House 78

Lavu

MAY 9, 2025

With its kitchen display system (KDS), communication between front-of-house and kitchen staff becomes smoother. Choosing the right point-of-sale (POS) system can make or break restaurant operationsand two of the most talked-about options in 2025 are Lavu vs Clover. Pricing customized via consultation. User rating: 1.4/5.

2025 78

2025 POS Customer Service Mobile Ordering 78

Mad Mobile

FEBRUARY 5, 2024

Facilitate easy payments: Servers and front staff can securely accept credit cards right at the table without the hassle of traditional terminals or clunky mobile units. Transitioning to a new system is never easy, but with tablets designed with the needs restaurant users front-and-center, training is a breeze. The uniforms.

Dietary Restrictions 52

Dietary Restrictions Mobile Ordering Front of House Customer Service 52

Marketman

DECEMBER 21, 2019

Often times, restaurant owners, albeit with the greatest of intentions, possess little to no restaurant management knowledge. Even seasoned restaurant owners find themselves overwhelmed and unsure about the many aspects of restaurant management. Restaurant management spans over a wide variety of elements including: Customer service. Marketing.

Management 52

Management Management Cash Management Download 52