MRM Talking With: Author, Leadership Coach and Chick-fil-A Veteran Dee Ann Turner
Modern Restaurant Management
OCTOBER 17, 2019
The writer, speaker, leadership coach and 33-year veteran of Chick-fil-A, Inc., Customers are very picky about their food and it is so hard to please every customer. I think leaders must focus on helping their employees grow skills beyond preparing and serving food. Those changes will influence change in the culture.
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