Modern Restaurant Management
OCTOBER 23, 2020
A great menu or location will bring customers into your restaurant, but stellar customer service is what will keep them coming back. Start with The Basics of Communication. Even seasoned restaurant professionals can use a refresher! Often when it comes to customer communication, it is not about what you say but how you say.
Modern Restaurant Management
SEPTEMBER 13, 2023
Regardless of how long employees intend to stay in a role — whether a seasonal job or a more permanent passion—restaurant operators have a common goal to keep staff happy, productive, and loyal. However, while seasoned restaurant employees may remember bad experiences with a manager, the good times will stick as well.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
7 Shifts
AUGUST 19, 2020
Even your most seasoned staff can forget things. Pro tip: Use 7shifts’ Team Communication platform to discuss ideas for improvement with all your staff. Write your training guide as you’d coach them in person.) How to communicate with management to request, swap, and cancel shifts) Online ordering and delivery best practices.
Modern Restaurant Management
DECEMBER 16, 2021
With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff. We also anticipate restaurants will be more cautionary when it comes to menu offerings.
Modern Restaurant Management
DECEMBER 17, 2020
The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. In addition to gift cards, consumers are looking to bring their favorite restaurant faire to friends and family this holiday season. Diners Show Holiday Spirit.
7 Shifts
JANUARY 26, 2021
Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. Keep communication open and frequent. You can also use data to track how engaged your employees are—to see what staff may need more attention or coaching. Check in on your team.
Restaurant Clicks
NOVEMBER 12, 2021
Their beer menu comprises wheat beers, lagers, pilsners, Indian pale ales, and many more. The bar gives coach seating priority to customers with physical disabilities to extend their comfort levels. The Spirit Room offers open communication and supports local artists. Although the menu is limited, the drinks are really nice.
Expert insights. Personalized for you.
175 
Let's personalize your content