EATER

AUGUST 7, 2020

Nakeyla Hills told regional managers about black mold in the ice machines and the unsafe behavior of her colleagues. Nakeyla Hills was hired by a McDonald’s in Farmingdale at the start of 2018 as a clerk, which meant she had a number of roles — running the cash register, taking orders, cooking food, and working the drive-thru.

Cash Management 101

Cash Management Food Safety Restaurant Law Customer Experience 101

Open for Business

OCTOBER 20, 2023

Opening a restaurant is a dream for many aspiring entrepreneurs and food lovers alike, but it’s also a complex venture that requires careful planning and execution. With this guide, we walk you through the key steps to turn your restaurant dream into a successful reality. Is there a shortage of healthy fast-food options?

License 78

License Email Marketing Seasonal Menu Front of House 78

7 Shifts

OCTOBER 30, 2023

With a diverse culinary scene and a booming population, Texas can be a great place to own a restaurant. However, if you do operate a restaurant in the Lone Star State, you need to be aware of Texas labor laws. This means keeping a clean workspace, using proper safety protocols, and providing necessary safety equipment.

Restaurant Law 221

Restaurant Law Tip Distribution Food Safety Certification 221

Modern Restaurant Management

SEPTEMBER 15, 2021

Hiring Crisis Facts. Alignable’s September Hiring Poll shows that the labor shortage many industries have experienced this summer is only getting worse, due to Delta variant surges and inflation. That's because a whopping 85 percent of restaurant owners now report it’s very difficult to find the right help.

2021 179

2021 Loyalty Program Retail Online Ordering 179

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The virtual kitchen model allows restaurants to maximize delivery coverage without the upfront investment that a traditional brick-and-mortar location requires.

Franchise 190

Franchise Franchising Kitchen Safety Food Safety 190

EATER

JANUARY 5, 2022

At the Food on Demand conference in Las Vegas, the food service industry laid out its vision for a future in which customers never have to wait. THE FIRST NATIONAL RESTAURANT TO DELIVER BY AIR.”. We’re here to disrupt the food deliveries industry,” says Ben Thein, COO of Flytrex , an Israeli drone delivery company.

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Food Mobile Ordering Online Ordering Food Order 144

EATER

DECEMBER 16, 2021

Those disparities only worsened during the pandemic, as restaurants closed and the prospect of earning a living from tips became even more precarious. With each chapter, she highlights the ways the tipped minimum wage exploits workers from a particular job category, including restaurant servers, delivery drivers, nail technicians, and more.

Back of House 143

Back of House Employee Relations Delivery Mobile Ordering 143

Modern Restaurant Management

OCTOBER 29, 2019

" The Big Kahuna Burger theme will be part of the Interior where staff will be in costume and exterior of the restaurant with Big Kahuna Burger signage. The featured food items will be “Big Kahuna Burger,” “Loco Moco Fries,” “The Fat Luau," top photo and “The Fat Piña Shake."

Food Supply 87

Food Supply Franchise Franchising Customer Experience 87

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. The restaurant cuisines that were able to the best comp sales during June were chicken, pizza and hamburger.

2020 195

2020 Mobile Ordering Point of Sale Fast Casual 195

Restaurant365

MAY 7, 2020

Enhancing your health and safety protocols. In adapting your restaurant business for a new short-term normal, keep the following guidelines in mind. Thoroughly sanitize your entire restaurant, especially if you were completely shut down. These are the most common places to find mold buildup in your restaurant.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 155

Bar Cash Management Loyalty Program Point of Sale 155

Modern Restaurant Management

JULY 7, 2020

. “Uber and Postmates have long shared a belief that platforms like ours can power much more than just food delivery—they can be a hugely important part of local commerce and communities, all the more important during crises like COVID-19," said Uber CEO Dara Khosrowshahi. "As ’s stock price performance.

Mobile Ordering 193

Mobile Ordering Restaurant Law Seating Customer Service 193

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Guests will demand a personalized journey when food is delivered to their door.

Mobile Ordering 216

Mobile Ordering Front of House Fast Casual Customer Service 216

Modern Restaurant Management

SEPTEMBER 15, 2020

The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. Each member of the coalition is committed to responsibility.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

MAY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the surge in online ordering, early returns on restaurant recovery and what customers want and expect from restaurants. Adoption of Restaurant Online Ordering is Growing. Restaurant Recovery Stats.

2020 128

2020 Guest Recovery Online Ordering Point of Sale 128

Modern Restaurant Management

AUGUST 28, 2020

In this edition of MRM News Bites, we feature a new documentary on women in the culinary world, the loss of an industry legend, a contest to create healthy recipes and products and services to help restaurant in the pandemic. 'A 'A Woman's Place' on Hulu.

Allergens 146

Allergens Kitchen Safety Guest Recovery Customer Service 146

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Manual Wait Controls : Lets restaurants manually adjust wait time estimates during unexpected circumstances so diners have more accurate wait time expectations.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. The most popular COVID-related safety offerings people look for when booking a venue included outdoor spaces (47 percent) and socially-distanced floor plans (40 percent).

2021 190

2021 Online Ordering Mobile Ordering Guest Recovery 190

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Plant-based Menu Items.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

EATER

JULY 14, 2020

Some food industry workers say companies are using the pandemic as an excuse to halt efforts to unionize Abismael Colon, a server at an Outback Steakhouse in the Orlando International Airport, was ready to unionize his workplace. This particular Outback Steakhouse was operated by HMSHost, an airport and highway food service company.

Employee Relations 104

Employee Relations Food Safety Restaurant Law Cash Management 104

EATER

MAY 26, 2023

A protest against child labor outside a Popeyes in Oakland, CA | Fight for $15 Over the past few years child labor violations have surged across the food industry. McDonald’s later said that the 10-year-olds were the children of a manager at the restaurant, and not authorized to be in the kitchen.

Restaurant Law 145

Restaurant Law Agriculture Franchise Franchising 145