Deliverect

DECEMBER 7, 2020

Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. Takeout is king.

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146

Modern Restaurant Management

SEPTEMBER 14, 2022

For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. Recent technology advancements, mobile devices, and the pandemic all shifted the way restaurants need to operate. What are AI and ML?

Front of House 201

Front of House Mobile Ordering Loyalty Program Back of House 201

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. During peak seasons, considering outsourcing certain services becomes a practical solution to ensure seamless operations. Read the first part, here.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

7 Shifts

NOVEMBER 17, 2021

Both situations could have been prevented with proper restaurant inventory management, which gives restaurant operators better oversight over what's in stock and how it is used. The bottom line is that when inventory is taken regularly and accurately, your operation's profits could increase by as much as 24% annually.

Inventory 370

Inventory Management Management Point of Sale 370

Culinary Cues

MAY 15, 2021

So, what are the lessons offered and what should we learn: FROM THE EMPLOYER’S PERSPECTIVE: We are not prepared: Other businesses, as part of their operational strategy, build in scenario planning that helps to develop action plans for the expected and unsuspected. What if……happens? How will we react?”

Customer Experience 390

Customer Experience Cash Management Customer Service Front of House 390

7 Shifts

APRIL 23, 2021

The operator of Chengdu Taste and Mian, with 13 locations, told the New York Times that they may have to close multiple restaurants due to the lack of staff. The past year has turned servers into expert delivery packers, challenge chefs' creativity, and flipped the role of a restaurant manager on its head.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

AUGUST 6, 2020

Improving from 20 percent margin to a 35-percent margin on a $12 dish, serving five0 covers per night translates into a $90 net increase in profits, allowing for increased cash flow to sustain operations. Let’s say you operate a burger shop with beginning inventory valued at $5,000. Optimize Inventory.

Front of House 209

Front of House Inventory Food Safety Social Media 209

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. Fortunately, we have exceeded in our efforts to reduce our footprint and maximize profitability to effectively operate our drive-thrus and maintain team productivity. Here are their insights.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Modern Restaurant Management

MARCH 13, 2020

What are some ways restaurant owners and operators can be safe and welcome guests while maintaining social distance? As the Coronavirus crisis continues, Modern Restaurant Management (MRM) magazine asked industry insiders what best practices restaurants should have in place for social distancing, as per CDC guidelines.

Front of House 183

Front of House Back of House Restaurant Law Food Safety 183

Deliverect

OCTOBER 2, 2019

Pick the right one and you can streamline all your restaurant operations, from orders and payments to staff and inventory management. If your restaurant offers delivery, choosing one of our integrated point-of-sale suppliers means you’ll be able to sync with the biggest meal delivery services around the world.

POS 60

POS Delivery Cash Management Point of Sale 60

Lavu

OCTOBER 13, 2023

Finding the table turnover sweet spot is important for restaurant owners and operators because it can help improve profitability. The table turnover holds significant importance for restaurant owners and operators as it can greatly impact profitability. What is Restaurant Table Turnover Rate?

Seating 173

Seating Mobile Ordering Customer Service Online Ordering 173

Goliath Consulting

JUNE 30, 2020

The restaurant industry had to adapt to changes in consumer behavior during the COVID19 pandemic, testing out operational innovations and relying on technological solutions that allowed for social distancing and ensuring sanitation (1, 2). Tech for Touchless, Contact-Free Dining. Contactless-dining is expected to trend as a result.

Kitchen Safety 139

Kitchen Safety Food Safety Front of House Back of House 139

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Deliverect

MARCH 24, 2021

Everyone’s talking about the advantages of ghost kitchens – purpose-built production units, also known as dark kitchens or virtual kitchens, that use data to optimize for delivery. They allow businesses to avoid front-of-house overheads, reducing costs while increasing revenue by reaching new off-premise customers.

Food Truck 148

Food Truck Front of House Fine Dining Food Order 148

Apicbase

MAY 30, 2024

A modern EPOS system is far more than simply a sleeker cash register. It combines hardware and software components to facilitate transactions and simplify key day-to-day business operations, especially in retail or restaurant settings. Each saved second counts towards a satisfied customer and, more importantly, your bottom-line profit.

POS 52

POS Inventory Cash Management Point of Sale 52

Restaurant365

OCTOBER 8, 2021

As food delivery boomed, and on-and-off capacity restrictions changed indoor dining, the ghost kitchen business model became more widespread. With the potential for this segment, many operators and industry leaders are examining new ghost kitchen opportunities. With delivery businesses, the limiting factor is kitchen throughput.

Front of House 78

Front of House Back of House Website Management Delivery 78

The Restaurant Times

FEBRUARY 22, 2022

Restaurant startup developments in recent years have included a variety of food delivery alternatives, company expansion, service innovation, extended online ordering, assemble-your-meal popup businesses, and many others. . These difficulties are producing instability, forcing operators to cut costs and find new niches.

2022 98

2022 Front of House Cash Management Online Ordering 98

Restaurant365

NOVEMBER 18, 2021

How you run and track your payroll accounting has a significant impact on restaurant operations. Your restaurant orders, receives, and counts food all in one system: your inventory management software. Your inventory management solution measures and stores all the information you need about your food cost.

Employee Relations 148

Employee Relations Cash Management Point of Sale Front of House 148

The Restaurant Times

OCTOBER 28, 2021

In the restaurant industry, effective capacity management is critical to success which depends largely on how well you can control the traffic. Restaurant technology can simplify your operations to a great extent and . Customers also want to be able to order delivery and takeaway. Kitchen Display System .

Technology 52

Technology Operations Point of Sale Mobile Ordering 52

Squirrel Systems

FEBRUARY 24, 2021

Many restaurants have quickly shifted to off-premise dining operations to keep serving customers during the pandemic. Squirrel has been working with many restaurants to move to take-out/pick-up or delivery only. Create a separate department or repurpose an existing department just for take-out operations. Keep it Clean!

Operations 52

Operations Online Ordering Mobile Ordering Website Management 52

Modern Restaurant Management

JUNE 19, 2020

Thus, e-commerce is quickly moving front and center. In the post-COVID landscape, pick-up, delivery, and loyalty (offers, incentives and gamification) are going to be essential revenue streams for virtually every restaurant. Data shows that a large part of the consumer experience has extended beyond the four walls.

Website Management 174

Website Management Loyalty Program Front of House Point of Sale 174

Deliverect

JULY 24, 2020

COVID-19 has fundamentally changed the way restaurants operate. The lockdown accelerated the adoption of online ordering and delivery tech as dining rooms closed and people were stuck at home. Delivery tech. Third-party delivery platforms are growing like crazy, especially post COVID-19. POS (point of sale) systems.

Technology 110

Technology Mobile Ordering Front of House Online Ordering 110

Xtra Chef

NOVEMBER 11, 2020

In this three-step planning guide, we’ll explore the considerations for restaurant owners, managers, and operators who want to survive the holidays and bring joy to customers—and business balance sheets! Consideration 3: Dine-In vs. delivery. Should you focus on the in-house experience or pivot to off-premise options?

Hospitality 155

Hospitality Seasonal Menu Front of House Social Media 155

Modern Restaurant Management

JUNE 3, 2021

Kitchen and front-of-house employees are simply harder to find. These tools offer employees an easy and secure way to manage their wages, even if they don’t have bank accounts. The event took place in parking lots, outdoor patios and required applicants and hiring managers to wear masks and stay six feet apart.

Ordering 144

Ordering Front of House Hiring Recruiting 144

Cheetah

JUNE 25, 2021

If you’re a restaurant operator, you’re probably experiencing the labor crisis first hand. But this is a long road and restaurant operators need solutions now (read our in-depth analysis of the labor crisis or join the debate on Faceboo k for more insight). The problem is not just with hiring. Table of Contents. Hire less people.

Front of House 147

Front of House Back of House Guest Recovery Hiring 147

Cheetah

DECEMBER 2, 2021

A good system will also help staff manage their personal cash flow. A good system will also help staff manage their personal cash flow. And they easily integrate with 3rd party delivery platforms, QuickBooks and other systems. 7Shifts - Shift Management Powerhouse. Toast - Tipping within Your POS.

Cash Management 78

Cash Management Restaurant Law POS Employee Relations 78

Cheetah

DECEMBER 1, 2021

A good system will also help staff manage their personal cash flow. A good system will also help staff manage their personal cash flow. And they easily integrate with 3rd party delivery platforms, QuickBooks and other systems. 7Shifts - Shift Management Powerhouse. Toast - Tipping within Your POS.

Cash Management 78

Cash Management Restaurant Law POS Employee Relations 78

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association-managed site also provides a direct connection to the industry’s grassroots engagement platform.

Online Ordering 207

Online Ordering Back of House Customer Service Small Business 207

Marketing4Restaurants

APRIL 1, 2021

With the recent listing in the UK of Deliveroo, we look at the Deliveroo business in Australia along with the other Restaurant Delivery Aggregators to see what the next 12 months will hold for them and for Australian restaurants. The listing, which saw a poor opening day with the stock closing at 287.45, down from an issue price of 390p.

Sustainability 111

Sustainability Delivery Front of House Back of House 111

Lavu

MARCH 2, 2020

Businesses in the restaurant industry operate on slim margins and must consider all the factors affecting profitability. Doing so helps managers and restaurant owners to make informed decisions and implement profitable strategies. An important part of restaurant operations is business intelligence (BI). Why Restaurant Analytics.

Cash Management 78

Cash Management Point of Sale Front of House Inventory 78

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Investment in delivery and mobile ordering pays off.

2022 210

2022 Mobile Ordering Guest Recovery Point of Sale 210

Squirrel Systems

MAY 25, 2021

Restaurant POS Software Integrations The POS has been around for close to 150 years but looked and operated very differently back then to what we commonly see in restaurants, hospitality businesses, or retail spaces today. We can understand the use case for restaurant management system integrations as two-fold – 1.

POS 52

POS Loyalty Program Cash Management Point of Sale 52

Lavu

MARCH 27, 2020

The words “restaurant management system” rarely cause excitement. While service and food remain the most important parts of driving your business, your restaurant’s management system is what keeps it running smooth and healthy. Think of them as the real-life version of those house robots from ’80s movies.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Modern Restaurant Management

FEBRUARY 4, 2020

Having served as the company’s Chief Operating Officer, Wyatt will oversee a newly created “Office of CEO” that includes Chief Financial Officer Caryn Doyle and Chief Administrative Officer and General Counsel Randy Miller. This edition of MRM News Bites features Boston Market, Danu Partners, P.F. New CEO at Boston Market.

Online Ordering 109

Online Ordering Hospitality Leadership Design 109

Restaurant365

JUNE 9, 2021

You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Restaurant KPIs impacting a profitable front of house. Streamlining operations with integrated, robust FOH tools. Tracking key FOH metrics can help provide a path to healthy revenue levels.

FOH 78

FOH BOH Front of House Back of House 78

Touch Bistro

SEPTEMBER 10, 2021

Restaurant servers (also known as waiters and waitresses) are the front of house staff in your restaurant. If you perform well under pressure in a fast-paced environment, and you enjoy working with other front and back of house staff to deliver high-quality guest experiences, we’d love to hear from you. Job Description.

Hiring 97

Hiring Front of House Fine Dining Customer Service 97

Marketman

SEPTEMBER 1, 2019

You’re going to manage your very own restaurant. Managing a restaurant covers all aspects of the business, from inventory and purchasing to distributors and vendor payments , and you need to be prepared. And it’s not just the front of house tables, chairs, decor, etc., your back of house needs attention too.

Equipment 66

Equipment Front of House Back of House Food 66