Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience.

Back of House 52

Back of House FOH BOH Front of House 52

Lavu

OCTOBER 13, 2023

The number of customers can be obtained through your point of sale (POS) system or manual tracking. What is Restaurant Table Turnover Rate? Table turnover rate measures of how often a table is occupied by a new group of guests during a specific period of time. The ideal turnover rate changes based on type of restaurant.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes. Let’s Start With the Why.

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211

Deliverect

OCTOBER 2, 2019

When you’re running a restaurant, choosing a point-of-sale (POS) system can make or break the business. Deliverect works together with a number of POS systems - and we’re always working on adding more. Deliverect works together with a number of POS systems - and we’re always working on adding more. Lightspeed (for restaurants).

POS 60

POS Delivery Cash Management Point of Sale 60

Deliverect

JULY 24, 2020

POS (point of sale) systems. You probably already have a POS system in place. Is it limited to taking payments and orders, or does it also provide inventory management, a reservations system, kitchen and shift management tools? The POS is the heart of the restaurant’s tech stack as it needs to talk to every other system.

Technology 110

Technology Mobile Ordering Front of House Online Ordering 110

Transact

NOVEMBER 26, 2019

The more advanced inventory tools even link to your POS and update your inventory as orders come in, and restock items for you once they hit a threshold. . Digital POS System. And speaking of POS, how about digital point-of-sale systems? Reservation Management Software. Refrigeration Technology. The best part?

Front of House 92

Front of House Inventory Back of House Mobile Ordering 92

Open for Business

OCTOBER 20, 2023

Market research Before you even think about the menu or location, you need to understand the guests who will walk through your doors. Are you targeting families, young professionals, or a little bit of everything? Knowing your audience will inform your menu, but more importantly, your restaurant’s overall vibe and service style.

License 78

License Email Marketing Seasonal Menu Front of House 78

The Restaurant Times

AUGUST 26, 2022

POS System. Over the last few years, the POS system has become the most powerful form of restaurant management software for the restaurant industry. With the advancements in the technology field, the bulky table top POS systems are fast shifting to handy tablets, such as iPads, becoming more portable.

2022 69

2022 Management Management Loyalty Program 69

Open for Business

NOVEMBER 21, 2022

Making the reservation. That’s just one reason to give guests the ability to book online through a reservation platform. But today, restaurant tech plays a major role in improving the guest experience. Restaurants are judged based on how they make guests feel. Quick links. What is the guest experience?

Technology 78

Technology Online Ordering Website Management Mobile Ordering 78

7 Shifts

NOVEMBER 1, 2022

You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Their business grows by word of mouth—one of the best marketing tools in the book. Restaurant owners and operators wear a lot of hats. Table of Contents.

Seating 221

Seating Email Marketing Marketing SEO 221

Apicbase

AUGUST 5, 2022

You can do most, if not all, in-house. Your first port of call for insights is your POS system. And secondly, talk with your front-of-house staff. Recommended Read : Restaurant POS Systems For Multi-Unit Operations | How to set up your tech ecosystem for rapid growth. Restaurant marketing guide table of contents.

Marketing 97

Marketing Operations Social Media Email Marketing 97

Ken Burgin

FEBRUARY 8, 2022

Here’s a quick checklist to prepare front and back of house so you maximise results, contain costs and avoid drama. Fix the POS layout for Speed. Get feedback from staff and modify as needed — many POS layouts are a bottleneck and encourage staff to use the wrong key. Reserve Stocks of Table and Glassware.

Front of House 60

Front of House Back of House POS Online Ordering 60

7 Shifts

OCTOBER 2, 2019

Keep regular meetings and team-building activities on the books to foster a sense of team collaboration. If you’re new to the restaurant, let the staff help you get familiarized with the POS, the opening and closing procedures, or the restocking routine. Let’s lay the groundwork by exploring what it means to transition to management.

Management 285

Management Management Communication Back of House 285

Apicbase

AUGUST 25, 2023

More than 4 in 10 operators plan to invest in equipment or technology to increase front- and back-of-house productivity. As Carl Orsbourn and Meredith Sandland emphasise in their 2021 book Delivering the Digital Restaurant: Your Roadmap to the Future of Food , it’s crucial to understand this disruption.

Cash Management 52

Cash Management Technology Front of House Allergens 52

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. A full 55% of consumers consider takeout and delivery essential to their restaurant experience.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. A full 55% of consumers consider takeout and delivery essential to their restaurant experience.

Operations 352

Operations Management Management Mobile Ordering 352

Apicbase

AUGUST 19, 2022

The chances of one software system adequately managing restaurant orders, staff planning and bookings is virtually impossible because the required competencies differ wildly. Every article about technology for the hospitality industry seems to start with a similar statement. We disagree. The Frustration Of A Low-Tech Environment.

Hotels 52

Hotels Technology Hospitality Back of House 52

7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. A wide-ranging industry report from Toast included a section on restaurant technology trends, noting that 82% of restaurants were using a POS, followed by 56% using payroll software.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Table of Contents.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

MARCH 10, 2022

Reservation software keeps your hosts organized, review sites provide you with actionable feedback on your performance, and staff management software keeps your team in sync with auto scheduling. In 2022, there aren't many areas in restaurant management that can't be made better with technology. Top Restaurant Management Apps. TouchBistro.

Management 195

Management Management Operations Point of Sale 195

Culinary Cues

MAY 16, 2022

The reservation book was full for tonight – more than 200 recorded and no room for walk-ins. Tom and everyone else knew that more than half of those reservations would be crammed into the 7:00 hour; so, there would be no room for mistakes and no patience for a lack of adequate mise en place. Your dictionary.

Café 348

Café Front of House Point of Sale Back of House 348

Notch

JANUARY 23, 2019

As an owner-operator, your restaurant likely sits at the center of your life. It's not only your business and your livelihood— it's also your dream. Unfortunately, if your restaurant is typical, your profit margins are exceedingly narrow. According to a recent Forbes article , sit-down restaurants make a profit of about 6%. So, why do it?

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

Cheetah

SEPTEMBER 29, 2020

A Point-Of-Sell system (POS) is the main hub of any restaurant. This means you want a POS system that is seamless and faultless and lets you focus on the day-to-day aspects of running a restaurant. It was hard enough to choose a POS system provider that’s right for your restaurant before Covid-19. All POS Systems Overview.

POS 78

POS Loyalty Program Mobile Ordering Cash Management 78

Apicbase

APRIL 5, 2024

By integrating software and hardware like POS systems and kitchen printers with back-of-house systems like accounting and inventory management software, restaurants can achieve greater efficiency, accuracy, and scalability. What Back-of-House Processes Can Restaurants Automate? What Is Restaurant Automation?

Back of House 52

Back of House Front of House BOH Point of Sale 52

Notch

JANUARY 23, 2019

As an owner-operator, your restaurant likely sits at the center of your life. It's not only your business and your livelihood— it's also your dream. Unfortunately, if your restaurant is typical, your profit margins are exceedingly narrow. According to a recent Forbes article , sit-down restaurants make a profit of about 6%. So, why do it?

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Open for Business

MARCH 1, 2023

Chef, server, and bartender barely scratch the surface of all the work that happens in front and back of house. Restaurant jobs include many more than the obvious few that spring to mind. The restaurant industry is rich in career opportunities for all kinds of folks with different interests. They clean and refill squeeze bottles.

Fast Casual 78

Fast Casual Cash Management Front of House Fine Dining 78

Lavu

MARCH 11, 2020

From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Whether you are looking for effective inventory management software or just a POS system for your business, restaurant management software is something you cannot afford to miss.

Management 78

Management Management Cash Management Mobile Ordering 78

The Restaurant Times

JANUARY 27, 2022

Online Table Reservation . Calling a restaurant to reserve a table is becoming increasingly obsolete as online table reservation technology gains in popularity. With the latest wave of COVID-19 spreading rapidly, restaurant owners are considering how best to implement safety measures while controlling costs.

Fine Dining 52

Fine Dining Technology Point of Sale Online Ordering 52

Open for Business

SEPTEMBER 20, 2022

Glance at it just before reservation times so you can say, “Welcome back, Jane!” A well-built guest profile provides an instruction book for how to delight each guest during their dining experience. Front of the house training should go beyond the nuts and bolts of providing service. How to level up team training.

Customer Experience 88

Customer Experience Online Ordering Customer Service Hospitality 88

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. Ordermark Raises $120M in Series C Funding. Ordermark closed its $120M Series C funding round led by Softbank Vision Fund 2[1] and joined by returning investor Act One Ventures.

Online Ordering 143

Online Ordering Customer Service Seasonal Menu Food Order 143

Modern Restaurant Management

SEPTEMBER 14, 2021

New & Notable spotlights the latest news restaurateurs need to know. TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Restaurant365

NOVEMBER 26, 2019

Aggregating detailed POS data into a central cloud-based repository may be key to mitigating risk and maximizing opportunities. To ensure continuity, consider choosing a restaurant POS system that processes credit cards, rather than a 3rd-party service that needs to be cobbled onto your restaurant management system.

2020 117

2020 Management Management Mobile Ordering 117

Touch Bistro

JULY 15, 2021

and adding a reservation or online ordering widget. The challenge is, restaurant marketing and promotions can take many forms, and not every strategy will resonate with every diner. As a result, it’s important to test out different types of restaurant marketing ideas and trends to see what resonates most with your target audience.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Touch Bistro

MARCH 30, 2021

Did you know Mother’s Day is the most popular holiday of the year for restaurants? In fact, TouchBistro restaurants see 24% more sales volume on Mother’s Day.*. When it comes to big holidays, diners expect all the stops: signature drinks, prix-fixe menus , maybe even a contest on social media! Don’t worry. Forget the flowers and jewelry.

2021 79

2021 Email Marketing Social Media Seasonal Menu 79

Modern Restaurant Management

OCTOBER 8, 2020

This edition of MRM News Bites features a lot of technology and robotic news, virtual food halls and healthy kid menus. Flippy ROAR for Sale. Miso Robotics launched global commercial availability of the Flippy Robot-on-a-Rail (ROAR) – a zero-footprint, cost-efficient intelligent robotic kitchen assistant for the evolving commercial kitchen.

Kitchen Safety 154

Kitchen Safety Online Ordering Food Safety Point of Sale 154

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're

Serving 207

Serving White Paper Food Recycling 207

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. Restaurant Adaptation. Limitations and consumer demand. A vast majority of the U.S. restaurants are operating at less than 100 percent capacity in their dining rooms.

2020 221

2020 Mobile Ordering Hotels Food Safety 221