7 Shifts

AUGUST 21, 2024

With tableside ordering for your front-of-house staff and a kitchen display system for your back-of-house team, communication between FOH and BOH can be automatic and instantaneous. A new cook’s knowledge of your restaurant’s recipes is reinforced when he references the recipe book.

Communication 370

Communication Front of House Back of House Mobile Ordering 370

7 Shifts

MAY 11, 2020

Book a demo to learn more. You may even need to bring on more FOH staff to act as your delivery drivers if you’re offering direct. This could include taking their temperature and assessing them for different symptoms. Sanitization and cleaning ?? We're getting glimpses of what the 'new normal' for restaurants will look like.

BOH 368

BOH Food Safety FOH Equipment 368

7 Shifts

DECEMBER 18, 2023

Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. Management log books also cut down on confusion. When customer complaints or employee concerns come up, each manager can get up to speed just by reading the log book.

Management 397

Management Management Email Marketing Point of Sale 397

Sling

DECEMBER 6, 2019

For a restaurant to run smoothly and efficiently, you should divide activities into two parts: front of house (FOH)/back of house (BOH). What’s the difference between FOH and BOH, and how can controlling the two help your business improve? What Is Front Of House (FOH)? FOH variables you might not consider include: Decor.

Front of House 88

Front of House Back of House FOH BOH 88

Restaurant365

JUNE 9, 2021

You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Tracking key FOH metrics can help provide a path to healthy revenue levels. Optimizing your BOH and FOH metrics boosts the efficiency of your labor and food spending. So, what data should you be tracking around your FOH?

FOH 78

FOH BOH Front of House Customer Experience 78

7 Shifts

JULY 10, 2020

A seating capacity goal (such as 100% of the allowed seating capacity) or a reservation booking goal A revenue goal—such as a volume number or percentage compared to pre-COVID A follower goal on social media from gaining new interest in your restaurant A return visit goal for diners who return to your restaurant after the grand opening 2.

Events 351

Events Social Media Kitchen Safety Seating 351

7 Shifts

OCTOBER 1, 2024

For instance, using an online reservation system allows customers to book a table conveniently, saving your staff from having to appease disgruntled customers who were overlooked on the waitlist or turned away. This is especially important during peak hours when delays can be more noticeable and impact the dining experience.

Customer Experience 397

Customer Experience 2024 Online Ordering Customer Service 397

7 Shifts

MAY 31, 2021

For prep, cooks would restock their work stations and FOH staff might prep tables and utensils for the first dinner guests. Tools such as restaurant task management software and automated manager log books allow you to delegate tasks and record notes about the most important duties in the business. Use Restaurant Technology.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

AUGUST 20, 2024

Implement and promote online reservations Managing table bookings through an online reservation system allows you to predict wait times accurately, which can significantly enhance your table turnover rate. When customers book online, you can better manage guest' flow by reducing the empty tables between diners.

Online Ordering 221

Online Ordering Fine Dining Fast Casual Seating 221

7 Shifts

FEBRUARY 7, 2024

TouchBistro: Comprehensive POS and restaurant management system supporting FOH, BOH, and guest engagement. Examples of kitchen display systems Toast : Paired with the company’s POS, this accompanying KDS integrates your BOH and FOH seamlessly. Square: Widely used in small retail, Square offers a restaurant-specific POS as well.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

OCTOBER 2, 2019

Keep regular meetings and team-building activities on the books to foster a sense of team collaboration. Takeaway: Book time out of your day to go over the restaurant management resources available to you and familiarize yourself with the processes you need to know.

Management 285

Management Management Communication Back of House 285

7 Shifts

SEPTEMBER 26, 2022

For example - business classes or restaurant courses , experience with restaurant open book management , or practical business projects you've been assigned. Recommended Reading: Restaurant Lingo & Slang Guide for FOH and BOH. Practical Experience : This is where things get more technical. Making Your Food Service Resume Stand Out.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations.

Back of House 52

Back of House FOH BOH Front of House 52

7 Shifts

DECEMBER 18, 2023

Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. Management log books also cut down on confusion. When customer complaints or employee concerns come up, each manager can get up to speed just by reading the log book.

Management 195

Management Management Email Marketing Point of Sale 195

7 Shifts

MARCH 27, 2020

Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? Do you have takeout packaging in stock? Do you have accounts on online ordering sites like GrubHub and Uber Eats?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. For instance, were you responsible for restaurant employee scheduling or managing a log book ? Plus what kind of questions to ask the interviewer.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

7 Shifts

NOVEMBER 29, 2022

They practice open-book finance where anyone can review the numbers (aside from individual pay). Since Michigan allows tip sharing (excluding salaried managers), Miss Kim starts both FOH and BOH staff at the same wage. At Soigné Hospitality, the leaders aren't afraid to show vulnerability and admit when they don't know the answers.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Aaron Allen & Associates

MARCH 3, 2022

These automate book-keeping (keeping track of sales, accounts payable, accounts receivable, short and long-term debt, etc.), The best systems have the ability to display recipes one-click-away, monitor cooking times, and alert the FOH when the meal is ready. can help to optimize performance. Restaurant Accounting Software.

Management 120

Management Management Mobile Ordering Point of Sale 120

7 Shifts

JULY 29, 2020

Use 7shifts’ Manager Log Book to ensure that all restaurant recruiting managers understand and follow the new restaurant interviews process. FOH Care for customer wellbeing. Book a demo of 7shifts’ new Hiring feature, and start finding new team members today. Can maintain appropriate distance from customers.

Recruiting 293

Recruiting Kitchen Safety Employee Relations Food Safety 293

Apicbase

APRIL 1, 2025

Integration with Back-of-House Systems In fact, the majority of respondents say that FoH and BoH are at least partially connected. Book a demo But, you might be further along in your digital journey than you think. Want to see how it works?

Catering 52

Catering Front of House Allergens FOH 52

The Restaurant Coach University

JANUARY 30, 2017

The restaurant industry is notorious for the divide between the Front of the House (FOH) and the Back of the House (BOH). The average American reads around 17 books per year. The average corporate executive (CEO) reads 4-5 books per month! Check out these must-read restaurant management books. Tear down the walls.

Management 70

Management Management Front of House Back of House 70

Sling

AUGUST 9, 2023

June 2020 Front Of House (FOH) Vs. Back Of House (BOH): What’s The Difference? July 2020 How To Create An Effective Project Management Plan July 2020 Work-Life Balance in Our Crazy Busy World June 2020 Keeping Up the Communication June 2020 How Do Employee Benefits Work? | A Guide For Managers June 2020 How Do I Manage Millenials?

Article 78

Article 2023 2022 2021 78

Apicbase

MARCH 3, 2023

Some technologies integrate with the restaurant’s POS, allowing data to be easily shared between front-of-house (FoH) and back-of-house (BoH) systems. Additionally, all these losses make the books look just a little less rosy for investors. Small mistakes also cost money. Giving too large portions, for example.

Point of Sale 52

Point of Sale POS Management Management 52

Lavu

MARCH 11, 2020

Front-of-house (FOH) management. For many years, restaurants used the pen and paper method for taking reservations and booking. An important feature of this process is an intuitive table management system that allows restaurants to receive customer bookings from multiple channels. Back-of-house (BOH) management. Employee tips.

Management 78

Management Management Cash Management Mobile Ordering 78

Margin Edge

JULY 23, 2020

This is a structure with GM’s, FOH managers, Kitchen managers/chefs in mind. Obviously, this means it’s important to always close the books on the same number of days after the period. (And with that being said, we know this isn’t a one-size fits all approach that’s useful for any restaurant, just an idea.).

Cash Management 98

Cash Management FOH Fast Casual Hiring 98

Lavu

FEBRUARY 19, 2020

If you’re looking for a mentor in the industry or some inspiration, Danny Meyer—and his book—is for you. . Each destination is unique from the next, yet all share “Starr power:” theatrical décor, smooth FOH operations, and superb kitchens. . For popularizing casual dining and showing us the possibilities of lettuce. .

Fast Casual 78

Fast Casual Franchise Franchising Point of Sale 78

Xtra Chef

APRIL 29, 2020

Finding a single tool to streamline FOH, BOH, and Back Office processes can be extremely difficult. What’s your favorite quarantine hobby/show/book/etc.? As a former customer and current Product Specialist I can testify that this is actually a tool that works for the industry and not the other way around.

FOH 78

FOH BOH Book Training 78