7 Shifts

NOVEMBER 3, 2021

This means access to things like: Unauthorized access to POS data. This is why, according to research from Sift , 62% of American restaurant guests fear data breaches in restaurants, and are often hesitant to order directly from restaurants that don't make them feel as though their data is safe. Unauthorized access to guest data.

Audits 370

Audits POS Loyalty Program Information 370

Modern Restaurant Management

MARCH 10, 2021

From guest management software to kitchen display systems and even finding the right point of sale (POS), these are the digital tools that simplify life for staff and guests alike. In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff.

Management 189

Management Management BOH Front of House 189

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. Admin: Filling out employment paperwork and receiving access to tools like the employee timekeeping portal, employee email, POS, and security system.

FOH 307

FOH BOH Food Safety Customer Service 307

Lavu

JUNE 4, 2019

From placing orders to delivering the dishes and processing the bill, each step should be smooth and convenient. When it comes to meal ordering and preparation, kitchen display systems (KDS) are replacing the need for handwritten and verbally communicated tickets in restaurants. This helps reduce human error. Efficiency.

BOH 109

BOH FOH Front of House Back of House 109

7 Shifts

JANUARY 7, 2020

Use data from your POS to see which employee served the fewest tables, upsold the least, got the fewest tips, etc. Turn employee performance into a game in order to boost creativity, productivity, and motivation. For example, FOH staff can compete on revenue generated while BOH staff can compete on ticket speed.

Employee Relations 349

Employee Relations FOH BOH Certification 349

Apicbase

MARCH 3, 2023

POS integration is essential. Although the point-of-sale system (POS) remains the technological heart of restaurants, numerous technologies run behind the scenes these days. Some technologies integrate with the restaurant’s POS, allowing data to be easily shared between front-of-house (FoH) and back-of-house (BoH) systems.

Point of Sale 52

Point of Sale POS Management Management 52

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Update to Mobile POS System. The benefit of a mobile POS system is the freedom of mobility it gives your serving staff. Is it your staff?

FOH 78

FOH Mobile Ordering BOH Front of House 78

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. A restaurant can improve the BOH operations to increase efficiency and overall performance. A restaurant can improve the BOH operations to increase efficiency and overall performance.

Back of House 52

Back of House BOH Front of House FOH 52

7 Shifts

DECEMBER 16, 2020

Outdoor dining One way they evolved their operations was by taking advantage of San Francisco’s new shared spaces program to extend their dining outdoors in order to keep revenue up. Zack himself took up the role of delivery driver and spent his evenings driving food orders across the city.

FOH 284

FOH Back of House Front of House Point of Sale 284

Modern Restaurant Management

MARCH 25, 2021

From guest management software to kitchen display systems and even finding the right point of sale (POS), these are the digital tools that simplify life for staff and guests alike. In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff.

Management 88

Management Management BOH Front of House 88

Food Business

FEBRUARY 8, 2018

A train smoothly moving down the tracks is synonymous with systems to support your restaurant: POS, Accounting and BOH management software are solid technologies that improve your restaurant, cafe or bar. POS SYSTEM: Your point of sales system serves your business every day. If you have a POS do you know the system completely?

BOH 100

BOH POS Brewery Point of Sale 100

Apicbase

MAY 8, 2024

Purchasing and order management: The software digitises purchasing and ordering. You can set alerts and order to PAR. Its top competitor is Apicbase, an end-to-end F&B management platform that integrates with POS systems, suppliers, and BI and offers robust API endpoints to create a streamlined tech ecosystem.

Inventory 52

Inventory Food Supply Kitchen Safety Back of House 52

Lavu

FEBRUARY 10, 2020

If servers are too intimidated to talk to the chef, then order changes don’t happen, questions aren’t asked, high tensions fracture fragile working relationships, and the team suffers from poor communication. Customers love to hear about the food they’re ordering , and your FOH team can use every detail to sell, sell, sell. .

FOH 80

FOH BOH Employee Relations Communication 80

Apicbase

APRIL 18, 2024

For example: Reports on the time taken to produce an order, speed of delivery, food cost percentage, inventory variance , and food waste give you insights into the efficiency of your operations. POS systems can tell the total sales, staff hours, and most popular dishes. The restaurant reports help to monitor progress.

Operations 52

Operations Inventory Waste Food Order 52

The Restaurant Times

SEPTEMBER 16, 2021

The POS systems become the anchor for many of these transformations. The need to facilitate multiple payment options, inventory tracking, automated analysis, quick service, centralised recipe and menu management, and customer relationship management (CRM) is boosting the demand for restaurant point-of-sale (POS) software over this period.

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

7 Shifts

NOVEMBER 16, 2021

Tip Pooling by FOH & BOH. Sharing tips with kitchen employees is an effective way to bridge the wage gap between FOH and BOH workers. Additionally, in order to take advantage of this new option, restaurants must pay employees the full minimum wage themselves, rather than benefiting from any tip credit.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Rocket Fuel

DECEMBER 9, 2022

Most often measured by fast food—or QSR (Quick Service Restaurant)—restaurants with drive-thrus to measure the time it takes from ordering to receiving their food. Train, train, and train again on POS (Point of Sales) Train for speed and accuracy on the POS and remember: There’s no such thing as “too much training”.

2024 52

2024 Point of Sale Customer Service Seasonal Menu 52

Rocket Fuel

DECEMBER 9, 2022

Most often measured by fast food—or QSR (Quick Service Restaurant)—restaurants with drive-thrus to measure the time it takes from ordering to receiving their food. Train, train, and train again on POS (Point of Sales). Train for speed and accuracy on the POS and remember: There’s no such thing as “too much training”.

2023 52

2023 Point of Sale Customer Service Seasonal Menu 52

Sling

MAY 9, 2023

On the digital side of things, RO security may involve installing firewalls and password protection on POS stations and other computers to prevent unauthorized individuals from gaining access to proprietary data. Doing so can help improve the efficiency and effectiveness of both your back-of-house ( BOH ) and front-of-house (FOH) teams.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

The Restaurant Times

MARCH 6, 2023

This data should be easily accessible from your restaurant’s point-of-sale (POS) system. However, most QSRs increasingly use online orders and delivery as a source of income, which comes at an additional cost. Servers use suggestive selling to encourage guests to order menu items they hadn’t considered to increase their overall sales.

Food Truck 52

Food Truck Point of Sale Employee Relations Equipment 52

7 Shifts

DECEMBER 18, 2023

It also gets rid of those frustrating sticky notes all over your POS. Kiosk ordering Your busy customers don’t always have time to wait in line. Kiosk ordering tools speed up the ordering process, making it easier to keep up during a mealtime rush. They receive a number, and the order is sent directly to the kitchen.

Management 397

Management Management Email Marketing Point of Sale 397

7 Shifts

OCTOBER 2, 2019

If you’re new to the restaurant, let the staff help you get familiarized with the POS, the opening and closing procedures, or the restocking routine. The servers are running back and forth with orders to relay or food to serve. Everyone is shouting orders and requests. It looks like chaos.

Management 285

Management Management Communication Back of House 285

Restaurant365

JUNE 22, 2021

Controlling your restaurant food cost depends on multiple factors, such as understanding actual versus theoretical food costs (AvT), first-in/first-out (FIFO) storage, ordering at the right levels, and reducing waste, errors, over portioning, and theft. Evaluate your systems: are your servers trained to repeat orders back to guests?

Compost 88

Compost Food Waste Front of House 88

Rocket Fuel

MAY 1, 2023

This is likely due to upselling within first and third-party delivery apps and mark-ups intended to offset third-party delivery fees. Kiosk channel share rose 141% YoY: Kiosk sales hit an all-time high, reflecting consumer changes and a preference for a contact-free ordering experience.

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

Lavu

NOVEMBER 8, 2019

If you have a restaurant POS , you already have a healthy support system that you should be utilizing. There are new software solutions designed to help restaurants specifically, and if they integrate with your POS, you’ll be able to analyze your accounts better than ever before. 5 Concepts of Restaurant Accounting.

Management 85

Management Management Food Truck Cash Management 85

The Restaurant Times

NOVEMBER 19, 2021

Technology can assist in the automation of the food ordering processes. Instead of shouting orders to each other or using printed tokens, restaurants can deploy technology that allows servers to enter orders via a handheld tablet at the guest’s table. Streamlined FOH And BOH Operations . Efficient Food Delivery .

Fast Casual 52

Fast Casual Customer Experience Customer Service Food Truck 52

7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. A wide-ranging industry report from Toast included a section on restaurant technology trends, noting that 82% of restaurants were using a POS, followed by 56% using payroll software. Owned by Doordash.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Touch Bistro

AUGUST 4, 2021

If you’re a chef trying to communicate with fellow back of house (BOH) team members but are using culinary terms you’ve made up, you’re creating a recipe for disaster. Back of house (BOH): The back of the restaurant, where the kitchen, offices, and storage are located. Using a shared vocabulary helps maximize kitchen efficiency.

BOH 52

BOH Front of House Back of House Point of Sale 52

The Restaurant Times

DECEMBER 26, 2020

Use a robust POS system that comes with integrated inventory management and anti-theft features that keep a complete check on all business transactions and inventory transactions. Monitor the time taken to accept, prepare, and serve menu items with the Kitchen Display System and POS reports. How To Avoid. How To Avoid. Complex Menu.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

Restaurant365

JULY 8, 2021

For instance, the increase in customer expectations for convenience or the rise of online ordering for takeout or delivery already existed before the pandemic. Ordering meals online and taking advantage of online food delivery was perceived as safer for many guests during social distancing restrictions.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

7 Shifts

MAY 11, 2020

If you have a goal reopen date in mind, work back from that to develop when each task needs to be complete in order to hit that goal. Get ahead of your reopen by ordering the right supplies now—especially considering demand is at an all-time high. Social distancing and protective equipment ?? Suppliers: ??

BOH 368

BOH FOH Food Safety Equipment 368

7 Shifts

DECEMBER 18, 2023

It also gets rid of those frustrating sticky notes all over your POS. Kiosk ordering Your busy customers don’t always have time to wait in line. Kiosk ordering tools speed up the ordering process, making it easier to keep up during a mealtime rush. They receive a number, and the order is sent directly to the kitchen.

Management 195

Management Management Email Marketing Point of Sale 195

Apicbase

SEPTEMBER 16, 2022

Today, restaurant operators and F&B managers like you have access to many reports, primarily thanks to advanced POS systems. Why combining FoH and BoH data makes analytics more powerful Final thoughts. Some POS-side examples include sales, payment, and footfall reports. Here’s what we’ll cover: What is restaurant reporting?

POS 52

POS Operations Back of House FOH 52

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. Purchasing & Ordering. Nestled under the umbrella of restaurant financing are the practices of purchasing and ordering. Operations Management.

Operations 363

Operations Inventory Hiring Customer Service 363

ChefMod

MARCH 28, 2021

A restaurant’s order history is a “treasure island”. Chefs ordering by phone, text, or email, provides no opportunity for review and offers no ability to confirm pricing errors or to integrate with other vital business systems such as POS, food costing systems, or accounting.

Ordering 52

Ordering BOH Food Supply Food Order 52

Apicbase

APRIL 5, 2024

By integrating software and hardware like POS systems and kitchen printers with back-of-house systems like accounting and inventory management software, restaurants can achieve greater efficiency, accuracy, and scalability. Back of house (BOH) operations are complex and have many moving parts.

Back of House 52

Back of House Front of House BOH Point of Sale 52

Apicbase

APRIL 11, 2024

Having the best POS system and a constant flow of customers might seem like a sure path to success, but without proper back-of-house management, your restaurants have little chance of making real money. The restaurant back office, or back of house (BOH), is the non-customer-facing side of the restaurant business.

Operations 52

Operations Back of House Allergens Front of House 52