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18 Restaurant Manager Interview Questions to Assess Leadership and Operational Skills

7 Shifts

How do you maintain smooth communication between FOH and BOH staff? When wait times are longer than expected, a manager who can keep customers informed and satisfied maintains a positive dining experience. The restaurant manager should also be able to inform the team about the issue immediately.

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Boosting Guest Satisfaction Through Faster Staff Responses

Modern Restaurant Management

A well-informed team can anticipate issues before they affect the guest. When FOH and BOH teams are in sync, turnover flows naturally without making guests feel rushed. Strengthening that coordination doesn’t take an overhaul, but rather focused shifts in how teams share information and respond in the moment.

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Restaurant Staff Training 101

7 Shifts

Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use. A well-informed team improves service, enhances the dining experience, and reduces errors in the kitchen. Use short surveys or informal one-on-one discussions to gather insights.

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The future of restaurant operations: How data analytics are revolutionizing the industry

Rocket Fuel

From information in delivery service provider portals such as DoorDash, Uber Eats and Grubhub to BOH operations and store sales figures tracked via POS systems, the data generated by everyday business operations is highly valuable but complex. For restaurants, that means harvesting information from internal and external sources.

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How exception-based reporting can help restaurants

Rocket Fuel

In any industry, information is power. Invest in ongoing training to ensure BOH and POS transaction inputs are correct and that mistakes, such as using the wrong type of void or comp, arent accidentally skewing your transaction data. But simply gathering data points isnt enough. Adjust regularly.

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5 Reasons Why Your Kitchen Needs a ‘Smart’ Upgrade Now

Qu

Armed with the right information at your fingertips, you can dynamically adjust ready times, turning a static promise into a responsive solution that adapts to real-time conditions. This cohesive view not only helps staff manage their responsibilities more efficiently but also alleviates the stress of juggling multiple information sources.

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Menu Updates: Signs It’s Time to Refresh Your Restaurant’s Offerings

ChowNow

If you’re consistently seeing: Long ticket times Inconsistent plates Customer complaints Stressed-out cooks It isn’t necessarily a staffing issue; it could be a sign that the menu payload is too much for your BOH team to handle. Every additional item, modifier, or cooking method makes it more challenging to execute.

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