7 Shifts

NOVEMBER 29, 2022

You have to hire happy people that want to be there,” said Kelly Phillips. Take care of your BOH. Destination Unknown Restaurants makes an effort to pay the BOH as much as they can, and they're in the process of figuring out how to get the entirety of their team on salary. Honestly, that's more of a point of pride for them.It

BOH 195

BOH Restaurant Law Back of House Front of House 195

Modern Restaurant Management

JUNE 15, 2020

There are several considerations that owners and managers must take when establishing new cleaning procedures, including: Frequency – Enhanced cleaning and disinfection, in both front-of-house (FOH) and back-of-house (BOH) areas, will reduce the spread of potentially harmful germs throughout the restaurant. Serving up Cleanliness.

FOH 177

FOH BOH Food Safety Front of House 177

Cheetah

DECEMBER 20, 2021

Some utilize commissary kitchens serving numerous restaurants, while others bring mobile trailers or container kitchens to parking lots. At CloudKitchens, restaurant brands are responsible for hiring and training their own BOH staff. Windowless basements, warehouses and trailers in hungry residential areas are perfect for this.

Front of House 148

Front of House Food Supply Back of House Fine Dining 148

7 Shifts

MAY 1, 2023

As part of our Serving What's Next webinar series, four restaurant managers shared their approach to hiring, training, and retaining. She knows while it takes time to hire the right people, it ultimately leads to less turnover. Anytime we have to rush hire, we're setting everybody up for failure," says Piper.

Hiring 195

Hiring Training Management Management 195

Restaurant365

DECEMBER 1, 2021

In Ponderay, guests enjoy home-style comfort food, made with high-quality ingredients served in generous portions, a full bar featuring specialty drinks and 16 beers on tap in a convivial atmosphere surrounded by twenty 4K televisions for great game viewing. Mr. Foust explained the hiring challenge that is nearly universal for restaurateurs.

Hiring 78

Hiring Demo Communication Back of House 78

Lavu

MARCH 13, 2020

The benefit of a mobile POS system is the freedom of mobility it gives your serving staff. Streamline BOH and FOH Communications. Meanwhile, the BOH is tasked with responding to orders. If the FOH and BOH are working hand in hand, why should their communications be limited? Update to Mobile POS System.

FOH 78

FOH Mobile Ordering BOH Front of House 78

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. Why should we hire you?

Customer Experience 398

Customer Experience Website Management Hiring Back of House 398

Restaurant365

FEBRUARY 4, 2021

Customers Served or Sales Per Labor Hour and Day Part. Tracking your sales per labor hour (SPLH) maps your labor hours alongside the sales or customers served for every hour. This may cover everything from streamlining your menu so your BOH can be more efficient to changing the service well so servers can take care of tables faster.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

Restaurant365

APRIL 19, 2022

Customers Served Per Labor Hour. In addition to SPLH, tracking customers served per labor hour is also a useful number to track. Calculate the average sales per server by dividing total sales for an individual server by the total number of guests served by that same individual. Labor Productivity Analysis by Week.

Point of Sale 78

Point of Sale FOH Front of House Back of House 78

The Restaurant Times

NOVEMBER 4, 2021

With open configuration, all or part of the Back of House (BOH) is exposed to your visitors or customers. Hiring good restaurant staff matters but so does retaining them. Heat lamps should be installed in the serving area to keep the food warm. ii) Open Configuration . Sanitation And Safety . Source: iStock. Walk-in storage .

Design 98

Design Kitchen Safety Back of House Food Safety 98

Sling

MAY 9, 2023

If you leave it up to word-of-mouth, your new hires may miss out on essential practices, systems, and etiquette that are essential for your business. As a general concept, these health and safety standards dictate the appropriate ways to store, prepare, and serve the food your customers order.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

The Restaurant Times

NOVEMBER 19, 2021

Streamlined FOH And BOH Operations . When it comes to hiring your staff, it is quite simple but keeping good employees is the difficult part. The costs of hiring, training, and retaining their replacements are astronomically high. Here is how automation can solve the restaurant staff shortage problem. .

Fast Casual 52

Fast Casual Customer Experience Customer Service Food Truck 52

The Restaurant Times

DECEMBER 26, 2020

Monitor the time taken to accept, prepare, and serve menu items with the Kitchen Display System and POS reports. Hiring the wrong people is harmful to your restaurant’s reputation. It is always better to go for a short and simple menu and excel at what you serve. Poor Staff Management. How To Avoid. How To Avoid.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

The Restaurant Times

NOVEMBER 24, 2020

Good restaurant staff training is one of the best ways to maintain coordination and efficiency in FOH and BOH operations. For example, the frontline staff should be trained to tackle critical customer-facing situations while the culinary staff should be prepared to work under pressure and still serve quality dishes.

Training 52

Training Management Management Tip Distribution 52

Lavu

JANUARY 21, 2020

Preparing good meals and serving customers is always an exciting part of running a restaurant. Hire a Professional Specializing in Restaurant Accounting. For an effective accounting process, you need to hire the right accountant for your restaurant business. The role of the accountant in a restaurant cannot be over-emphasized.

Point of Sale 78

Point of Sale Inventory Restaurant Law Front of House 78

Apicbase

JULY 1, 2022

That’s where the meals are finished, plated, and served to the customer (or prepped for delivery). Instead, you only need to hire and train skilled chefs for your central production kitchen. First, identify the right location for your commissary kitchen, depending on the restaurants or units you want it to serve.

Operations 52

Operations Back of House Front of House Food Supply 52

7 Shifts

NOVEMBER 3, 2022

When my friend was 22, she served at a steakhouse that mandated short dresses and heels. I have been serving plant based charcuterie since 2008.Broccoli At her first job as a server, she tried to show a new hire how to make a side salad. The QSR franchise started in Seattle and serves up Asian-inspired bowls and appetizers.

Leadership 195

Leadership FOH BOH Website Management 195

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. Recruiting, hiring, onboarding, scheduling, engaging, paying, and losing employees all surface up into restaurant HR management. Human Resources Management.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

MAY 11, 2020

The best restaurants will not only have to serve the best food, but be the most sanitary." — Jordan Boesch, CEO 3. If you’re relying more heavily on takeout & delivery, and those channels stay strong even after reopen, then you’ll need more BOH staff to keep up with order demand.

BOH 368

BOH FOH Food Safety Equipment 368

Modern Restaurant Management

FEBRUARY 15, 2022

For example, it is not uncommon for cashiers to also serve as expediters, manage drive-through guests, and fulfill drink and food orders. Difficulty in attracting and hiring employees is certainly at the crux of the labor shortage crisis. The labor crisis has not been limited to just FOH or BOH operations staff.

Technology 224

Technology Loyalty Program Fast Casual Email Marketing 224

7 Shifts

FEBRUARY 7, 2024

Square : Online ordering for pickup, curbside, local delivery, or self-serve ordering; ideal for restaurants already using Square. TouchBistro: Comprehensive POS and restaurant management system supporting FOH, BOH, and guest engagement. Supports multiple menus (ghost kitchens and virtual brands) and group ordering. Owned by Doordash.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

SEPTEMBER 26, 2022

Not only does efficient service make guests happy, it also increases a restaurant's table turnover time - meaning the restaurant can serve even more guests every shift. Recommended Reading: Restaurant Lingo & Slang Guide for FOH and BOH. The trick to mastering this time management skill is to be quick without being pushy.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Restaurant365

MAY 3, 2022

Driven by the hiring crisis, many restaurant groups are trying to woo employees with higher wages and benefits for hourly employees – both mostly unheard of prior to the pandemic. This creates an even greater challenge for employee hiring and retention because restaurants are no longer simply competing with other restaurants for staff.

FOH 78

FOH BOH Employee Relations Tip Distribution 78

Gourmet Marketing

SEPTEMBER 22, 2021

You have to hire qualified candidates while keeping the lid on salaries in an economy where minimum wages are rising, people need benefits, and the turnover rate for restaurant employees is at an all-time high. Hiring new workers involves investing time in training new people and getting them competent. Hiring Options.

Hiring 52

Hiring Website Management Advertising Social Media 52

Apicbase

JANUARY 13, 2023

A large percentage of these investments are driven by food service industry startups that help businesses streamline BoH operations to reduce food waste. From kitchen displays and online ordering systems to full-fledged BoH management software integrations, operators have invested heavily in curbing labour shortages and cutting costs.

2023 52

2023 Operations Management Management 52

Sling

SEPTEMBER 6, 2021

A well-designed restaurant website is the cornerstone of this online presence and can serve to both attract new customers and build loyalty in existing customers. If need be, hire a professional photographer or purchase high-res photos online to give your website the extra kick it needs. 1) Hire A Restaurant Website Manager.

Website Management 78

Website Management Loyalty Program Online Ordering Mobile Ordering 78

Touch Bistro

APRIL 7, 2021

Not only is it more expensive to hire new staff than to retain existing employees, but high turnover can also impact day-to-day workplace performance. Perhaps the most obvious impact of a high restaurant turnover rate is the cost of hiring new employees. Redefine your hiring strategy. It’s Expensive.

Employee Relations 52

Employee Relations Hiring Seasonal Menu POS 52

Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. For this reason, a lot of restaurants are going to start hiring delivery staff, even if they never did before.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

APRIL 2, 2020

The Foundation will administer the grants, offered on a first-come, first-served basis. If an establishment needs additional staff to operate efficiently, they’re able to hire help via Qwick. Qwick serves as a tool for connecting businesses across the nation to thousands of food and beverage Professionals.

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Apicbase

JUNE 16, 2023

To calculate labour cost percentage: Labour Cost Percentage = Labour Cost / Sales Pro Tip: To identify what’s affecting your labour costs, divide the staff by FOH (front of house) and BOH (back of house). For example, if you’re a fast-food restaurant serving hundreds of meals a day, you might choose meals served as your cost driver.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Lavu

JANUARY 21, 2020

While it may be exciting to own a restaurant and serve your customers, some vital tasks like doing accounts may be quite challenging. Both your front of the house (FOH) and back of the house (BOH) transactions are recorded simultaneously. The restaurant industry is one of the most fast-paced, with endless to-do lists.

Audits 78

Audits Back of House Point of Sale Front of House 78

Apicbase

APRIL 20, 2022

If one of your franchise locations or host kitchens isn’t serving food that is up to standard or isn’t creating the experience your brand is known for, you risk losing clientele and destroying your reputation. In addition, it will ensure BOH and FOH efficiency (and consistency) for years to come. The solution.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

Lavu

MARCH 11, 2020

Back-of-house (BOH) management. It ensures the tables are ready for the diners and they are served within the shortest time. Some restaurants struggle with the issue of long waitlists where guests show up and wait for hours before getting served. Front-of-house (FOH) management. Employee scheduling. Employee tips.

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

DECEMBER 31, 2019

To increase customer satisfaction, the restaurant model will have to shift to serve customers wanting a basic recipe with new customizable add-ons. The ongoing labor shortage is leaving employers struggling to hire and maintain employees while also being pressured to increase wages. Enter dark kitchens.

2020 136

2020 Kitchen Safety Consumer Goods Point of Sale 136