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How do you prepare your team for special events or holiday rushes? Can you give an example of how you’ve managed a large event or special occasion at a restaurant? How do you maintain smooth communication between FOH and BOH staff? How do you ensure compliance with food safety and hygiene regulations?
There are many working parts between the kitchen and server, and everything needs to be working seamlessly to ensure customer satisfaction. A charity event. For example, At Andolini's in Tulsa, OK, owner Mike Bausch hosts an annual “Andomania” event. BOH help them sweep and mop. Health & safety policy changes.
” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. The sleeping giant is virtual kitchens. Elo’s Sonal Apte, vice president of retail and hospitality.
Operations: An all-encompassing word for everything else involved in managing a restaurant, such as maintaining the atmosphere and ensuring employees follow health and safety standards. Because many issues in the kitchen arise from poor communication, create systems that encourage it. Employees have different scheduling needs.
Down in Nashville, Mary Pillow Thompson, the founder of the local restaurant hiring platform Foh&boh, has seen a similar movement. Things began to turn around after May 11, when Missouri restaurants were allowed to reopen their dining rooms under new safety regulations; on a recent Saturday, Fox and Pearl did 70 covers.
With innovations outside of BOHkitchen operations, new kiosk-style robotics are popping up everywhere, is tech able to preserve quality and experience? In a time of heightened awareness on safety, kiosk-style operations create new standards on sanitation. ” Please reach out to our virtual events team to create your own today!
While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. Here are a few sample back-of-house job descriptions you can use to jumpstart your own job descriptions to help attract top notch BOH staff.
Many restaurant owners had believed they would be covered in the event of something like the pandemic, and found themselves without a safety net. Overall, the pandemic highlighted the vulnerabilities, margin issues, and lack of safety net to restaurants in a way the industry is still recovering from. – Pooja S.
However, while you can adjust your food cost, optimizing your food cost isn’t a one-time event. Training your store-level managers and your kitchen staff about food waste reduction is critical to improving overall Cost of Goods Sold (CoGS). 12 tips to keep your kitchen staff focused on food waste reduction.
Although SBA does not provide the funds itself, it provides a safety-net for lenders that allows them to approve restaurant business leans applications. The productivity and quality of a restaurant’s service has to do with the kitchen equipment. Buy or replace back of house (BOH) and front of house (FOH) equipment.
An integrated restaurant management system is a collection of applications designed to streamline food service operations—specifically restaurants, nightclubs, confectioneries, cafes, cloud kitchens, food carts, and delivery companies. It combines the positive features of traditional POS (Point-of-Sale) systems with the following tools: .
But without a proper employee handbook and the fixed sequence of activities and events that characterize a formal restaurant onboarding procedure, you reduce your chances of getting your new hires off on the right foot. Both front-of-house (FOH) and back-of-house (BOH) staff will benefit from having first-hand experience with your menu.
Kitchen management software comes in all shapes and sizes. But with so many kitchen management systems vying for your attention, you need to narrow down the options. The kitchen management software is the GPS-system ensuring swift and accurate calculations So, make sure the system you choose has a badass module to handle those recipes.
Cleanliness and safety are top priorities in the food service and hospitality industry. Cutting-edge solutions such as PathSpot SafetySuite are essential for upholding cleanliness and safety standards. They ensure consistency, safety, and compliance with health regulations.
Create a dedicated franchise program page on your website, include it in your social media strategy, and attend relevant tradeshows and networking events. Selecting the right tech will ensure BOH and FOH efficiency for years to come, but it will also help your business scale faster and more efficiently. Organic marketing is priceless!
Chris Boyles, VP of Food Safety for Steritech. Ghost kitchens allow you to order from multiple brand menus at a single location. From a food safety perspective, far UVC light is a growing area where the light destroys germs, but doesn't harm humans. At the same time, they have the same safety concerns others do.
We’ll quickly see the emergence of Restaurants 2.0 – a new generation of restaurateurs who snatch up available real estate for ghost kitchens, virtual brands or new dine-in experiences that have a heavy reliance on digital interactions and business models that enjoy lower overhead. Jockey Hollow Bar + Kitchen's Chris Cannon.
They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.). Chick-fil-A.
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