Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Is it fair towards customers? Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. This could lose you loyal customers. Know Your Product Costs.

Customer Experience 148

Customer Experience Front of House Fine Dining Customer Service 148

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Is it fair towards customers? Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. This could lose you loyal customers. Know Your Product Costs.

Customer Experience 148

Customer Experience Front of House Fine Dining Customer Service 148

Apicbase

MARCH 28, 2024

The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. Additionally, the BOH handles food safety and restaurant administration. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. Cost control.

Back of House 52

Back of House BOH FOH Front of House 52

The Restaurant Times

MARCH 14, 2022

As such, the ability to manage conflict is also an essential requirement for a restaurant manager to ensure that staff members cooperate with each other and create the best possible customer experience. . Typically, a restaurant’s operation can be categorized into two parts – front-of-house (FOH) and back-of-house (BOH).

Management 52

Management Management FOH BOH 52

The Restaurant Times

DECEMBER 26, 2020

While a poor location does not generate enough customer footfall, prime locations come at a high price. Take reviews and references from multiple sources and analyze the market to understand the spending habits of people frequenting the target location. Poor Customer Experience. How To Avoid. How To Avoid. How To Avoid.

Operations 52

Operations Seasonal Menu Loyalty Program Employee Relations 52

Rocket Fuel

MAY 1, 2023

This is likely due to upselling within first and third-party delivery apps and mark-ups intended to offset third-party delivery fees. Kiosk channel share rose 141% YoY: Kiosk sales hit an all-time high, reflecting consumer changes and a preference for a contact-free ordering experience.

Operations 52

Operations Guest Recovery Mobile Ordering 2022 52

Restaurant365

DECEMBER 1, 2021

The owners, Chad and Meggie Foust, created Sweet Lou’s so that the entire family can enjoy the dining experience. Using a template and adding in custom content about company values and culture, Mr. Foust reported that the new page “is so much more professional.” ” Challenge.

Hiring 78

Hiring Demo Communication Back of House 78

Restaurant365

MARCH 12, 2021

The owners, Chad and Meggie Foust, created Sweet Lou’s so that the entire family can enjoy the dining experience. Using a template and adding in custom content about company values and culture, Mr. Foust reported that the new page “is so much more professional.” ” Challenge.

Hiring 78

Hiring Demo Communication Back of House 78

Apicbase

APRIL 11, 2024

Having the best POS system and a constant flow of customers might seem like a sure path to success, but without proper back-of-house management, your restaurants have little chance of making real money. The restaurant back office, or back of house (BOH), is the non-customer-facing side of the restaurant business.

Operations 52

Operations Back of House Front of House Allergens 52

Touch Bistro

MARCH 25, 2021

A thoughtful, organized onboarding experience can increase revenue, boost employee engagement, and reduce your restaurant turnover rate. Start with the one we’ve created below, then customize it to meet the needs of your business. Why reinvent the wheel every time a new hire joins your team when you can formalize the process?

Hiring 52

Hiring Employee Relations FOH BOH 52

Touch Bistro

APRIL 7, 2021

It Impacts The Customer Experience. Related to the issue of a poor workplace culture is the impact on the customer experience. When turnover is high, it means you may often be short on staff – specifically experienced staff who know your restaurant and customers well. Redefine your hiring strategy.

Employee Relations 52

Employee Relations Hiring Seasonal Menu POS 52

Lavu

MARCH 11, 2020

At the center of this technology lies a POS system in which a transaction between a merchant and a customer takes place. If you want your POS system to benefit management, employees, and customers, you should have a restaurant POS system that streamlines the process for all three groups. Back-of-house (BOH) management.

Management 78

Management Management Cash Management Mobile Ordering 78

Apicbase

MARCH 3, 2023

Some technologies integrate with the restaurant’s POS, allowing data to be easily shared between front-of-house (FoH) and back-of-house (BoH) systems. POS (Point of Sale) integration refers to integrating a restaurant’s point of sale system with other software and technologies used in the restaurant’s operations.

Point of Sale 52

Point of Sale POS Management Management 52

Apicbase

JUNE 16, 2023

From customer satisfaction to profitability, there are countless metrics that restaurant owners and managers should track to gain a better understanding of their operations. You can collect this data through various channels, including point-of-sale (POS) systems, accounting software, customer feedback surveys, and social media reviews.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Apicbase

OCTOBER 14, 2022

For example, restaurant management platforms can significantly reduce human effort by automating BOH and FOH flows, thereby helping you to keep the labour cost in check. Your average ticket size is the average amount of money customers spend in your restaurant – across all your offline and online sales channels. Average ticket size.

Franchising 52

Franchising Franchise Online Ordering Loyalty Program 52

Sling

AUGUST 9, 2023

June 2020 Front Of House (FOH) Vs. Back Of House (BOH): What’s The Difference? July 2020 How To Create An Effective Project Management Plan July 2020 Work-Life Balance in Our Crazy Busy World June 2020 Keeping Up the Communication June 2020 How Do Employee Benefits Work? | A Guide For Managers June 2020 How Do I Manage Millenials?

Article 78

Article 2023 2022 2021 78

Apicbase

JULY 1, 2022

It enables restaurant businesses to grow faster, meet customer demand and develop additional revenue streams (or replace streams that are slowing down). That’s where the meals are finished, plated, and served to the customer (or prepped for delivery). Restaurant teams and franchisees can focus more on the guest experience.

Operations 52

Operations Back of House Front of House Food Supply 52

Touch Bistro

JULY 18, 2021

It can also slow down your restaurant’s service and prevent you from delivering the type of customer experience you’re known for. Students are looking to gain more knowledge and experience in their chosen field. Map out how long each kitchen process takes and where you experience the most bottlenecks. Free in-house meals.

Back of House 52

Back of House 2021 Front of House Cash Management 52

SpotOn

SEPTEMBER 4, 2024

This refers to how many guests are in a party or table size (how many guests can sit at a table). It can also refer to what the server needs from a particular station. " Back-of-house The back-of-house, or BOH, refers to kitchen and all the restaurant operations guests cannot see. 2-top, 4-top, 8-top.

Front of House 52

Front of House Back of House Reference Fast Casual 52

Modern Restaurant Management

APRIL 1, 2025

. “While current economic conditions have a clear effect on dining habits, consumers are demonstrating remarkable adaptability, strategically allocating their spending based on what matters most to them – be it exceptional experiences, convenient access or maximizing value.”

Pricing 251

Pricing Technology 2025 Point of Sale 251