Modern Restaurant Management

MARCH 1, 2022

Even with this good news for restaurant operators, many challenges still remain – particularly around staffing in both the front and back of the house. From recruiting to retention, if the employee experience is positive and fulfilling, loyalty is fostered, and staff is more likely to stay put.

Front of House 229

Front of House Loyalty Program Back of House Training 229

7 Shifts

MAY 31, 2021

On the other hand, skimping on ingredients increases the likelihood that a guest won't come back – and may even tell others not to do the same. Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. Table of Contents.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

FEBRUARY 18, 2020

However, when stress so deeply affects employees that it leads to sleep-disturbing nightmares, it can take a toll on workplace satisfaction and engagement. The kitchen is backed up so your customers have to wait a long time for food and take it out on you. What’s behind these sleep-disturbing dreams? What is a waitmare?

Employee Relations 396

Employee Relations FOH Back of House Front of House 396

Embrace the Suck

MARCH 22, 2019

You’re going to need to have an open mind and a commitment to taking action to see these ideas through. This is good news for the restaurant that is willing to make recruiting a priority. While others sit back and accept the labor market as being a challenge, innovative restaurants see this as a time to stand out.

Recruiting 249

Recruiting Social Media Back of House Hiring 249

Embrace the Suck

APRIL 18, 2022

There are also some that thrive (15%) and the elite few that drive their market (5%)… these top two categories came out of the pandemic stronger because they focused on the right things. I don’t know about you…but I’ll take that 20% profit restaurant model every time! They focus on the wrong things.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Modern Restaurant Management

APRIL 13, 2022

At the end of 2021, four out of five restaurants reported facing a staffing shortage due to reduced operating hours and dining capacity. To set your business apart when it comes to recruiting and retaining staff, look to payroll and benefits technology. Retaining and Attracting Employees.

POS 203

POS Food Supply Mobile Ordering Point of Sale 203

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Streamline the front of house. Run a smooth back of house. Streamline the front of house.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

NOVEMBER 2, 2022

The holiday rush is here, and as the world goes from pandemic to endemic, customers are dining out more. To master the process, consider these tips to recruit and retain long-term employees. One House, Different Skills : Shift work is a team sport, and it goes without saying that the front of house and back of house are symbiotic.

Hiring 143

Hiring Front of House Back of House Employee Relations 143

Modern Restaurant Management

MARCH 2, 2020

Dark kitchens streamline the culinary process by creating more space for back-of-house equipment, eliminates distractions and creates a substantially higher food meal output, including 24-hour food preparation. The revolution of delivery services is making a substantial impact on the restaurant industry.

Supplies 211

Supplies Delivery Food Supply Back of House 211

Modern Restaurant Management

OCTOBER 5, 2021

Particularly impacted by the staffing shortage, restaurants are struggling to beat the labor crisis, with staffing shortages felt in both back-of-house and front-of-house staff. Although employment numbers are on the upswing, employment at eating and drinking establishments was still 1.5 Bureau of Labor statistics.

Technology 221

Technology Tip Distribution Front of House Loyalty Program 221

7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

FEBRUARY 15, 2022

With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams. Across the United States, businesses are suffering from unprecedented staffing shortages in the aftermath of COVID. Enter digital tableside ordering.

Technology 224

Technology Loyalty Program Fast Casual Email Marketing 224

Modern Restaurant Management

APRIL 29, 2021

Restaurants are switching out dinnerware for full paper and plastic to eliminate the need for a dishwasher (it’s one position but it’s one of the toughest to fill). Fast casual will continue to push out full-service brands because they can assemble food in front of you and get food to the customer more quickly.

Fast Casual 219

Fast Casual Hiring Front of House Online Ordering 219

Modern Restaurant Management

JUNE 21, 2021

Yet, nine in ten operators predict issues with recruitment at a time which is essential for our industry's recovery. Mobile order and pay takes care of a lot of the admin side of a shift. From taking orders at tables, processing payments or taking telephone orders for takeaway. Reduce Wait Times.

Mobile Ordering 157

Mobile Ordering Ordering Front of House Guest Recovery 157

EATER

MARCH 22, 2024

The rooftop pool at Soho House New York. Photo: Soho House The hospitality brand is growing its restaurant empire — and you’re allowed in Earlier this month, Soho House’s newest members-only club opened in Portland, Oregon. The pair’s first date apparently happened at the Soho House London location.) It is one-of-a-kind.

Back of House 91

Back of House Social Media 2017 Hotels 91

Restaurant365

AUGUST 27, 2021

Recruitment (and retention) have long been challenges in the restaurant industry, but operators are currently having difficulty filling unprecedented numbers of open positions. And as many restaurants are finding out, it generally isn’t compelling enough to post a basic restaurant job description and watch the applications roll in.

Recruiting 151

Recruiting Social Media Front of House Hiring 151

Modern Restaurant Management

APRIL 11, 2022

Taking time out for one-on-one check-ins, daily team huddles and taking the pulse of the organization’s workforce likely feels like just one more thing to try to accomplish in an already hectic restaurant environment. A recent article in The New York Times cited a 5.7-percent Team meetings can also be extremely helpful.

Healthcare 199

Healthcare Cash Management Social Media Communication 199

7 Shifts

MARCH 29, 2023

He started out at Darden Restaurants and has worked in executive leadership roles at Del Frisco's, Michael Mina and Birdcall before joining bartaco in 2021. What is your brand doing to give back? Anthony Valletta has had an extensive career in the hospitality business. Whereas before it was 'who's going to pay me the most money?'

Front of House 195

Front of House Back of House Tip Distribution Coaching 195

EATER

MARCH 22, 2024

The rooftop pool at Soho House New York. Photo: Soho House The hospitality brand is growing its restaurant empire — and you’re allowed in Earlier this month, Soho House’s newest members-only club opened in Portland, Oregon. The pair’s first date apparently happened at the Soho House London location.) It is one-of-a-kind.

Back of House 83

Back of House Social Media 2017 Hotels 83

Gecko Hospitality

NOVEMBER 10, 2022

Another reason is that there are so many avenues you can take in your hospitality career. To secure the joy and thrill of relocating your hospitality career, you’ll need to take some initial important steps. Before packing your bags to relocate to another city, or even country, you will need to take some necessary steps.

Hospitality 82

Hospitality Back of House Front of House Recruiting 82

7 Shifts

JUNE 8, 2020

Andrea: “ Recruiting and retaining a strong team in an industry where high turnover is a known concern.” As we serve the restaurant industry, it's important to us that we prioritize candidates with previous industry experience. It's only fitting that some of our employees have hands-on experience in the industry. Rachel: “The people!

Customer Experience 326

Customer Experience Front of House Communication Back of House 326

Apicbase

JUNE 20, 2022

If you enlist the wrong partners for your foodservice business, it will not only cost you time and resources but can potentially set your expansion efforts back for years. They don’t have a “get rich fast” mentality and understand that success takes time, effort, resources, and dedication. We’ll cover: What is a restaurant franchisee?

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

7 Shifts

JUNE 16, 2022

In turn, franchisors can take these action items to corporate to advocate for change or assistance. They all prevent franchisors from seeing the day-to-day pains and successes that their franchisees experience. Throw in dozens of locations to manage, and visibility becomes foggy. Table of Contents. Purpose of a Franchise Advisory Council?

Franchise 370

Franchise Franchising Communication Front of House 370

The Restaurant Group

OCTOBER 21, 2022

Join us as we look back at 3 major factors that affected the restaurant industry during a tough year with many unprecedented challenges. Take-Out Please”. While take-out has been around for a while, its popularity is growing due to its convenience and speed. Labor Shortage and Inflation Woes. Wrapping Up.

2022 88

2022 Back of House Food Supply Government 88

Modern Restaurant Management

DECEMBER 16, 2021

While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. In August, the restaurant industry lost more than 40,000 jobs. Chick-fil-A even reported disabling curbside ordering in some locations to reduce strain on their workers.

2022 185

2022 Hospitality Loyalty Program Point of Sale 185

Restaurant365

SEPTEMBER 27, 2021

Restaurants are struggling to hire, attract, recruit, and retain employees. While there are various job sites, ad placements, and recruiters for the industry, many restaurants are also examining their own online presence. That cut out half of the applicants right there, because some didn’t take the time,” he said.

Hiring 78

Hiring Technology Recruiting Website Management 78

Cheetah

JUNE 25, 2021

Before COVID, workers would perform countless insignificant, back-breaking tasks, while restaurants would spend outrageous sums on payrolls that did not contribute to their bottom line. Benefits, second only to salary, substantially contribute to employee retention and recruitment. The problem is not just with hiring. Hire less people.

Front of House 147

Front of House Back of House Guest Recovery Hiring 147

Restaurant365

MAY 7, 2021

Employee retention and recruitment have long been a challenge in the restaurant industry. ” From then until March 2021, QSR says , the restaurant industry has added back roughly 4.2 The labor shortage is particularly concentrated for back-of-house (BOH) employees, such as line cooks, prep cooks, and dishwashers.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

7 Shifts

NOVEMBER 1, 2022

There are more options for eating out than ever before. And the big restaurant brands are only getting bigger , making it even harder to stand out. You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Download now.

Seating 222

Seating Email Marketing Marketing SEO 222

Open for Business

MARCH 1, 2023

Chef, server, and bartender barely scratch the surface of all the work that happens in front and back of house. In fact, team members who have fun on the job are likely to recruit friends for open positions where they work. Restaurant jobs include many more than the obvious few that spring to mind.

Fast Casual 78

Fast Casual Cash Management Front of House Fine Dining 78

Restaurant365

APRIL 26, 2022

The hiring crunch is especially tough for back-of-house employees, such as line cooks and dishwashers, who historically have made lower wages than many front-of-house employees like servers. Check out Restaurant365’s free employee turnover calculator to determine how much turnover is costing your restaurant group.).

Hiring 78

Hiring Employee Relations Front of House Back of House 78

The Rail

NOVEMBER 18, 2022

Understand the Ins & Outs of Sexual Harassment. Also, ensure they’re accessible in a central platform that houses all of your policies so your employees can refer to them whenever needed. The form they fill out should be simple, and your employee should be informed of the next steps in the process. Make It Easy to Report.

Communication 111

Communication Back of House Recruiting Events 111

Ken Burgin

JULY 5, 2022

Restoke manages back of house functions like recipes, menus, ordering, work lists, staff training, plus health & safety. JobAdder is recruitment software, to track applicants, manage resumes and handle communication. This is not an endorsement, please do your own assessment of suitability for your business. easy to edit.

Kitchen Safety 78

Kitchen Safety Food Safety Website Management Online Ordering 78

Hot Schedules

MAY 10, 2021

The first challenge for seasonal venues is stacking the bench when there just doesn’t seem to be enough people out there to hire. When the clock is running out and you’re low on options, there are a few resources that can help you achieve just that. Seasonal Staff Playbook: Hiring, Training & Retaining Great Teams. User Network.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

7 Shifts

NOVEMBER 19, 2019

Before restaurants can record a profit, they need to take several expenses into account—inventory, kitchen equipment, building utilities, and of course, labor. What is Restaurant Labor Cost Percentage? Some businesses choose to calculate labor cost as a percentage of operating costs rather than a percentage of sales.

Management 253

Management Management Employee Relations Restaurant Law 253

The Restaurant Times

FEBRUARY 22, 2022

However, we are living in exciting times with new opportunities emerging out of utter chaos. Investing in labour-saving technologies and providing simple and fewer menu selections, for example, has allowed them to free up cash flow and recruit more people or raise compensation. Sustainable Business Practices .

2022 98

2022 Front of House Cash Management Online Ordering 98

Modern Restaurant Management

DECEMBER 14, 2021

Third-party delivery : Restaurants can generate cash flow but not profit; they’ll have to figure out how to make money using these services. As it relates to the labor crunch, we’re seeing in restaurant brands across the board: An impact in top-line revenue because customers aren't being served.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186