Transact

OCTOBER 2, 2019

Food waste, countless hours spent taking inventory, complicated employee onboarding processes—and even worse, sick customers due to food safety issues—they’re nightmares for any dedicated restaurant manager. . Improvements in back-of-house technology can help restaurants be more cost-conscious while remaining competitive.

Back of House 64

Back of House Technology BOH Kitchen Safety 64

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. This part of the job is arguably the most multi-faceted.

Management 397

Management Management Kitchen Safety Front of House 397

Open for Business

MARCH 7, 2023

Restaurant training is one of the most important things an owner can put into place. Well-trained teams mean shifts run smoothly and guests are happy with service. With ongoing training, you improve your chances of talented employees growing professionally as the restaurant or restaurant group grows.

Training 78

Training 2023 Front of House Back of House 78

7 Shifts

NOVEMBER 12, 2020

It usually involves an orientation, paperwork collection, and training. Day Two Training: Learning how to do your job with a training manual, in-person classes, online learning, and shadowing. Reviewing health and safety protocol. Day Three Role-specific training. Customer service training.

FOH 307

FOH BOH Food Safety Customer Service 307

7 Shifts

MARCH 23, 2022

The food and hospitality hasn't changed all that much since '65. It was a two-day training for managers.” So I think it was almost two, eight-hour days training for the managers got to implement.”. The training took like an hour for us to pick, pick it up and start using it,” says Buck. Executive Summary. says Buck. “So

Front of House 369

Front of House Back of House Communication Employee Relations 369

Transact

SEPTEMBER 18, 2019

It doesn’t matter whether you work in the front or the back of the house; food safety is everyone’s problem. Everyone, from the server to the busboy to the line cook, has to know basic food handling procedures. . Most food safety problems can be eliminated by doing the job properly. . Clean as You Go.

Food Safety 64

Food Safety Food Kitchen Safety Front of House 64

Culinary Cues

SEPTEMBER 4, 2023

This may seem like a strange topic for a blog focused on the restaurant industry and the world of food but hear me out. It was strange at first, but then we gradually dressed up a room in our house, set up our computers, turned on the Keurig Coffee Maker and spent our days flipping from one virtual meeting to another. So why not?

Social Media 348

Social Media Food Safety Retail Back of House 348

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

Culinary Cues

JULY 31, 2023

A few years back, I posted an article about the UNWRITTEN RULES of the kitchen. It was an attempt to outline those universal guidelines for success in a kitchen, those attributes, and expectations of anyone who ties on an apron. My hope is that these are worthy enough of a space on your kitchen bulletin board or the chef’s office door.

Kitchen Safety 324

Kitchen Safety Back of House Front of House Food Safety 324

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. Many workers are not returning due to personal safety concerns, and many have left the industry altogether. The traditional front of the house to the back of the house divide has closed.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Culinary Cues

JUNE 16, 2023

Next week he would graduate from high school and James the cook at his diner invited him back for dinner and a chat. It was great, but my back didn’t agree, and I eventually had to step out of that role. Last summer he had a job as a dishwasher in a local diner. Too many of his friends took the wrong fork in the road.

Kitchen Safety 327

Kitchen Safety Back of House Hotels Food Safety 327

EATER

APRIL 8, 2021

It is also a nonprofit that has spent 30 years training at-risk youth exiting the juvenile detention system to work in hospitality. So the staff and the 15 young people working that night spent most of the evening doing extra training and cleaning to keep busy. Café Momentum is more than just a restaurant, though. Several U.S.

Training 113

Training Café Kitchen Safety Back of House 113

Culinary Cues

DECEMBER 28, 2021

From the moment you walk through that back entrance you are captivated by the dynamics of the environment, the structure of the operation, and the sensation of being enveloped by its alluring magic. You know exactly what to do, how to keep the rhythm, when to pull back or push forward, and how to keep the cooks, your cooks, calm and focused.

Kitchen Safety 423

Kitchen Safety Front of House Fine Dining Seasonal Menu 423

Modern Restaurant Management

OCTOBER 14, 2022

Customers with food allergies take a great risk to eat food prepared by someone other than themselves, as they may suffer potentially severe consequences from coming into contact with a triggering allergen. While this is by no means a comprehensive list, these are some common food allergens that you should read up on: Tree Nuts.

Allergens 189

Allergens Kitchen Safety Front of House Food Safety 189

Modern Restaurant Management

AUGUST 29, 2022

The byproduct is a feedback loop that enhances employee guidance and training, reduces shrink and carbon footprint, ensures the highest levels of store cleanliness and hygiene, and enables your teams to focus on and cater to consumers. Today, the sophistication of IoT technology available to the restaurant sector is at an all-time high.

Operations 189

Operations Food Safety Kitchen Safety Front of House 189

Modern Restaurant Management

OCTOBER 7, 2021

Food safety and restaurant cleanliness. Similarly, restaurant visitors expect their food to be of a consistent quality every time they visit. Both of these technological advancements are instrumental in ensuring excellent customer service and reducing food waste. Kitchen operations. Dining room procedures.

Technology 196

Technology Operations Food Safety Kitchen Safety 196

Modern Restaurant Management

FEBRUARY 2, 2024

Restaurants are no longer just about the food – they are about the complete dining experience, which includes ambiance, service speed, and personalized interaction. This efficiency level reduces waste, saves time, and ensures a high standard of food quality.

Operations 189

Operations Front of House Customer Service Kitchen Safety 189

ChowNow

OCTOBER 19, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. Plus, be sure to check back often as our Preferred Partner Program is growing quickly.

Front of House 78

Front of House Back of House Online Ordering Certification 78

ChowNow

OCTOBER 18, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. Plus, be sure to check back often as our Preferred Partner Program is growing quickly.

Front of House 78

Front of House Back of House Online Ordering Certification 78

The Restaurant Times

OCTOBER 23, 2021

The back- as well as front-of-the-house staff must follow the appropriate protocols to ensure customer safety and satisfaction. To account for the constraints on your potential in-house volume, your business must run leaner than before. How To Train Your Restaurant Staff For COVID-Appropriate Behavior .

Training 52

Training Kitchen Safety Food Safety Front of House 52

Culinary Cues

SEPTEMBER 26, 2020

Engage them, trust them, encourage them, excite them and give them an opportunity to help far beyond preparing a plate of food or delivering it to the table. Engage them, trust them, encourage them, excite them and give them an opportunity to help far beyond preparing a plate of food or delivering it to the table.

Kitchen Safety 331

Kitchen Safety Back of House Front of House Customer Experience 331

Culinary Cues

FEBRUARY 22, 2021

So choose where you want to sit and lets jump on the speculation train. [] NOURISH AND PROVIDE SUSTENANCE: Without a doubt – one of the primary purposes of a restaurant and one that supports the defined needs of a guest is to fill their stomachs. Of, course the food must be tasty and appealing at some level and above all else – consistent.

2022 375

2022 Food Truck Merchandise Point of Sale 375

7 Shifts

MAY 25, 2020

Chefs pride themselves on their sparkling kitchens, and during COVID-19, customers need more than ever to be reassured of the cleanliness and safety of ordering from your restaurant. each surface that comes into contact with food, and any supplies or equipment that’s used through the day. Understand cleaning vs sanitizing ??

FOH 338

FOH BOH Kitchen Safety Cash Management 338

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Who makes the magic happen? Cashiers, cooks, and other QSR crew members.

Food 189

Food Food Safety Front of House Fast Casual 189

Modern Restaurant Management

DECEMBER 15, 2021

The best restaurants are those that keep back-of-house processes running smoothly to ensure a great front-of-house experience for guests. Connected warewashing dispensers that leverage the Internet of Things (IoT) support cleanliness, food safety compliance, sustainability and the bottom line.

Kitchen Safety 203

Kitchen Safety Front of House Food Safety Equipment 203

Modern Restaurant Management

NOVEMBER 29, 2022

Or employees haven’t been properly (and regularly) trained. To increase order accuracy, your restaurant should: Prioritize training. When restaurants are short-staffed, training may become an afterthought, as other high-priority tasks loom. Even when things are hectic, training must remain a priority.

Ordering 225

Ordering Employee Relations Online Ordering Customer Service 225

Modern Restaurant Management

JANUARY 8, 2021

With the COVID-19 pandemic surging across the country, it’s more important now than ever before to focus on employee safety. The major focus of these guidelines is keeping customers safe, but it’s equally important to consider the safety of employees. For restaurant owners, the answer lies in the technology. 86 Paper Chits.

Technology 158

Technology Front of House Kitchen Safety Back of House 158

Modern Restaurant Management

JUNE 15, 2020

It requires businesses to overhaul cleaning procedures, conduct thorough training and implement new employee-centric policies. For food contact surfaces, you can instruct employees to use a disinfectant cleaner for added assurance, but they must rinse the surface afterwards and then apply a no-rinse sanitizer. Cleaning the Right Way.

FOH 179

FOH BOH Food Safety Front of House 179

Modern Restaurant Management

JANUARY 8, 2024

To tackle this pressing issue effectively, businesses must invest in staff training and development, vital for retaining and upskilling their existing workforce. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Culinary Cues

MAY 26, 2020

Both of these issues are significantly important and even though we should all agree that health and safety is foremost – if we manage to beat the virus into submission and destroy the economy in the process then we are left with a problem that can be devastating for decades to follow. How can we really stay on top of this challenge?

Kitchen Safety 267

Kitchen Safety Leadership Food Safety Front of House 267

Modern Restaurant Management

JUNE 15, 2020

Modern Restaurant Management (MRM) magazine asked Mark Heymann, a labor expert and CEO of UniFocus, for his insights on navigating post-pandemic restaurant recovery through effective hiring and training. What are the best practices employers can put in place to welcome back apprehensive restaurant employees? Mark Heymann.

Hiring 186

Hiring Guest Recovery Back of House Food Safety 186

Modern Restaurant Management

JUNE 30, 2023

Customers drive up to the designated lane, scan their order code and are rewarded by getting their food quicker. Improvements here increase order accuracy and cut down on added food costs for remaking a stolen or misplaced order as well. Customer expectations are level set by their most advanced in-store and digital experiences.

Operations 179

Operations Mobile Ordering Customer Experience Online Ordering 179

7 Shifts

JULY 24, 2020

While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual. Published: 2009 ??

Book 370

Book Management Management Restaurant Law 370

Modern Restaurant Management

MAY 23, 2023

From early 2021, eating out at our favorite restaurants became a thing of the past and with many people staying at home and working remotely, there was a surge in demand for food delivery services, as well as a need for faster and more personalized food options.

Customer Service 167

Customer Service Dietary Restrictions Delivery Online Ordering 167

Sling

MAY 13, 2023

Whether you’re looking to hire employees for a fine dining establishment, a food truck, or a fast food business, you’ll need any number of restaurant positions to make up the foundation of your team. A fine dining establishment may need all 24 positions on this list, while a food truck may only need three or four.

Front of House 78

Front of House Back of House Kitchen Safety Food Truck 78

Modern Restaurant Management

OCTOBER 20, 2020

If your cooks are mostly fulfilling off-site orders, you can do away with niceties like a slick front of house, visual merchandising, and a location with hungry walk-ins. Without these pricey anchors dragging down your profitability, you just might be able to focus on making food, and not making rent.

Front of House 203

Front of House Kitchen Safety Food Back of House 203

Ken Burgin

JULY 5, 2022

Food, Menus and Kitchen Management. Restoke manages back of house functions like recipes, menus, ordering, work lists, staff training, plus health & safety. Yume Food – buy surplus or near use-by-date food from wholesalers through an online marketplace. Cut waste and reduce costs.

Kitchen Safety 78

Kitchen Safety Food Safety Website Management Online Ordering 78