Modern Restaurant Management

MARCH 30, 2022

With this expected influx on the horizon, it’s important that your restaurant takes stock of proper cleaning and hygiene measures for key front-of-house (FOH) and back-of-house (BOH) areas. Don't Put Restrooms on the Back Burner. BOH Processes Gain Visibility in FOH Areas. Opt for paper towels.

BOH 187

BOH FOH Kitchen Safety Front of House 187

7 Shifts

JANUARY 7, 2020

The people you hire to run your restaurant can make or break the business. According to the Society for Human Resource Management , employee engagement is a measure of a staff member’s volition to go the extra mile, positive sentiments about their employer, and intention to stay with their employer. Why Care About Employee Engagement?

Employee Relations 349

Employee Relations FOH BOH Certification 349

7 Shifts

NOVEMBER 29, 2022

If you walked down Valencia Street in San Francisco and polled ten restaurants on how they managed tips , there's a good chance they would each say something different. Tip management constantly evolves. Tip management constantly evolves. You have to hire happy people that want to be there,” said Kelly Phillips.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Touch Bistro

JULY 18, 2021

The challenge is, the restaurant industry has been struggling with a shortage of chefs and other back of house staff for several years now. Back in 2019, TouchBistro’s Annual Industry Report found that seven in 10 restaurants in the U.S. Learn how to hire, train, schedule, and retain restaurant staff. Download Now.

Back of House 52

Back of House 2021 Front of House Cash Management 52

Restaurant365

MARCH 12, 2021

Sweet Lou’s , a northern Idaho favorite known as “a family place,” has two locations — Sweet Lou’s Restaurant and Bar in Ponderay and Sweet Lou’s Restaurant and Tap House in downtown Coeur d’Alene. Mr. Foust explained the hiring challenge that is nearly universal for restaurateurs. ” Challenge.

Hiring 78

Hiring Demo Communication Back of House 78

The Restaurant Times

MARCH 14, 2022

However, the team can only achieve the desired outcome if headed by a potent restaurant manager. Hence, a restaurant manager is an integral part of a restaurant business and plays a crucial role in steering its direction, which is why their job description must be adeptly formulated. Managing Overall Team Performance.

Management 52

Management Management FOH BOH 52

Restaurant365

MAY 7, 2021

However, the current moment is an unprecedented challenge for managers and operators. ” From then until March 2021, QSR says , the restaurant industry has added back roughly 4.2 ” From then until March 2021, QSR says , the restaurant industry has added back roughly 4.2 million jobs. .” million jobs.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. How to Answer.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Modern Restaurant Management

JUNE 15, 2020

So how can restaurant owners and managers establish a culture that reinforces the role of cleanliness? Training both seasoned workers and new hires helps everyone learn your restaurant’s core values (such as cleanliness, health and safety), understand the expectations and access expert content along with best practices.

FOH 179

FOH BOH Food Safety Front of House 179

7 Shifts

NOVEMBER 16, 2021

A tip out ensures other employees working in the front of the house share in gratuities, such as: Barbacks. There's a lot of confusion surrounding the process, structure, and laws regarding restaurant tip outs. At the end of the day, the goal is to make sure their employees are happy, paid fairly, and following the laws when it comes to tips.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Touch Bistro

MARCH 25, 2021

A new hire checklist for restaurant employees can make the onboarding process easy and painless for all parties involved. Why reinvent the wheel every time a new hire joins your team when you can formalize the process? Your New Hire Checklist for Restaurant Employees. restaurateurs should pay special mind to this last one.

Hiring 52

Hiring Employee Relations FOH BOH 52

Cheetah

DECEMBER 20, 2021

Ghost kitchens, a delivery-only restaurant model with no physical space for dine-in, have become essential lifelines during the pandemic. Ghost kitchen start-ups have raised over $22.2 billion in funding over the last two years. But behind the scenes, they suffer from the same challenges that plague traditional restaurants. Reef Global.

Front of House 148

Front of House Food Supply Back of House Fine Dining 148

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. In the near future, we’ll look at printed menus the way we look back at newspapers today. Inventory stock changed significantly.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

7 Shifts

MAY 1, 2023

Team management is a top concern for restaurants these days. As part of our Serving What's Next webinar series, four restaurant managers shared their approach to hiring, training, and retaining. Ellesse Piper is the Operations Manager at 7 Leaves Cafe , a QSR franchise with 40+ locations in 4 states.

Hiring 195

Hiring Training Management Management 195

Sling

MAY 9, 2023

ADD_THIS_TEXT Restaurant operations (or RO for short) is the collective term for all the activities that go into managing a food-service business — everything from the daily responsibilities that need to be done to the long-term planning that keeps the business on track. They take purposeful planning and work to build and maintain.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Lavu

MARCH 13, 2020

This permits your restaurant—both front and back of the house—to work at the fast pace of consumer spending. Streamline BOH and FOH Communications. Communications between the front of the house and back of the house are notorious for misunderstandings, confusion, and in some restaurants—just being plain awful.

FOH 78

FOH Mobile Ordering BOH Front of House 78

EATER

JUNE 26, 2020

Worries about the pandemic, slow business, and fewer jobs for servers are all creating obstacles to rehiring When the COVID-19 pandemic forced one Miami restaurant to shut its doors in mid-March, its management laid off 47 of their 55 employees. Hopefully, we get them back.”.

Front of House 126

Front of House Back of House Guest Recovery Loyalty Program 126

Restaurant365

DECEMBER 1, 2021

Sweet Lou’s , a northern Idaho favorite known as “a family place,” has two locations — Sweet Lou’s Restaurant and Bar in Ponderay and Sweet Lou’s Restaurant and Tap House in downtown Coeur d’Alene. Mr. Foust explained the hiring challenge that is nearly universal for restaurateurs. COMPANY OVERVIEW. ” Challenge.

Hiring 78

Hiring Demo Communication Back of House 78

Sling

JULY 14, 2020

In this article, the restaurant-management experts at Sling have created the ultimate checklist to help you keep your eating establishment — be it a food truck or a seven-course restaurant — as clean and safe as possible. Front Of House. How To Clean A Restaurant: Checklist. Hand sanitizer. Surgical gloves. Instructions.

Front of House 78

Front of House Back of House Food Supply Recycling 78

The Restaurant Times

NOVEMBER 4, 2021

A well-designed kitchen layout not only helps your back-of-house crew to prepare high-quality meals but also increases the speed and efficiency of your whole team, resulting in a better guest experience. . The success of a restaurant kitchen design is defined by careful planning. Know Your Local Health Codes .

Design 98

Design Kitchen Safety Back of House Food Safety 98

Restaurant365

FEBRUARY 4, 2021

Additionally, states and municipalities can enact their own set of laws to implement a higher minimum wage than the federal level. California, for example, has the highest minimum wage at $14.00, but this only applies to businesses with 26 or more employees. Washington state has the highest minimum wage for all employers at $13.69.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

Restaurant365

APRIL 19, 2022

How to manage labor cost is a challenge that all restaurant operators face daily as many restaurant businesses are forced to offer more competitive wages, benefits to hourly employees and other concessions to attract more employees from the shrinking applicant pool. What is a good labor cost percentage? Labor Actual vs. Scheduled.

Point of Sale 78

Point of Sale FOH Front of House Back of House 78

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Next Restaurants

DECEMBER 18, 2020

And in many cases, wage workers in the service industry, especially bartenders and servers, may earn significantly more money than management. In our modern world, education is of fundamental importance. Those who hold a college degree, whether it’s a bachelor’s or master’s, are typically held in higher esteem than those who don’t.

Education 102

Education BOH Food Truck Customer Service 102

7 Shifts

SEPTEMBER 19, 2019

But restaurant management is the glue that holds it all together. As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. What is Restaurant Management? For example, play a crucial role in sourcing candidates.

Management 284

Management Management 2019 Employee Relations 284

Apicbase

JULY 1, 2022

With these expansions, the importance of the back-of-house is growing exponentially. The thinking used to be 70% front of the house and 30% back of the house, but now some operators are saying it should be 30% max front of the house and 70% back of the house , hence the rise of centralised kitchens.

Operations 52

Operations Back of House Front of House Food Supply 52

Lavu

JANUARY 21, 2020

Hire a Professional Specializing in Restaurant Accounting. For an effective accounting process, you need to hire the right accountant for your restaurant business. A good accountant will help you in managing finances and producing key financial statements. The role of the accountant in a restaurant cannot be over-emphasized.

Point of Sale 78

Point of Sale Inventory Restaurant Law Front of House 78

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Table of Contents. Skills for Your Resume.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

MAY 31, 2021

For example, kitchen managers rely on software to let them know how much expected inventory they have in stock. On the other hand, skimping on ingredients increases the likelihood that a guest won't come back – and may even tell others not to do the same. All tasks in a restaurant are interconnected. Table of Contents.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

AUGUST 5, 2021

It seems you're always either understaffed or overstaffed, either FOH or BOH , at the worst times. To avoid a backlog like this, have your food runners, servers, or even front-of-house managers familiar and comfortable with bussing. Employee scheduling for your restaurant can be the most stressful part of your job.

Front of House 370

Front of House Restaurant Law Employee Relations Point of Sale 370

Modern Restaurant Management

FEBRUARY 15, 2022

With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams. Across the United States, businesses are suffering from unprecedented staffing shortages in the aftermath of COVID.

Technology 225

Technology Loyalty Program Fast Casual Email Marketing 225

Cheetah

JUNE 14, 2021

In April alone, restaurants lost 681,000 workers to attrition, and while the hotel and restaurant segments are hiring in the hundreds of thousands, the turnover rate is still at an all time high. That explains why they are quitting in droves or not coming back to work after being laid-off. It takes a lot of guts to fight for change.

BOH 148

BOH Back of House Front of House Restaurant Law 148

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. Among the technology offered today is restaurant management software. . If you’re in the beginning stages of looking for a restaurant management system , you might have multiple questions or concerns. Why do you need restaurant management software?

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Apicbase

JANUARY 13, 2023

With smart food ordering — meaning leveraging tech for inventory management and vendor selection — operators can cut down on food waste by 80%. For 62% of restaurants , automation could help fill critical gaps in managing orders. The F&B industry grew in 2022… and it will keep growing in 2023. Let’s dig in.

2023 52

2023 Operations Management Management 52

Cheetah

JANUARY 30, 2022

They include everything from back-of-house supplies like gloves and containers, to customer-facing single use-items like takeout packaging, utensils, napkins, and straws. BOH Disposables for Increased Hygiene and Retention. Consumers Willing to Pay More for Eco Friendly Disposable. Restaurant Supplies.

Supplies 148

Supplies Food Supply Compost Back of House 148