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In today's digital landscape, restaurants have become prime targets for cybercriminals who take advantage of potential entry points from point-of-sale systems, online ordering platforms, customer databases, loyalty programs and third-party delivery services. Consider the alarming pattern over the past three years.
Personalized restaurant marketing using POS data is a powerful way to drive sales and foster customer loyalty. In this post, we’ll explore how integrating POS data into your marketing strategy can boost engagement, improve customer satisfaction, and ultimately increase sales. Here’s how: What is POS Data?
Accurate sales reports are essential for making informed decisions in any restaurant or retail business. By automating real-time reporting, syncing data across devices, and flagging inconsistencies instantly, modern POS solutions ensure your sales reports are always reliable. That’s where smart POS software comes in.
What Restaurant Brands Need To Know The Cost of Ignoring Market Trends Missing a market trend doesnt just mean falling behind. It means losing real revenue. From external factors impacting guest traffic to rising operational inefficiencies, the cost of ignoring whats shaping consumer sentiment adds up fast. Heres what we found.
Steps to Implement : Input accurate allergen data, train staff, and regularly audit for compliance. Managing food allergens isnt just a best practiceits a legal and safety necessity for todays restaurants. Key Features to Look For : Allergen tagging, menu customization, real-time updates, and integration with kitchen systems.
The popularity of drive-thru continues as sales are up 30 percent since 2019. Customers want seamless interactions where their orders are taken correctly the first time. Guests also want to be engaged and well-informed throughout the ordering process. How will the drive-thru change in the coming years? What does that mean?
Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.
By performing an honest assessment and diving deep into point-of-sale (POS) reporting, payroll data, online customer reviews, and various other analytics, even the most successful restaurant operators can identify areas that can be streamlined to cut costs, save time, and boost revenue in the new year. Employee scheduling.
E.g., robust data governance, data updates, system operations and controls are essential in preventing issues, notwithstanding any after the fact auditing and reporting on problem, with prevention being essential in today’s world where threats and regulations are constantly appearing. .
This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.
Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments.
Rally for Restaurants is a grassroots movement built to support local restaurants and stimulate cash flow by encouraging consumers to order takeout and delivery so the foodservice community can count on the income to keep their businesses running. The Foundation will administer the grants, offered on a first-come, first-served basis.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Yelp's Economic Impact Report. Key findings for the restaurant industry include: Restaurant Closures Data. Restaurants had a high rate of permanent closures.
It also continues its rapid growth internationally by adding franchise development deals for France, Morocco, Egypt, Kuwait, and Bahrain to its international market now totaling 64 stores. In total, 165 stores are set to open. Randy’s Donuts is also in negotiations for dozens of stores throughout California and other states.
With the acquisition of Johnny Rockets, FAT Brands will have more than 700 franchised and company owned restaurants around the globe with annual system-wide sales exceeding $700 million. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Brands Inc.
She has also held leadership roles at Sony Ericsson Mobile Communications, PepsiCo, and Frito-Lay. Frances Allen has been named Chief Executive Officer and a member of Checkers & Rally’s Board of Directors, effective February 17, 2020. She is an accomplished leader in the restaurant industry.
Much of the typical food and beverage inventory in restaurants tends to have a relatively short shelf life, making accurate inventory numbers essential to run a functioning kitchen, make economical orders, and adapt to long-term trends. Schedule consistent restaurant food inventory audits in advance.
An efficient restaurant minimizes the use of resources while maximizing profitability and sales. Analyze your sales data to identify the bestselling items and those with the highest profit margins —you can remove items that have low sales and low profit margins. Inefficiency can be costly, both in terms of money and reputation.
From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Keeping your procedures and systems up-to-date is a great method to streamline your operations, reduce overhead, and increase your day-to-day sales by getting more people through the door.
The sales term is ‘grease the slide’ – removing any friction that stops a customer completing a sale. Amex fees are a bit higher, but ‘no Amex’ rules get people offside, especially if they want the points. Scan the QR Code or tap on the order disc for an NFT connection to the app.
Restaurant accounting is certainly not the most glamorous part of running a restaurant. Yet, without proper restaurant accounting, it is impossible to control your finances and keep your restaurant in business. Restaurant accounting activities include everything from accurately recording transactions to creating detailed financial reports.
Restaurant inventory management is the process of tracking and managing the sale, ordering, storage, and movement of stock to demonstrate how much you have of each item and enable you to replenish those items promptly to meet demand. But having too little inventory makes it difficult to meet customer demand. Table of Contents.
Restaurants, with quick turnover stock and multiple weekly orders, face particular vendor payment challenges. Physical paper invoices are scanned or photographed from mobile or desktop devices. All approval process workflows are accessible through a centralized email or dashboard, and an audit log tracks all decisions.
Instead of carrying out numerous third-party integrations company-by-company for different purposes like billing or order management, it is better to go in for a multi-purpose POS system that manages it all. . Managing a restaurant is a daunting task. That is why, automating restaurant operations is always fruitful. Let us see how.
Having a restaurant rewards program benefits your business in two major ways: it incentivizes repeat business and increases your average order value. Increasing order size. For example, if you offer bonus points to customers who order a combo instead of a la carte dishes, you’ll make more sales on drinks and sides.
In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. PPP Forgiveness Links and EZ App. Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR.
Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Order accuracy and speed top list of what consumers want.
We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.
New & Notable spotlights the latest news restaurateurs need to know. TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more.
Whether you run a single location, a multi-location business, or even a mobile business, avoiding unnecessary fees should be part of the game plan. Compliance is required for major credit cards such as Visa and Mastercard and is becoming more popular as businesses continue to shift to online sales. Negotiate Your Processing Fees.
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