Modern Restaurant Management
APRIL 28, 2025
And that means responding poorly to just a few claims each year can cost thousands in money, time, stress, and avoidable audits. You’d be shocked how often someone is terminated for “performance” but there’s zero record of feedback, warnings, or coaching. Vague Responses. Stick to facts, not feelings.
Modern Restaurant Management
DECEMBER 16, 2021
We’ll move towards a continuous quality model with more self-assessments and collaborative coaching vs. traditional onsite audits. Instead of an annual audit, organizations will leverage IoT and AI to increase data points and ensure recency in their knowledge of supply chain performance. The rise of collaborative coaching.
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Modern Restaurant Management
JULY 10, 2023
Brands of all sizes must conduct regular safety and quality audits to ensure all locations are consistently compliant. In these traditionally in-person audits, inspectors often find issues that need to be corrected, and would tell the brand location’s operator what was wrong. The operator would then go correct the problems.
Modern Restaurant Management
MARCH 2, 2023
“Complexity is the enemy of execution,” according to business and life coach and author Tony Robbins. It can also be the enemy of payment processing cost efficiencies and the ability to deliver a satisfying customer experience (CX). What is your payments strategy?
7 Shifts
NOVEMBER 15, 2024
A good restaurant manager would use these opportunities to provide specific coaching, such as offering training on service techniques or cross-training in different areas of the restaurant. At the same time, the manager can coach the restaurant staff on how to handle similar situations better in the future.
7 Shifts
JUNE 3, 2022
According to Jim Taylor, a restaurant coach at BenchmarkSixty , restaurants can afford to pay employees more by looking for efficiencies in their productivity. Whether they're in school, have kids, or need time for auditions, restaurant workers can live the lifestyle they want outside the traditional 9-to-5. Schedules aren't flexible.
7 Shifts
SEPTEMBER 19, 2024
They then use punch audit reports to view edits to staff timesheets and track missed punches. They're in the process of turning the old grocery store into a coffee shop, all while Avery mentors other operators in a restaurant coaching program. They create follow-up tasks for other managers, like any equipment maintenance needed.
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