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Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. When consumers order more food online, it’s clearly good for business – but it can also make it harder for businesses to manage inventory.
As we step into 2025, the restaurant, bar, and hospitality industries are experiencing transformative shifts driven by evolving consumer preferences, technological innovation, and economic dynamics. Here’s the top five trends I see shaping the industry in 2025, starting with the growing role of automation.
Despite economic concerns, diners consistently demonstrate a commitment to supporting restaurants, according to TouchBistro's 2025 American Diner Trends Report. Clear communication on pricing, loyalty rewards, and personalized service will appeal to this group. What should restaurant operators take away from the survey results?
A third of diners said their favorite restaurant changed in the past 12 months, with “better food” (46 percent) and “better value” (40 percent) cited as the leading reasons, according to Tillster’s 2025 Phygital Index Report. The survey of 1,500 U.S.-based
Knowing which tools your business needs can feel daunting, so weve organized the best restaurant technology tools of 2025 into eight key categories that cover every aspect of running a restaurant. An inventory management system with automated restocking alerts keeps your stock levels in check. Too many missed reservations?
In this guide, youll learn: Why restaurant apps matter in 2025 and how its the consumer driving the changes The different types of restaurant apps How to make the most of your own branded restaurant app and its many benefits Lets take a closer look at why every restaurant should use apps in 2025. Inventory and supply chain apps.
Quick-service restaurants maintain a steady customer satisfaction score of 79 (on a 100 point scale), while full-service restaurants — despite slipping 2 percent to 82 — remain one of the highest-rated industries in the Index, according to the American Customer Satisfaction Index (ACSI®) Restaurant and Food Delivery Study 2025.
In a recent report shared by TouchBistro on the State of the Restaurant Industry for 2025, data provides key insights into a year marked by both significant hurdles and notable resilience for the restaurant franchising industry and quick-service restaurant (QSR) operators.
In 2025, success isn’t about having the most tools, it’s about using the right systems to do what hospitality has always done, only better: bring people together, empower teams, and adapt to change. Already by 2025, “ wellness tourism ” is expected to grow alongside sustainability-focused offerings.
From improving customer satisfaction to managing inventory, every day presents a new opportunity to optimize operations. In 2025, one of the most powerful tools at your disposal will be your Point of Sale (POS) system. As a restaurant operator or owner, youre no stranger to the challenges of running a successful business.
The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.
Choosing the best POS system for bars in 2025 is essential for streamlining operations, enhancing customer experience, and maximizing profits. A modern POS system for bars goes beyond just processing paymentsit helps with inventory management, staff scheduling, and real-time sales tracking. Pricing starts at $9.99/month.
In this post, we’ll explore how leveraging the right technology can significantly cut down wait times and elevate the customer experience in 2025. Here’s how technology is making it possible in 2025: Self-Service Kiosks : Reduce order wait times by 40%, shrink queues by 25–40%, and increase average check sizes by 30%.
Running a successful restaurant in 2025 isnt just about serving great food and offering good serviceit also requires the right technology behind the scenes. Whether its managing inventory, handling online orders, or running loyaltyprograms, the right integrations can turn your POS system into a powerful tool for efficiency.
Thinking about launching your own deli in 2025? Source Vendors and Set Up Inventory Tracking Quality ingredients can set your deli apart from similar businesses in the area. If you are sourcing ingredients and products from multiple vendors, consider investing in inventory management software. Youre not alone.
2024 By the Numbers and Looking to 2025 Restaurant leaders representing more than 6,200 locations shared 2024’s top challenges and opportunities and their 2025 priorities in Restaurant365's annual industry survey. Franchise 2.0:
Setting up a POS system for a restaurant in 2025 isnt just about installing machinesits about finding the right tools to help your business run smoothly. Integration with online ordering, loyaltyprograms, and inventory tracking. Add features like online ordering, inventory tracking, and loyaltyprograms.
From streamlining orders to managing inventory and staff, these systems provide the tools restaurant owners need to stay competitive in 2025 and beyond. Data Insights: Real-time data helps optimize staffing, menu adjustments, and inventory. Consider a matcha café that uses an integrated loyaltyprogram through its POS system.
The craft beer industry is evolving fast, and breweries are under pressure to serve more customers, manage inventory in real time, and keep operations lean. That’s why so many are turning to Modern POS Systems in 2025. Keep up with your inventory. How Inventory Integration in Modern POS Systems Benefits Your Bar?
From AI-driven ordering systems to smart inventory tools and contactless dining experiences, today’s innovations are reshaping how restaurants operate, serve customers, and stay competitive. What are the top restaurant technology trends in 2025? What restaurant tech solutions does Lavu offer in 2025?
From real-time inventory tracking to mobile ordering and multi-location management, the right POS helps restaurants grow faster and operate more efficiently. Toast : Designed for restaurants, offering tableside ordering, inventory management, and a free starter plan with 3% payment processing. Thats where Lavu leads the way.
Here’s how it can transform your business: Boosts Efficiency: Automates orders, payments, and inventory tracking to reduce errors and save time. Reduces Food Waste: Tracks inventory in real-time, minimizing overstocking and shortages, saving up to 10% of annual revenue. Real-time inventory tracking is another key feature.
In 2025, staying competitive means embracing digital payment trends. The Cashless Restaurant Revolution: Why Restaurants Are Going Cashless in 2025 In the ever-evolving landscape of the restaurant industry, the concept of not leading with a “pay with cash” option has emerged as a transformative trend.
Running a successful restaurant in 2025 means more than just great food—it requires smart financial decisions. By closely monitoring and optimizing this percentage, restaurants can better manage their inventory, minimize waste, and lower their overall expenses, ultimately maximizing cost reduction. Food cost control is crucial.
Lastly, a restaurant POS can keep a track on restaurant inventories, ensuring sales report matches your inventory report. POS system performance refers to how efficiently your point of sale system handles transactions, manages orders, syncs with inventory, and supports operations.
The National Restaurant Association Show is always a highlight of the year for anyone in foodservice and the 2025 edition made one thing clear: restaurants are embracing change like never before. ” What we saw: Restaurants doubling down on handheld POS, QR code menus, integrated loyalty, and seamless payment options.
The right system does more than process payments—it streamlines operations, manages inventory, tracks sales, and enhances the customer experience. With so many options available in 2025, finding a solution that fits your restaurant’s unique needs is essential.
Its industry-leading 91 NPS score reflects high customer satisfaction and loyalty. Ingredient-Level Inventory Tracking Keeping an eye on ingredients is critical to controlling costs. Managers can also access reports, adjust menus, and monitor inventory remotely. How can I ensure smooth POS implementation?
Flexible display formats : Works on TV screens, tablets, and web widgets Customer engagement tools : Think social media links, QR codes, or promotions TOP UNTAPPD ALTERNATIVE IN 2025 1. Evergreen Evergreen offers a full-suite solution for bars and restaurants looking to showcase beer, cocktail, and food menus in a professional and modern way.
Loyalty is a huge factor now as guests desire rewards and perks for sticking with a favorite small business, and repeat customers are keeping many restaurants going. Whether it’s speeding up order times, improving inventory management, or boosting loyaltyprograms, every tool should serve a purpose.
As we reflect on 2024, it’s clear these forces will only accelerate in 2025, bringing both challenges and opportunities for operators. Humans Will Replace AI in 2025 You read that correctly. In 2025, we’ll see increased consolidation as operators demand streamlined solutions and a single source of truth.
Identifying Challenges and Uncovering Opportunities SpotOn unveiled its 2025 Restaurant Business Report , revealing the financial challenges restaurant operators face and the opportunities to strengthen their businesses. Yelp has named Holbox in Los Angeles the top restaurant of 2025. Independent operators feel the squeeze the most.
These on-again, off-again tariffs are, first of all, creating uncertainty as we try to plan our food and beverage budgets for 2025. Among households earning $50,000 or less a year, dining out is already less attractive because of higher prices, according to TouchBistro's 2025 American Diner Trends Report. Optimize Operations.
In fact, the number of consumers who dine out weekly or more often was actually up slightly from 39 percent to 42 percent, according to TouchBistro's 2025 American Diner Trends Report , surveying 1,500 diners across the country. Despite the fact that consumers are paying more to visit and order from restaurants this year – 12.5
New data from the National Restaurant Association’s 2025 Off-Premises Restaurant Trends report highlights how off-premises dining has become both a consumer preference and business essential, with the convenience and availability of takeout, delivery, and drive-thru now deeply embedded in everyday life.
Turning Tides: Restaurants Continued Navigativating Inflation In response to inflation, operators said they: adjusted food suppliers (37 percent), tracked ingredient prices (36 percent), increased menu prices (34 percent), managed a leaner inventory (32 percent), and reduced their menu sizes (26 percent). The average ticket size grew by 2.6
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. In 2025, we’ll see operators increasingly adopt advanced Back-of-House solutions to gain deeper insights and more precise control over profit margins.
An 'Out of the Ordinary' Year for Independents 2024 was an “out of the ordinary” year for independent restaurants, according to TouchBistro's 2025 State of Restaurants Report. Bringing Back Brand Loyalty : To keep customers coming back, operators are reframing the idea of value in their loyaltyprograms.
In 2025, the restaurant industry is evolving faster than ever—and smart POS systems are leading the charge. With the new changes, the previously humble POS systems can now track sales, inventory, cash flow, and more. It was a basic inventory product that would pinpoint top-selling items and print out a summary report.
In 2025, more plant-based menu items will be appearing at an incredible rate of speed as well. Here are a few early observations of what 2025 could bring to the hospitality industry. There are new technologies coming out for restaurants that will help them better track inventory, analyze their purchases and calculate waste.
In 2025, these ten must-have technologies will be essential for staying competitive, efficient, and relevant in a crowded market. These systems allow restaurant operators to track sales, manage inventory, process payments, and generate reports in real-timeall from any device with an internet connection.
From inventory control to staff scheduling and customer engagement tools, these integrations play a critical role in building a smarter, more connected restaurant environment. In this article, well explore the top 10 restaurant management software integrations that can help your business run smoother and scale faster in 2025.
Choosing the right Restaurant Cloud POS system in 2025 can make or break your restaurants efficiency and profitability. Cloud POS systems are transforming how restaurants operate by offering internet-based tools for sales, inventory, and management tasks. Inventory management? Do you require real-time analytics?
Choosing the right point-of-sale (POS) system can make or break restaurant operationsand two of the most talked-about options in 2025 are Lavu vs Clover. Its inventory tracking features are solid and integrate with platforms like Uber Eats and QuickBooks, simplifying delivery and accounting tasks. from 17 reviews.
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