7 Shifts

MAY 31, 2024

Let’s be honest - you’re a restaurant operator, not a marketing expert. However, with so much software on the market today, how do you know what to use and where to start? To help you out, we've listed some of the most used tools that even beginners in digital marketing can easily navigate.

2024 221

2024 Marketing Email Marketing SEO 221

Restaurant Business

JUNE 17, 2025

Last month, DoorDash announced plans to acquire reservations and marketing service SevenRooms for $1.2 It will allow DoorDash to help restaurants grow their on-premise business by turning reservations data into targeted marketing opportunities. billion in a deal that officially closed last week.

Leadership 182

Leadership Advertising 2025 Reservations 182

Restaurant Business

JUNE 6, 2025

Formerly with Yum Brands, Davenport worked with Pizza Hut for more than nine years, including as managing director for global franchise markets and managing director for the Middle East, Turkey and Africa. Bailey Richard is the new director of marketing, communications and compliance. and Hardee’s. Have consumers moved on?

Fast Casual 144

Fast Casual Leadership Franchise Franchising 144

Modern Restaurant Management

JANUARY 22, 2024

How can you adjust your B2C marketing strategy to align with their needs and provide an elevated culinary experience? You can craft a B2C marketing strategy that is interesting, relevant, and successful by following this checklist. Conduct market research to verify that your pricing corresponds to perceived value.

Loyalty Program 455

Loyalty Program Mobile Ordering Dietary Restrictions Social Media 455

Bingage

APRIL 16, 2024

In today’s competitive market, building customer loyalty is paramount, and cutting-edge loyalty solutions are helpful to drive engagement and boost retention but the question is there are several loyalty program providers in the market so which one to choose? That is where a restaurant loyalty program plays a crucial role.

Loyalty Program 105

Loyalty Program 2024 Email Marketing Customer Experience 105

Bingage

APRIL 16, 2024

In today’s competitive market, building customer loyalty is paramount, and cutting-edge loyalty solutions are helpful to drive engagement and boost retention but the question is there are several loyalty program providers in the market so which one to choose? That is where a restaurant loyalty program plays a crucial role.

Loyalty Program 104

Loyalty Program 2024 Email Marketing Customer Experience 104

The Rail

MARCH 27, 2024

By Emma Carter, Contributor The 2024 National Restaurant Association report shows that sales are up and restaurants are hiring. Optimize Your Restaurant’s Menu In the restaurant industry in 2024 restaurant analytics and reporting are essential to give you a clearer idea of how to optimize your menu.

Email Marketing 130

Email Marketing Point of Sale Seasonal Menu Customer Experience 130

MBB Hospitality

DECEMBER 22, 2024

According to a report by Statista , the online food delivery market in the U.S. is projected to reach $353 billion by 2024, fueled by increased smartphone usage and consumer demand for convenience. Implementing robust tracking systems and real-time communication tools can help manage customer expectations and improve satisfaction.

Online Ordering 52

Online Ordering Ordering Front of House Customer Service 52

Get Beyond

JANUARY 4, 2024

But that doesn’t mean you can’t start implementing strategies for small business success in 2024 and beyond. Here are eight strategies for successful growth in 2024. For example, if you’re coming up against writer’s block crafting a marketing email, it could be the perfect time to turn to ChatGPT to help you write a rough draft.

2024 52

2024 Small Business Cash Management Email Marketing 52

Restaurant365

JULY 24, 2020

market for online food delivery. According to Statista, a provider of market and consumer data, the market for online food delivery in the U.S. Revenue is expected to show an annual growth rate (CAGR 2020-2024) of 5.1%, resulting in a projected market volume of $32,325m by 2024. Market Your New Channel.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

QSR Automations

DECEMBER 22, 2023

As we head into 2024, we predict that there will only be even more great ways to implement AI. Having a constant line of communication between you and your customers has proven to be the most reliable way to ensure that your restaurant is their go-to choice for dining. Harold is a foodie with a particularly developed sweet tooth.

2024 52

2024 Online Ordering Loyalty Program Customer Service 52

Apicbase

FEBRUARY 29, 2024

To give you the full picture of the positives and negatives of what lies ahead for 2024, we combed through dozens of recent industry reports and compiled a list of 93 restaurant industry statistics. Restaurant Industry Stats 2024 – Our Top 10 10 restaurant industry stats for 2024 to keep in mind. Let’s dig in. billion by 2030.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

MARCH 11, 2025

These changes have become permanent shifts in how they target customers, market themselves, and design their offerings." In 2024, we launched Mad Dash, which totally changed curbside pickup. The pandemic changed how businesses market, no doubt about it. Small businesses did what they always do—adapt.

Loyalty Program 473

Loyalty Program Mobile Ordering Customer Experience Online Ordering 473

SpotOn

JUNE 5, 2024

The law, SB 478 , is set to go into effect July 1, 2024, and prohibits fees imposed on a bill in addition to the listed prices. State laws may specify whether or not businesses can charge additional fees, the percentage or amount they're allowed to charge, and how the business is required to communicate their prices.

Small Business 52

Small Business Restaurant Law Customer Service Pricing 52

Apicbase

FEBRUARY 6, 2023

By 2030, it is estimated that the cloud kitchen market will bring in $112.7 It’s the only way to remain profitable and adapt to changing market trends at a moment’s notice. As a result, a KDS improves communication and order accuracy while making the order flow 100% paper-free. Competition is fierce. billion in revenue.

Delivery 52

Delivery Management Management Online Ordering 52

Apicbase

MARCH 28, 2024

All while cutting out meetings and phone calls which are far less productive than managing communication through your restaurant kitchen software. As a result, a KDS improves communication and order accuracy while making the order flow 100% paper-free. Tick ’n Cook is an example of a kitchen display system.

Management 52

Management Management Point of Sale Kitchen Safety 52

Black Box Intelligence

MAY 5, 2023

Product/Service Development surveys to gain a deeper understanding of a target audience’s needs and preferences to inform a business’ development strategy and increase the chances of success in the market. Pick the Right Delivery Method You can choose to deliver your surveys to customers via QR code, email, or kiosks.

Customer Experience 52

Customer Experience Customer Service Take-out Email Marketing 52

Mad Mobile

MARCH 8, 2024

Statistics from 2024 show that 84% of US consumers enjoy using self-service kiosks with 66% preferring them to staffed checkouts. Market trends fueling adoption Staffing shortages are one of the most influential market trends in the restaurant industry, fueling the adoption of new tech.

Ordering 40

Ordering Online Ordering POS Mobile Ordering 40

Modern Restaurant Management

NOVEMBER 19, 2020

. “As a cooperative, Ocean Spray farmers know the importance of building and feeding communities, and share these values with local independent restaurants,” said Chris O’Connor, Vice President of Marketing at Ocean Spray. We know that by coming together, we can create real and lasting impact in our community.”

Mobile Ordering 369

Mobile Ordering Kitchen Safety Online Ordering Coaching 369

SpotOn

DECEMBER 30, 2024

At the beginning of 2024, the NRA reported that 73% of operators expected profit to be less or the same over the year, with 38% saying they didn't make any profit in 2023. When the communication between guests, servers, and staff in the kitchen is clear, ordering and preparation mistakes are minimized to reduce food costs significantly.

Operations 52

Operations Loyalty Program Online Ordering POS 52

Modern Restaurant Management

DECEMBER 31, 2019

Substantial advantages in marketing, reduced labor costs, shared management costs, lower occupancy cost can be had in this model. A chicken sandwich and the impact it has had on how to market a product – see Popeye’s vs. Chick-fil-A. The global food delivery market is expected to grow to 11.4 Ghost Kitchens.

2020 346

2020 Kitchen Safety Consumer Goods Food Safety 346

Go Hire- Restaurants

JUNE 16, 2025

Thanks to email automation and chatbots, no candidate question remains unanswered — this technology ensures a timely response so every potential hire feels valued. We aspire for our candidate experience to mirror this excellence—transparent, communicative, and focused on the applicant’s needs.

Recruiting 52

Recruiting Hiring Social Media Advertising 52