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The Digital Revolution, Evolving Consumer Expectations and Other Trends

Modern Restaurant Management

In 2023, the restaurant industry experienced a remarkable transformation, driven by the rapid integration of advanced technologies. Technology Integration – Restaurants leveraged AI, IoT, 5G, and quantum computing to optimize operations, enhance inventory management, streamline supply chains, improve food safety, and more.

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MRM Research Roundup: Top F&B Trends to Watch

Modern Restaurant Management

A Decade of DoorDash DoorDash celebrated its 10th anniversary by unveiling Dash From the Past 2023 and Dash From the Past: A Decade Delivered, which checks in on popular trends as we celebrate the best of what users have dashed over the past year, and over the past decade. Like the most ordered food on DoorDash of all time: French fries.

2024 189
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2022 Reflections: The Year That Was for Restaurants

Modern Restaurant Management

Over the past year, brands modified expansion strategies, leaned into new technologies and chose to invest more into their employees to keep up with trends, improve operations, win over customers and embrace company culture. We expect this will continue into 2023, and operators that don’t prioritize technology will be left behind.

2022 197
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Great Expectations as Customers Show Increased Appetite for Swift Service and Customization

Modern Restaurant Management

For lengthy periods over the course of two years, businesses were forced to operate solely on a take-out and delivery basis, and it soon became evident that everybody would need to up their game. In this way, they are providing customers with more information about their offerings, and what steps can be taken to accommodate all dietary needs.

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Consumer Habits Are Changing — What’s Next for Restaurant Tech?

Modern Restaurant Management

However, given the current circumstances surrounding the COVID-19 pandemic, economic instability and impending recession in 2023 , traditional norms are shattered. The drive-thru has become an integral part of QSR operations as restaurants witness a surge in popularity propelled by the pandemic.

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16 Good Restaurant Survey Questions To Ask Your Guests [2023]

24/7 Waiter

Are you happy with our operating hours and why? This will tell you if customers find your restaurant’s hours of operation convenient. Do you have any dietary restrictions that hindered you from ordering certain dishes? Your future business relies on smooth operation. Do you have any suggestions for us?

2023 36
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MRM Plant-Based: Trends in Meatless and Copper Branch Expands in Time for Veganuary

Modern Restaurant Management

Menus are accommodating dietary preferences and identities, as well as taking various cultures into consideration, and even creating entire vegan menus. In 2016, there were only four companies operating in the space. Some trends the industry is seeing include: To Infinity & Beyond…MEATS. Now it is more than thirty.