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Franchise Portfolio Diversification: Trends Taking Shape in 2022

Modern Restaurant Management

From full service to fast-casual to legacy fast-food brands, the one constant was disruption. Many brands were able to turn a profit from the lockdowns and social distancing orders by shifting operations toward drive-thru, delivery, pick-up, and curbside models. Just as one issue seemed fixed, another presents itself.

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NCR Reveals 2022 Hospitality Trends and Predictions

Modern Restaurant Management

Restaurant operators once again find themselves refocusing priorities and altering their plans for 2022. Here are some trends NCR is watching as move into 2022. While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge.

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What Trends Are You Seeing and What Can We Expect to See More of in 2022?

Modern Restaurant Management

Additionally, as a result of the ongoing labor shortage, we anticipate more automated chatbots to support on-site team members and help streamline their work as well as operators looking for locations with smaller dine-in square footage in favor of adding more drive-thru lanes. Clinton Anderson, CEO, Fourth Enterprises.

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Restaurant Sales Hold Strong in September 2022 Despite Persistent Decline in Guest Counts

Black Box Intelligence

from August 2022. in June and July (a sliver of a silver lining) – this is the seventh month in a row (since March 2022) that same-store traffic growth numbers have been negative. With the exception of Fine Dining, all restaurant segments experienced negative same-store traffic growth during Q3 2022. reported in August.

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How Restaurants Are Evolving in 2021: New Business Models

7 Shifts

The stories of adaptation and pivot in the restaurant industry are nothing short of remarkable, as owners and operators have shifted business models on their head in order to stay afloat—and thrive. Many restaurants have begin operating on what Bruce Bell, Head of Square for Restaurants, calls a “hub-and-spoke model.”

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MRM EXCLUSIVE: Fast Food Has Become a Hi-Tech Job

Modern Restaurant Management

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Fast forward to 2022. Who makes the magic happen?

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The (ConnectSmart ®) Host with the Most: How ConnectSmart® Host Can Improve Staff Retention and Customer Satisfaction 

QSR Automations

In the fast-paced world of restaurant management, making sure everything runs smoothly and customers are satisfied is key. That’s where ConnectSmart® Host comes in – it’s a game-changing tool that helps restaurants manage their front-of-house operations with ease.