Modern Restaurant Management

OCTOBER 15, 2020

According to William Blair , delivery is projected to have a 25 percent CAGR over four years, growing from about $25 billion in 2018 to $62 billion in 2022. Even restaurants traditionally associated with their unique dine-in experiences, such as Benihana and Fogo de Chão, now have branded delivery programs.

Delivery 223

Delivery Social Media Loyalty Program Customer Service 223

The Restaurant Times

FEBRUARY 24, 2022

Restaurant marketing in today’s highly competitive industry necessitates precision, consistency, and thorough consumer data. Both online and offline marketing strategies can benefit from data gathered about your actual customers. The sharp increase in restaurant competition in the market has emphasized the importance of branding.

2022 52

2022 Loyalty Program Email Marketing Customer Service 52

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 178

2021 Loyalty Program Retail Online Ordering 178

QSR Automations

DECEMBER 22, 2023

Of course, it’s still advisable to provide good support over the phone if your customers need help from one of your employees, as well as monitor those calls for future improvements. Software for managing customer relations already exists and is used by many companies in various branches of the industry.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. It’s one more way we can show how much we care about our employees. “We are very excited about our partnership with SaverLife. To be able to offer these types of resources means a lot.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Cheetah

SEPTEMBER 30, 2021

Understandably they choose the less physically demanding, more controlled environments this makes filling third shift employees and delivery drivers incredibly difficult. As grazing crops were scorched and shriveled, food for livestock has also come at a risk, influencing the meat market. Everyone is finding ways to adapt.

Food Supply 148

Food Supply Supplies Pricing Food 148

Modern Restaurant Management

DECEMBER 14, 2021

Modern Restaurant Manaagement (MRM) magazine asked restaurant industry insiders to discuss the key challenges they believe restaurants will face in 2022. The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. A drop in employee retention & difficulty in hiring.

2022 189

2022 Food Supply Mobile Ordering Customer Experience 189

Modern Restaurant Management

JANUARY 22, 2021

“This new model will allow our franchisees to go-to-market quicker than ever before, while reducing the overall development and operational costs,” said Jim Stevens, president of Golden Chick. INAA will develop 10 restaurants in the Dallas-Fort Worth market, with the first location scheduled to open this year.

Franchise 203

Franchise Franchising 2020 2021 203

Cheetah

SEPTEMBER 30, 2021

Understandably they choose the less physically demanding, more controlled environments this makes filling third shift employees and delivery drivers incredibly difficult. As grazing crops were scorched and shriveled, food for livestock has also come at a risk, influencing the meat market. Everyone is finding ways to adapt.

Food Supply 78

Food Supply Supplies Pricing Food 78

Restaurant365

JULY 8, 2021

Chang’s has opened eight of its To Go concepts and plans to have more than 50 To Go units in its network by 2022 to meet the increased demand for takeout and delivery. Many restaurants turned to takeout and delivery to remain in business during the pandemic and because of pandemic-related restrictions. ” In fact, P.F.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Apicbase

FEBRUARY 29, 2024

Food costs increased in 2023: according to one survey, 60% of operators reported that all or most suppliers raised their prices , up from 50% in 2022. million in 2022, to $1,087 million in 2023. It is estimated that the US food service sector wasted 13 million tons of food in 2022, up from 9.15 decline from 2022.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

DECEMBER 19, 2023

. – Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023. Building these relationships with customers is key to attracting new guests and fostering long-term brand loyalty across locations. We’ve seen how robotics can improve not only the customer experience, but the employee experience.

2023 117

2023 Front of House Customer Experience Customer Service 117

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. These changes go into effect in October for the launch of the 2022 call for entry period.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s Love & Sandwiches made a strategic investment in Los Angeles phenomenon Bangin’ Buns with plans to expand the young concept across Southern California and bring the brand to new markets. “Both Ike’s and Bangin Buns have unique flavorful products unlike anything available in the market today.”

Franchise 188

Franchise Franchising Food Fast Casual 188

Modern Restaurant Management

MARCH 11, 2020

.” Derek Jones, President of Smart Foodservice, commented, “The management team at Smart Foodservice very much looks forward to working with the team at US Foods in accelerating our growth in the attractive cash and carry foodservice market. SpotOn Secures $50M Funding. SpotOn Transact, Inc.,

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

DECEMBER 14, 2020

" The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. The US Foods Ghost Kitchen program also recently expanded its concept offerings from six to 12. .

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

JUNE 8, 2020

7010 – Paycheck Protection Program (PP) Flexibility Act of 2020 which extends provisions of the act to give more time to both use and pay back the funds. In this edition of MRM News Bites, we feature the latest on PPP loans and newest tech and products to help restaurants on the road to recovery. PPP Goes Flexible.

Guest Recovery 154

Guest Recovery Food Safety Employee Relations Mobile Ordering 154

EATER

JULY 22, 2021

And that was before the fall and winter surges, which resulted in an exponential rise in virus-related hospitalizations and deaths , followed by new rounds of closures and restrictions. A to-go terrine exemplifies the expansion of Reverence’s takeout program throughout the pandemic. shed nearly 4 million industry jobs out of 15.6

Fine Dining 114

Fine Dining Back of House Dine-in Front of House 114

Modern Restaurant Management

JANUARY 31, 2020

voted Republican in 2016 – North Dakota, South Dakota, Wyoming, and Alaska – with services sectors and several food-related economic growth trended blue — Washington D.C., The report also found that the third-party delivery market is rapidly gaining scale, growing nearly five times faster than the total food industry.

2020 192

2020 Loyalty Program Point of Sale 2019 192