Chowly

FEBRUARY 23, 2024

The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. While restaurant sales are predicted to rise in 2024, high operational costs will limit profit margins. Job opportunities expanded, with over 2.6 million jobs added nationally.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Restaurant365

DECEMBER 4, 2020

Certainly, 2020 brought challenges for the restaurant industry that most owners and operators didn’t see coming. COVID-19 has prompted massive changes in how restaurants operate. Other restaurants had to shift operations to a limited-capacity model, adjusting labor and food costs to match new sales levels.

2021 78

2021 Operations Mobile Ordering Social Media 78

Modern Restaurant Management

JUNE 19, 2020

Those pivots are also reflected in the digital world, in which websites that previously offered little more than a business’s name, address and phone number now have much higher consumer requirements. In 2020, too many restaurant websites are still little more than digital brochures.

Website Management 201

Website Management Loyalty Program Front of House Point of Sale 201

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Change management needs to be a top priority.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Additional funding has been allocated for the Paycheck Protection Program (PPP ). How to ramp up takeout and delivery operations.

Webinar 197

Webinar Mobile Ordering Loyalty Program Online Ordering 197

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Operator optimism and investment fuels future credit needs.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

ChowNow

AUGUST 26, 2021

These cases became unbelievably frequent and they’ve somehow become so increasingly routine that it has made it impossible to continue to operate a business under these conditions.”. Online orders for food and beverage grew an incredible 93 percent between 2019 and 2020. Learn more by scheduling a free demo today.

Operations 78

Operations Online Ordering Food Safety Mobile Ordering 78

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Additional funding has been allocated for the Paycheck Protection Program (PPP ). How to ramp up takeout and delivery operations.

Webinar 185

Webinar Loyalty Program Online Ordering Social Media 185

7 Shifts

MARCH 27, 2020

states are forcing non-essential businesses to stop operations. However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Manage expectations by creating a timeline for updates. We’ll talk about this more later on.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

ChowNow

MARCH 26, 2021

These cases became unbelievably frequent and they’ve somehow become so increasingly routine that it has made it impossible to continue to operate a business under these conditions.”. Online orders for food and beverage grew an incredible 93 percent between 2019 and 2020. Learn more by scheduling a free demo today.

Operations 88

Operations Online Ordering Food Safety Mobile Ordering 88

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “Our new formats are incredibly attractive to today’s multi-unit operators, who are looking for chef-driven food quality at a lower investment than a traditional QSR.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Deliverect

DECEMBER 27, 2020

You’ll learn how each approach benefits consumers and operators in different ways. Ordering food and goods online or via a mobile app has gradually taken off in recent years, but the emergence of COVID-19 in 2020 generated meteoric growth in online ordering and direct-to-consumer delivery and pickup options. Online Ordering Today.

Online Ordering 120

Online Ordering Ordering Point of Sale Mobile Ordering 120

Goliath Consulting

NOVEMBER 23, 2021

Customers are able to scan the QR code, which redirects them to the restaurant’s website in which contains the restaurant’s menu. QR codes have been around since 2010, but they didn’t catch on for mainstream use in North America until the 2020’s.” According to Total Food Service, QR codes can drive engagement and loyalty opportunities.

Loyalty Program 88

Loyalty Program Social Media Customer Experience Online Ordering 88

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Modern Restaurant Management

SEPTEMBER 15, 2021

It is expected alcohol sales will grow as suppliers and operators adapt packing and pricing models to bolster alcohol sales with delivery. 51 percent of those 18-34 would choose one restaurant over another if they can order online through a website or app to pick up at a restaurant. ” Supporting Local.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Bingage

JANUARY 29, 2021

We all know that the F&B industry is one of the hardest-hit industry during the pandemic that made drastic changes in the way it operates. This year people have several hopes to make a satisfying business to cope up with 2020 loses. Increasing repeat customer visits through automated Loyalty Programs.

2021 98

2021 Email Marketing Demo Loyalty Program 98

Deliverect

DECEMBER 27, 2020

You’ll learn how each approach benefits consumers and operators in different ways. Ordering food and goods online or via a mobile app has gradually taken off in recent years, but the emergence of COVID-19 in 2020 generated meteoric growth in online ordering and direct-to-consumer delivery and pickup options. Online Ordering Today.

Online Ordering 78

Online Ordering Ordering Point of Sale Mobile Ordering 78

The Restaurant Times

JUNE 11, 2021

Managing a restaurant is a daunting task. Handling inventory, staff and customers, along with keeping track of analytics and reports all at the same time can become cumbersome for the restaurant manager. That is why, automating restaurant operations is always fruitful. It enables you to manage each task efficiently. .

POS 52

POS Mobile Ordering Loyalty Program Online Ordering 52

Modern Restaurant Management

JUNE 3, 2021

Consistent with the previous report, consumers still expect a wait time of under six minutes at the drive-thru, curbside and in-store, down from 10 minutes in August 2020. Fresh research from CGA highlights the growing popularity of the On Premise on public holidays, and the potential for operator-supplier collaboration. Text ordering.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

The Restaurant Times

JUNE 1, 2022

In 2020, the US ice cream industry produced more than 1 billion gallons of ice creams generating around USD 5.6 Check the US Small Business Administration (SBA) website for more details. Check the US Food and Drug Administration (USFDA) website for more details. Food Service License. Occupancy Permit.

License 52

License Insurance Employee Relations Website Management 52

ChefMod

OCTOBER 6, 2021

In a bid to counteract these negative effects in the restaurant industry, the government established various regulations to ensure the safe operation of the restaurant industry. But, how have they managed to stay up and running so far? Over 8 million restaurant employees lost their jobs [permanently or temporarily.

2021 52

2021 Email Marketing Front of House Cash Management 52

Bingage

MAY 24, 2022

Increasing repeat customer visits through automated Loyalty Programs. The referral program is the ultimate way to increase sales by getting new customers via existing customers. Bingage is helping restaurants with its easy referral program feature which run without downloading any application or website.

Customer Experience 52

Customer Experience Email Marketing Loyalty Program Demo 52

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Finding and retaining employees remain among the biggest obstacles operators struggle with. percent at hotels.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. trillion to $1.34

2024 52

2024 Operations 2023 Loyalty Program 52

Bingage

JANUARY 29, 2021

Increasing repeat customer visits through automated Loyalty Programs. The referral program is the ultimate way to increase sales by getting new customers via existing customers. Bingage is helping restaurants with its easy referral program feature which run without downloading any application or website.

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Goliath Consulting

APRIL 15, 2021

The benefits of having loyalty programs—particularly mobile programs—have become more noticeable due to the pandemic. Customers are prioritizing value, convenience and speed more than ever, and loyalty programs that are able to provide these perks are reaping the benefits from growing sales to more return customers.

Loyalty Program 88

Loyalty Program 2021 Mobile Ordering Customer Experience 88

Bingage

JANUARY 29, 2021

Increasing repeat customer visits through automated Loyalty Programs. The referral program is the ultimate way to increase sales by getting new customers via existing customers. Bingage is helping restaurants with its easy referral program feature which run without downloading any application or website.

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

BNG Point of Sale

AUGUST 27, 2021

Even as the hospitality industry and catering service businesses throughout the country begin to reopen, owners and operators are faced with a whole new set of issues. For example, let’s say John Doe Bar’s total sales from July to September 2020 were $1.25 million in expenses from July to September 2020. . Net profit .

Point of Sale 52

Point of Sale Social Media Customer Service Online Ordering 52

Goliath Consulting

APRIL 15, 2021

The benefits of having loyalty programs—particularly mobile programs—have become more noticeable due to the pandemic. Customers are prioritizing value, convenience and speed more than ever, and loyalty programs that are able to provide these perks are reaping the benefits from growing sales to more return customers.

Loyalty Program 78

Loyalty Program 2021 Mobile Ordering Customer Experience 78

The Food Corridor

MARCH 27, 2023

These commissary kitchens are sometimes also known as ghost kitchens, shared kitchens , or virtual kitchens with the delivery-only food brands operating within them called virtual restaurants. The Food Corridor powers cloud kitchens with booking and management tools How does a cloud kitchen work? What’s behind the cloud kitchen trend?

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

SEPTEMBER 30, 2020

Only 13 percent of respondents said that ordering from their favorite delivery app was important, but 38 percent said that the ability to easily order from the restaurant website mattered to them. Restaurants with a loyalty program should also highlight the benefits while remarketing to guests. Small Business Recovery.

2020 189

2020 Mobile Ordering Guest Recovery Customer Service 189

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Yelp Economic Average. Consumer interest in restaurants dropped by 52 percent from March 10 to April 19. Third-Party Delivery Impact.

2020 191

2020 Fast Casual Food Safety Guest Recovery 191

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. ” Tyga Bites Launches.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

DECEMBER 4, 2020

. “They’ve had to basically adapt and change their entire business model,” says Yang Yang, an associate professor in the School of Sport, Tourism and Hospitality Management (STHM) at Temple University. from February 1 to April 30, 2020, during the early part of the pandemic. percent demand decline. Shopping malls.

Loyalty Program 145

Loyalty Program Fast Casual Online Ordering Consumer Goods 145

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. The purchase is expected to be completed in September 2020.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Experienced a decrease in wages or loss of job on or after March 10, 2020. restaurant employees financially impacted by the coronavirus crisis.

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206