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The Most Challenging Restaurant Industry Technology Trends of 2018

Gecko Hospitality

Things are no different in the restaurant industry, and 2018 has seen some notable—and in many instances, challenging—tech trends that are changing facets of the business. Placing Mobile Orders in Advance. Some of the biggest coffee shop and restaurant chains now offer advance ordering for pickup and takeout via mobile apps.

2018 46
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MRM Research Roundup: Coronavirus Stats and More

Modern Restaurant Management

17 percent said they were just avoiding dining-in (opting to pick-up or have food delivered), with 10 percent appearing to lean toward Ordering for Pickup only. percent decrease from 2018 amid the ongoing trade war but still the second-highest year on record. In reality, Order for Pickup offers wait times up to 2.4X

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The 20/20 on 2020: Restaurant Experts Weigh In

Modern Restaurant Management

As such, a big focus in 2020 will be on how to find, recruit and keep team members. Online ordering will continue to have a profound effect on the industry in 2020, but the power dynamics will change. Ray Reddy, CEO and co-founder of mobile pickup app Ritual. We expect this trend to continue, and even pick up steam, in 2020.

2020 136
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P.F. Chang’s To Go and Wing Squad Delivers

Modern Restaurant Management

He succeeds Frances Allen, Boston Market’s CEO since 2018, who is departing for a new venture. He also previously worked with Taco Bell Corporation and Mobil Oil Corporation. The first 100 guests to place an order either online or in person at the new River North location will get free Lettuce Wraps for a year.

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MRM Franchise Feed: Kitchen of the Future, Restaurant Sherpas and Dunkin’ Hirin’

Modern Restaurant Management

To shine the spotlight on the immediate opportunities that exist for all Americans to find employment at franchised restaurants of an iconic brand that holds a unique place in people’s daily lives, Dunkin’ is launching its first-ever national advertising campaign aimed at recruitment. ” A&W Doubling Up.

Franchise 144
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MRM Franchise Feed: Non-Traditional Dunkin’ and Boxing-Themed Concept

Modern Restaurant Management

” Key capabilities for the implementation include an integrated drive-thru solution, mobile order takers for line busting, a synchronized kitchen display system to interface with the POS, and an open API, which enables the integration of best-of-breed solutions directly to the POS platform. ” Main Squeeze Has New App.

Franchise 178
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Fast-Casual Academia, Climatarian Menu and Ice Auction

Modern Restaurant Management

These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. SALIDO continues to execute on its hiring plans to recruit and invest in talent across their Product, Engineering, Customer Experience, and Sales Teams. ” says John Cocker, FOODWORKS’s president.