Modern Restaurant Management

FEBRUARY 25, 2020

The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act. ” The NLRB issued an NPRM concerning joint-employer status under the NLRA on September 13, 2018. NLRB Issues Joint-Employer Ruling.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

Modern Restaurant Management

DECEMBER 16, 2019

While restaurant sales were lower for November of 2018, November of 2019 did not include the same holiday headwinds. Finding and retaining employees remain among the biggest obstacles operators struggle with. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. First, at 2.1

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

DECEMBER 12, 2019

An inaugural loyalty program (September). Program, which has impacted more than 65 million students in 35 years. Since 2016, Pizza Hut has impacted over 22 million lives through its literacy initiatives and programs. Local Subway® Day Program Celebrates Nearly a Decade. A rebrand (June).

Franchise 275

Franchise Franchising Loyalty Program Book 275

Modern Restaurant Management

MARCH 16, 2020

percent from unusually high numbers a year ago related to U.S. percent decrease from 2018 amid the ongoing trade war but still the second-highest year on record. Offering multiple ways to order – from kiosks to loyalty apps to tablets – is essential to minimizing customers’ wait times. That was up 5.7

Mobile Ordering 306

Mobile Ordering Online Ordering Point of Sale POS 306

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s locations have industry-leading average unit volumes, which have only gotten stronger since the company overhauled its marketing technology stack, including an upgraded loyalty program, a new website and easier online ordering. I could not be happier with their experience and energy – it is outstanding!”

Franchise 471

Franchise Franchising Food Fast Casual 471

Modern Restaurant Management

FEBRUARY 19, 2020

Prior to Boston Market, Allen served as President of Jack-in-the-Box from 2014 to 2018, where she held full strategic and operational responsibility for the 2,200-unit, $3 billion hamburger quick service restaurant chain, generating superior results and upgrading the quality of the menu. Taco John’s International Inc.

Franchise 305

Franchise Franchising Fast Casual Point of Sale 305

Lavu

FEBRUARY 12, 2020

Gourmet and artisanal ice cream prevailed in 2016, globally-inspired ice cream flavors influenced 2017 shop owners, wacky ice cream flavors were trending in 2018, and in 2019, creative ice cream vessels appear to be the new hot trend (like Booyah’s ice cream taco ). Labor Cost Percentage .

Point of Sale 78

Point of Sale Employee Relations Customer Service Loyalty Program 78

Notch

JANUARY 23, 2019

You made a 6% profit margin—or just shy of the 2018 industry average of 6.1%. In 2018, Wendy’s saw a profit margin of 15.9%. Here’s an example: One restaurant manager we’ve connected with occasionally removes the trash cans from his kitchen and replaces them with food scrap boxes, labeled with each employee's name.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

The Restaurant Times

DECEMBER 20, 2021

According to a survey conducted by NSDUH in 2018, around 140 million Americans (~51% of the population) aged 12 or more were current consumers of alcohol. Some of the common permits required are: Employee Identification Number (EIN). Create a loyalty program and reward the regular customers for their support.

Bar 52

Bar License Loyalty Program Kitchen Safety 52

Notch

JANUARY 23, 2019

You made a 6% profit margin—or just shy of the 2018 industry average of 6.1%. In 2018, Wendy’s saw a profit margin of 15.9%. Here’s an example: One restaurant manager we’ve connected with occasionally removes the trash cans from his kitchen and replaces them with food scrap boxes, labeled with each employee's name.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Modern Restaurant Management

JANUARY 31, 2020

percent, largely contributed to the 2019 drop and marked the largest quarter-over-quarter decline since 2018. points in 2018. voted Republican in 2016 – North Dakota, South Dakota, Wyoming, and Alaska – with services sectors and several food-related economic growth trended blue — Washington D.C.,

2020 480

2020 Loyalty Program 2019 Point of Sale 480

Modern Restaurant Management

JUNE 19, 2020

Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Relish by ezCater.

Food Safety 362

Food Safety Customer Experience Website Management Employee Relations 362

Modern Restaurant Management

AUGUST 16, 2021

Restaurant labor costs are rising as the industry attempts to lure back employees who were laid off or voluntarily left the workforce during the pandemic. Food service and drinking places had 12 million employees in February 2020, but the number employed in the industry declined nearly 50 percent to 6.4 percent, compared with 3.1

2021 450

2021 Guest Recovery 2019 Point of Sale 450

Modern Restaurant Management

NOVEMBER 20, 2019

McDonald's committed $500,000 to establish the first-ever McDonald's/APIA Scholarship program in partnership with APIA Scholars. The McDonald's/APIA Scholarship program will award 15 four-year scholarships and 40 one-year scholarships to rising college freshmen through APIA Scholars, which will be awarded in Spring 2020.

Franchise 261

Franchise Franchising Customer Experience 2020 261

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. The Awards are one of these programs.” ” said Dawn Padmore, VP of Awards.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

APRIL 20, 2021

The most popular COVID-related safety offerings people look for when booking a venue included outdoor spaces (47 percent) and socially-distanced floor plans (40 percent). the Index serves as a scorecard for operational health, focusing on key performance metrics for sales, costs, customer experience, loss, and employee trends.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

EATER

MARCH 15, 2021

When, in 2018, chef Alex Sorenson was tasked by the team behind the Long Island Bar, where Torres had worked since 2014, with opening the Rockwell Place, he enlisted Torres’s help. “I Now, he was letting go of employees, picking up most of the work himself. Jordan brought this spirit of service to her work at Giant, too.

Education 274

Education Kitchen Safety Customer Service Certification 274

Modern Restaurant Management

DECEMBER 31, 2019

Labor issues will continue to bring challenges in 2020, but these challenges will offer restaurants the opportunity for a continued and relentless focus on creating rewarding environments for employees. The ongoing labor shortage is leaving employers struggling to hire and maintain employees while also being pressured to increase wages.

2020 346

2020 Kitchen Safety Consumer Goods Food Safety 346

Modern Restaurant Management

OCTOBER 29, 2020

. “Core to our founding mission is a commitment to providing multiple solutions for restaurants to come online in a way that makes sense for their business, and this new program is another way restaurants can adapt to the new normal. Simon was an avid hunter and sportsman, but his greatest joy was his family.

Online Ordering 359

Online Ordering Customer Service Food Order Customer Experience 359

Modern Restaurant Management

MAY 5, 2020

The new Yelp for Business will feature COVID-19 related content and prompts intended to help business owners communicate effectively with consumers and tips to weather the storm. Touchless payments and loyalty tie NFC payments to loyalty programs with a single tap and are part of our deep integrations with Google Wallet and Apple Pay.

Guest Recovery 305

Guest Recovery Food Safety Loyalty Program Point of Sale 305

Modern Restaurant Management

OCTOBER 15, 2019

percent (the first quarter of 2018 at -0.05 Arguably, the two biggest headwinds faced by restaurants today are declining traffic and keeping restaurants staffed with enough qualified employees. For the first time in two years, growth was negative during the third quarter of 2019 with same-store sales growth of -0.4 percent growth.

2019 211

2019 Point of Sale Small Business Consumer Goods 211