7 Shifts

MARCH 10, 2022

Reservation software keeps your hosts organized, review sites provide you with actionable feedback on your performance, and staff management software keeps your team in sync with auto scheduling. In 2022, there aren't many areas in restaurant management that can't be made better with technology. Top Restaurant Management Apps. TouchBistro.

Management 195

Management Management Operations Point of Sale 195

7 Shifts

DECEMBER 18, 2023

The role of a restaurant manager is always in motion. There’s always something else to get done, a new fire to put out, and broken things to fix. All of that on top of the everyday tasks from scheduling to payroll to reporting can catch up to you. From cleaning flat tops to refilling sanitizers, it’s easy for tasks to get lost in the shuffle.

Management 195

Management Management Email Marketing Point of Sale 195

Modern Restaurant Management

MAY 24, 2024

Today, customers find restaurant brands through influencers, social media, review sites, and multiple channels. It increases the restaurant sales and builds a loyal customer base. Hence, we need to understand the key aspects of developing a loyalty program to increase restaurant sales and explore the ways that can be adopted.

Loyalty Program 122

Loyalty Program Point of Sale Email Marketing Customer Experience 122

Modern Restaurant Management

MARCH 25, 2022

As the impact of the pandemic wanes, restaurant owners should evaluate the contactless service options they implemented to keep customers and staff safe to see how they can help drive sales. Restaurants can capitalize on the growing familiarity of QR codes to help drive sales. Having great online reviews can also help drum up business.

Social Media 212

Social Media Email Marketing Mobile Ordering Kitchen Safety 212

Social Hospitality

AUGUST 25, 2019

C ustomer interaction points can range from mobile apps, third-party food aggregator apps, social media, and chat apps. Besides answering customer inquiries, Chatbots help funnel sales in an efficient manner. That changes when you use a conversational chatbot on the website, mobile app, or social media.

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

Lavu

JANUARY 31, 2020

Dining out is no exception; customers are seeking restaurants that integrate the latest reservation technology. It’s no secret that the day-to-day activities are moving at a fast pace, and the ease of online reservation tech is seductive to the modern customer. . Easy point of sale integration. . Loyalty Program .

Reservations 78

Reservations Loyalty Program Front of House Social Media 78

7 Shifts

OCTOBER 31, 2022

When a plan is too wordy, it tends to turn off the reader and can actually prevent them from finishing,” Lauren Fernandez adds that the business plan should be more akin to a sales document, not an A-to-Z tactical roadmap. You can't start a restaurant without a plan. But it doesn't have to be overwhelming. Table of Contents. Download now.

Point of Sale 398

Point of Sale Back of House Document Download 398

Modern Restaurant Management

AUGUST 22, 2023

AI is everywhere: It’s pasted across headlines (like this one), trending on social media and the subject of conversations. Customer-facing chatbots provide instant assistance to customers and can be used to address inquiries, facilitate reservations or to place orders. The numbers are growing among restaurants, too.

Marketing 167

Marketing Social Media Point of Sale Customer Service 167

Culinary Cues

AUGUST 24, 2020

Take a breath, hold on and think it through, turn on a dime, change or be changed, now is the time, don’t jump to conclusions, don’t forget what got you to this point, the past is the past – move on, the conflicting words of advice are swirling around us and restaurateurs and chefs are caught in the middle like a ship without a rudder.

Point of Sale 252

Point of Sale Social Media Customer Service Reservations 252

SpotOn

MARCH 5, 2024

Designed to streamline the restaurant marketing process, SpotOn Marketing Assist is the first product of its kind to empower restaurants to drive guest visits and boost sales while eliminating the time and resources needed for self-serve marketing tools.   Operators can view, edit, or delete scheduled campaigns in the dashboard anytime.

Marketing 115

Marketing Email Marketing Social Media Loyalty Program 115

7 Shifts

MAY 23, 2024

This includes: Net Sales: The total revenue derived from your sale of food and beverages. Restaurant expense #1: food cost Your restaurant's food cost comprises 3 elements: the food cost percentage, the cost of ingredients, and the sales or revenue from selling your dishes. Managing a restaurant is not for the faint-hearted.

Point of Sale 222

Point of Sale Seasonal Menu Food Supply Cash Management 222

7 Shifts

NOVEMBER 9, 2022

Restaurants often use social media to target users. Get holiday reservations? When done right, email marketing works wonders—you stay top of mind and increase order values. According to a Salescycle report , 50.7% of customers make a monthly purchase based on marketing emails. Table of Contents. 10 Restaurant Newsletter Ideas.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Modern Restaurant Management

JULY 12, 2022

This can be done by calculating your restaurant’s food cost percentage and cost of each dish using reports and data that an integrated point-of-sale can provide. Keep things running smoothly by using an integrated point-of-sale system that allows you to do everything in one place. Offer Easy Online Ordering.

Loyalty Program 221

Loyalty Program Online Ordering Point of Sale Customer Experience 221

Social Hospitality

DECEMBER 1, 2019

This is true for everything processing reservations and orders, to marketing, to being able to deliver entertainment in your establishment. Then, there are reservation management systems. They take reservations and automatically apply time allocations based on the number of bookings. The right tools deliver the right results.

Technology 195

Technology Website Management Entertainment Point of Sale 195

7 Shifts

JUNE 4, 2021

Break-even point. Sales per labor hour. You can now determine what percentage this is off your overall sales to get a picture of your restaurant's financial health. Business is often a game of numbers, and restaurants are no exception. If it's not measured, it won't be managed. Table of Contents: Cost of Goods Sold.

Point of Sale 417

Point of Sale Inventory Employee Relations Customer Service 417

Restaurant Engine

APRIL 26, 2023

Have customers make reservations through text. You can have text opt-ins on your website, in your restaurant, on your social media pages, and even in your mobile app if you have one. You can have text opt-ins on your website, in your restaurant, on your social media pages, and even in your mobile app if you have one.

Email Marketing 106

Email Marketing Loyalty Program Social Media Mobile Ordering 106

Social Hospitality

MARCH 27, 2020

It’s also wise to implement a strong reservation abandonment strategy that allows you to recover most of the direct bookings. . Some of the top hotel companies are offering elite status extensions and additional points to users. This is one way to promote perks and encourage future reservations. . Consider Your Employees.

Hospitality 454

Hospitality Marketing Travel Hotels 454

Sling

JULY 24, 2023

Some of these apps are designed to solve specific problems, like shift scheduling or point of sale , while others boast all-in-one suites for every aspect of restaurant management. You can view data on labor costs versus sales over time to make intelligent decisions on how many staff you’ll need clocked in at different times.

2023 78

2023 Management Management Tip Distribution 78

Apicbase

AUGUST 5, 2022

When you’re a local eatery with a long-standing presence in the area, you can get away with social media and a couple of good reviews. But while one attracts a large crowd, the other seems to have more staff than guests. If you look under the bonnet, you will see that struggling businesses often lack a clear restaurant marketing plan.

Marketing 97

Marketing Operations Social Media Email Marketing 97

Culinary Cues

DECEMBER 30, 2019

In all cases they begin with the same goals: prepare and serve great products that are consistent and offered with a smile, build success on a steady flow of sales and controlled profitability, and do all of this with pride. I have the privilege of working with many different restaurants and food businesses. So why does it sometimes go wrong?

Cash Management 265

Cash Management Point of Sale Leadership Website Management 265

Chowly

FEBRUARY 23, 2024

The economy defied expectations, avoiding a downturn, thanks to successful efforts by the Federal Reserve. While restaurant sales are predicted to rise in 2024, high operational costs will limit profit margins. Sales are projected to rise, but the higher cost of doing business will challenge margins.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Open for Business

NOVEMBER 21, 2022

Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. A system like OpenTable takes reservations day and night, running the book even when you’re away from the restaurant. It can seem like a lot to learn upfront, but the payoff is huge.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

SEPTEMBER 16, 2020

If they have outdoor dining and require all of their staff to wear masks and gloves, practicing social distancing in the restaurant, they should prominently display those things everywhere. 'Safety' is what I believe to be most important now to help assure patrons to revisit their favorite restaurants. Impressions are everything.

Marketing 233

Marketing Social Media Food Safety Email Marketing 233

Aaron Allen & Associates

MARCH 3, 2022

We’ll explore software for inventory management, restaurant payment and billing, food delivery, dashboards, restaurant onboarding, reservation management, and ERP systems. The point of sale system is the nervous system for the restaurant tech stack. That’s where restaurant management software comes in.

Management 120

Management Management Mobile Ordering Point of Sale 120

EATER

JANUARY 8, 2024

As in-person socializing continues its comeback, the concurrent return of the dinner party has engendered a new slate of companies that will, in effect, hold dinner parties for those who don’t want to do the cooking. Instead, customers can “reserve a feast” for up to 12 people from critically lauded restaurants around the country.

Catering 100

Catering Customer Service Point of Sale Social Media 100

SpotOn

FEBRUARY 27, 2024

Advertise your egg hunt ahead of time through social media and email marketing, as well as in your restaurant's entryway so diners know to look out for pastel-colored surprises. However you develop your set menu, consider past sales and profits with a menu engineering worksheet. Photo by Frank Zhang / Unsplash 2.

Social Media 52

Social Media Seasonal Menu Email Marketing Online Ordering 52

Open for Business

OCTOBER 20, 2023

Don’t forget to detail marketing strategies, which could range from social media advertising to partnerships with local businesses. Market research Before you even think about the menu or location, you need to understand the guests who will walk through your doors. It’s equally important to study your competition.

License 78

License Email Marketing Seasonal Menu Front of House 78

Open for Business

MAY 2, 2023

How to use social media for restaurant marketing How to use paid advertising for restaurant marketing How to use email marketing What is restaurant marketing? Then there are the newer ways: digital marketing tools like social media , email marketing , and search engine optimization (SEO). Ignore it at your peril.

Marketing 78

Marketing Email Marketing Social Media SEO 78

Tableo

JULY 20, 2023

Utilise your restaurant’s social media presence by integrating your email newsletter sign-up form with your profiles to make it simple for followers to subscribe to your list. ” Create a loyalty programme where customers can accrue points for eating at your establishment. The key is consistency!

Email Marketing 75

Email Marketing Marketing Website Management Reservations 75

Apicbase

FEBRUARY 29, 2024

Restaurant sales in the US grew from $842.3 2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. At first glance, some stats might seem to contradict each other. Often, this is because the people surveyed vary in age and location. Let’s dig in. billion by 2030.

2024 52

2024 Operations 2023 Loyalty Program 52

Future Food

SEPTEMBER 22, 2020

Reconnecting with Customers Building Loyalty and Maximising Sales by leveraging unique Points of Difference (PODs). Understanding why customers value the unique points of difference and how you communicate those PODs is what separates you from competitors in the mind of the customer. Image via The Street.

Point of Sale 141

Point of Sale Social Media Customer Service Consumer Goods 141

Open for Business

NOVEMBER 21, 2022

Though you can probably remember all the vital facts about the people in your inner social circle, it’s impossible to remember everything about a restaurant’s hundreds or even thousands of guests. Most potential guests, especially Millennials and Gen Z , first notice a restaurant online, usually on social media channels.

Technology 78

Technology Online Ordering Website Management Mobile Ordering 78

Modern Restaurant Management

APRIL 11, 2022

A good starting point for addressing many issues is use of a manager’s log. As Americans reach for a potential post-pandemic world, the restaurant industry continues to reel from two years of economic, staffing and supply chain chaos. A recent article in The New York Times cited a 5.7-percent Team meetings can also be extremely helpful.

Healthcare 199

Healthcare Cash Management Social Media Communication 199

Open for Business

JUNE 27, 2023

If you’re looking for ways to bring in new customers, turn drop-ins into regulars, and boost sales, consider a loyalty program for your restaurant. There are a ton of different ways to do it, but the benefits of a well-run loyalty program are the same: happier customers, higher sales, and stronger relationships with guests.

Loyalty Program 78

Loyalty Program Point of Sale Mobile Ordering Customer Service 78

The Rail

MARCH 27, 2024

By Emma Carter, Contributor The 2024 National Restaurant Association report shows that sales are up and restaurants are hiring. From employee turnover rate to who makes the most sales, using data science for restaurants helps with employee management. Guests are also looking for more personalized dining experiences.

Email Marketing 52

Email Marketing Point of Sale 2024 Seasonal Menu 52

Lavu

DECEMBER 6, 2019

POS stands for point of sale. With an integrated POS system, you can keep track of inventory after each sale and keep an eye on every part of your inventory. Digital tables are tables reserved through apps. The terms listed below will help you when you’re researching things you need to run your restaurant. .

Kitchen Safety 78

Kitchen Safety Social Media Point of Sale Front of House 78

The Rail

SEPTEMBER 16, 2022

Set operating hours before downloading the desktop and mobile application Integrate the app to your email service provider and social media profiles Import email contacts before customizing your pop-up message For the past few years, live chat has consistently led as the number one channel for online customer service.

Customer Service 52

Customer Service Social Media Email Marketing Reservations 52