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In 2025 and beyond, restaurant executives should be on the lookout for increasing point-of-sale (POS) systems attacks, AI-powered social engineering tactics, and greater supply chain cyber vulnerabilities. Today’s point-of-sale systems have been outfitted with modern features, namely cashless payment systems.
Serving alcohol is a fundamental part of many restaurant operations, but it also presents significant liability risks. In addition to ID scanners, point-of-sale (POS) system alerts can notify staff when a guest has reached a pre-set drink limit, helping to prevent over consumption.
Restaurant POS data offers valuable insights that go far beyond transactions — revealing trends, menu performance, peak hours, and even staff efficiency. Whether you’re running a busy café or a full-service restaurant, tapping into your POS data can help you make smarter decisions, reduce waste, and ultimately boost your bottom line.
For restaurant operators, this presents both an opportunity and a challenge: how to implement an online ordering system that maximizes revenue while maintaining control over their customer relationships. Since 2014, online ordering has grown 300% faster than dine-in and now accounts for roughly 40% of restaurant sales.
From improving customer satisfaction to managing inventory, every day presents a new opportunity to optimize operations. In 2025, one of the most powerful tools at your disposal will be your Point of Sale (POS) system. Heres how POS systems are evolving and why they should be at the heart of your strategy.
One approach is to use a contribution margin model : after youve calculated food cost, ask yourself how much money is left from the sale of a menu item to cover everything else. If you charge more than customers expect, the value has to be obviouswhether its in quality, presentation, or experience. But thats only part of the picture.
POS systems do more than just process payments they enable restaurants to personalize menus by analyzing customer data. Learn more in our latest post: How POS Systems Enable Menu Personalization. Increases Sales : Personalized recommendations drive purchases. Customer Insights : Track orders, dietary preferences, and trends.
A customizable POS system gives restaurants the power to adapt, integrate, and innovate without being locked into rigid software limitations. Whether you’re connecting loyalty programs, online ordering, or inventory tools, open APIs make it possible to tailor your POS to match your exact operational needs. What is an Open API?
In today’s fast-paced restaurant industry, speed and simplicity are everything—especially at the point of sale. This collaboration introduces a restaurant POS system with integrated payments , combining advanced point-of-sale technology with secure, unified payment processing. The result? Khatri, CEO of Lavu.
That’s where the right POS features make a real difference. Modern point-of-sale systems go beyond order processing—they streamline operations, reduce bottlenecks, and improve table turnover. Modern POS systems can reduce wait times by up to 30% through automation and real-time data. Ease of Implementation in U.S.
On the flip side, a cluttered or confusing category setup can overwhelm guests, slow down ordering, and lead to missed sales opportunities. Instead of guiding guests, it slows them down and creates unnecessary decision points. That’s why the structure of your menu categories matters just as much as the menu items themselves.
Nowadays, running a successful restaurant takes more than great food and good service. With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. To do so, you must have an optimized website and engaging social media profiles.
Understanding Accounting for Restaurant Business Methods Although accounting for restaurant businesses is a topic that many restaurateurs try to avoid, it is an essential element of running a business. You cannot manage your restaurant properly without going into the accounting details. But the importance of this administration cannot be emphasized.
Those priorities include increased marketing and sales efforts alongside new benefits and programs to attract and retain staff. Despite potential challenges, the industry is both optimistic, as total restaurant sales crested $1 trillion for the first time on record, and ready to pivot to continue growing.
Operationally, your current team should be self-sufficient enough that you won’t need to be present 24/7. Invest in Technology to Keep Everything Connected Managing two restaurants from one central point is challenging without the right tools. Also, consider market research for the new location.
Some restaurant chain owners see the transition as a step toward going cashless in the future because restaurant point-of-sale systems make it so easy. With cashless options such as credit cards, mobile payment apps, and contactless payments, customers can make quick and hassle-free payments, reducing wait times at the point of sale.
It requires some thoughtful enhancements to your operation and how you present QR codes to your guests. What started as a simple way to swap paper menus with contactless ordering during COVID quickly evolved into an operational solution to battle staff shortages and improve efficiency. This doesn't happen by accident, though.
"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." Landlord/Tenant Disputes : in my practice, I have seen a huge increase in lease disputes.
This marked a significant milestone, as the restaurant industrytraditionally underrepresented at such eventsemerged as a focal point of technological innovation. In December 2024, technology leaders from various industries gathered at Amazon’s premier conference, AWS Re:Invent, where Qus CEO participated in a panel discussion.
Smarter restaurant accounting solutions promise not just to streamline operations, but also to significantly boost bottom lines. But how exactly does one navigate this complex landscape of numbers and nosh? Key Takeaways Smart restaurant accounting solutions significantly enhance profitability and streamline financial operations.
Key Takeaways Restaurant bookkeeping requires specialized tools and systems, including management software, POS systems, and a well-structured chart of accounts. In the bustling world of gastronomy, the art of restaurant bookkeeping often takes a backseat. But, how does one efficiently set up a bookkeeping system?
These books aid in tracking sales, managing payroll, and handling expenses accurately. We’ll explore why these books are indispensable in daily operations, dissect their key components from sales to payroll, and highlight common pitfalls in restaurant bookkeeping.
Access to Capital Remains a Challenge : 66 percent of operators anticipate needing additional funding in 2025, yet fewer than 12 percent have explored POS-based lending, despite its potential to provide faster, more flexible capital. On a year-over-year basis, small business sales (+2.1 Month-over-month sales (+0.1
Specialized hospitality accountants provide essential services like inventory management, accurate payroll processing, and tracking daily sales and expenses. Key Takeaways Hospitality accounting solutions streamline financial management and ensure regulatory compliance, vital for growth in the industry.
APIs, like those opened by Toast, are becoming critical to ensure systems—whether for sales, inventory, or payroll—“talk” to each other, allowing operators to get out on the floor while being accurately informed about their business. Many operators have a wealth of data but aren’t putting it to work.
The system presents relevant upsell opportunities during order suspension and an intuitive skip option to ensure smoother operations. A new Skip button provides clear navigation for bypassing cross-sale opportunities when relevant while maintaining consistency with existing cross-sale rules and logic across all POS interfaces.
While many operators struggled to keep expenses – particularly food and labor costs – under control, they also observed an increase in guest traffic and in profit margins, in part due to strong takeout and delivery sales. outlining the top challenges facing the industry, alongside the emerging trends shaping it.
They’re attuned to the specific financial challenges and opportunities that LA’s dynamic culinary scene presents. Just as a master chef stirs the perfect blend of spices into a dish, so too must restaurant owners in Los Angeles blend their passion for food with a keen understanding of financial management.
The POS was hosted on a physical server. Present : QR menus started appearing. Many POS are now hosted on the cloud. Future : Smart restaurants will begin to leverage their hard won customer data from their QR menus, POS, and marketing initiatives to lower cost of customer retention to drive growth. Google loves content.
In addition to online ordering, many of the restaurants that were able to stay afloat did so by crafting compelling promotions and customer incentives as a way to help increase sales, leveraging data pulled from POS reports to guide promotion efforts. restaurant market. Perfecting Off-Premise and Mobile Integration.
This was once considered an issue only for online or telephone card transactions where the cardholder does not physically present the card to the merchant for processing. In that time, chip cards have become ubiquitous. Payments made using a swipe have officially jumped the shark , and the face of fraud has become friendly.
Businesses and restaurants can adopt this pricing model through a point-of-sale (POS) system, presenting both cash and card price. Businesses and restaurants can adopt this pricing model through a point-of-sale (POS) system, presenting both cash and card price. What is Dual Pricing?
For example, a handheld POS device will allow you to turn tables faster, improve order accuracy, and speed up service. A vast, community-wide event like Restaurant Week can be the perfect push to start 2022 successfully. Undoubtedly, it has become a community favorite across the country. Take Advantage of Technology. And that's not all.
Just as restaurants were on the path toward recovery after COVID-19 closures and safety restrictions, the current economic conditions continue to present challenges for the industry. A point-of-sale (POS) system can streamline the ordering and preparation processes, making it easier to improve service even during peak service.
There was a single point of sale or channel. Every restaurant operation needs solutions for the challenges presented by ordering, POS, back-office operations, and loyalty programs. If you wanted what the brand was selling, you went to a brick-and-mortar location and bought it. The Quest for the Holy Grail.
Two key factors are driving the problem for restaurateurs: the first is the fact that delivery has become more than just another sales channel. Depending on what kind of hardware and POS system a restaurant is using, each delivery app may require a unique and intensive process to integrate it with current operations.
Armed with an omni-channel POS platform, restaurant operators can not only bring an immediate boost in sales during one of the busiest times of the year, but also lay the groundwork for long-term customer engagement and loyalty.
Running a successful, finely-tuned takeout operation is a complex and challenging endeavor no longer relegated to businesses basing their models primarily on delivery sales. While perhaps a consistent feature of your daily business, they are not your employees.
The Small Business Administration (SBA), in consultation with the Department of the Treasury , released the Paycheck Protection Program (PPP) Loan Forgiveness Application and detailed instructions for the application. Step-by-step instructions on how to perform the calculations required by the CARES Act to confirm eligibility for loan forgiveness.
That's why we're presenting you with all you need to know about inventory's essential steps, best practices, and helpful resources below. Consider two worst-case scenarios: A customer orders extra guacamole but your restaurant is all out of avocados or, on the other hand, you've just walked past a crate of rotten, unusable (and expensive!)
The holiday season is coming and gift cards are still the present du jour. Global e-gift card sales are expected to reach $300 billion in 2019 , with most of those sales occurring during the fourth quarter, and customers who opt to purchase gift cards will spend an average of $44.83 They were derided as lazy and impersonal.
Restaurateurs are sometimes stuck using this pricing structure because it is the only one offered by their point-of-sale (POS) software provider. This should be a crucial element in deciding your business’s POS. This should be a crucial element in deciding your business’s POS.
Additionally, when buyers place an order through Square Online Store, sellers receive their contact information in the Square Customer Directory and are able to maintain sales history for those customers. Processing is free on all on-demand delivery orders through July 8, 2020—up to $50,000 in sales. Visa SMB Help.
and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.
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