Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. The future of restaurant businesses will likely involve a hybrid approach, combining the efficiency of technology with the warmth and personal touch of human service.

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2024 Loyalty Program Cash Management Customer Experience 216

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes.

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211

Modern Restaurant Management

JULY 30, 2020

According to Adams, the team hit the ground running and worked with its partners to helps tailor programs to help restaurants pivot their business models. "Everything Orders from online channels and delivery partners had to be manually entered into its previous Point-of-Sale (POS) system, and manually delivered to the kitchen.

Technology 153

Technology Operations Loyalty Program Point of Sale 153

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. . For part one, click here.

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2023 Loyalty Program Mobile Ordering Customer Experience 198

Modern Restaurant Management

FEBRUARY 3, 2022

Additional findings inlcude increased inventory costs caused the greatest financial strain for operators in 2021 with 33 percent citing it as their top expense, followed closely by rent (30 percent) and labor (30 percent). . Now, more than half of all operators (57 percent) report offering a loyalty or rewards program of some kind.

Loyalty Program 195

Loyalty Program Online Ordering Cash Management Point of Sale 195

Squirrel Systems

FEBRUARY 16, 2024

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation. Streamlining Technology-Driven Convenience For restaurants aiming to offer the utmost convenience, POS solutions are indispensable.

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2024 Technology Menu Mobile Ordering 52

Modern Restaurant Management

DECEMBER 26, 2023

In 2023, the restaurant industry experienced a remarkable transformation, driven by the rapid integration of advanced technologies. This helped them improve customer relationships, loyalty, satisfaction, and retention. Blockchain technology may play a pivotal role in enhancing supply chain transparency and resilience.

Dietary Restrictions 124

Dietary Restrictions 2024 Food Safety Food Supply 124

Open for Business

NOVEMBER 21, 2022

Restaurant technology has changed everything about the way people do business today. Today’s tools are high-tech, user-friendly, and mobile so you don’t have to be physically in the restaurant to stay on top of the business. It can sync with a loyalty program. Restaurant owners can save time and money. Digital waitlist.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

JANUARY 3, 2024

We will also continue to leverage our revamped ‘Restaurant of the Future’ model along with our advanced technology strategy and are eager for this next phase of growth for the company. Stored value will also emerge as a critical element in loyalty programs, offering added flexibility and customer benefits.

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2024 Loyalty Program Customer Experience Customer Service 133

Modern Restaurant Management

DECEMBER 16, 2021

Chick-fil-A even reported disabling curbside ordering in some locations to reduce strain on their workers. Restaurants can soften the impact of the labor shortage in 2022 by doubling down on retention, shaking up the traditional business model and taking advantage of technology to increase efficiency and streamline the dining experience.

2022 190

2022 Hospitality Loyalty Program Point of Sale 190

Lavu

SEPTEMBER 29, 2023

Some have involved staffing agencies, increased wages, offered signing bonuses, or implemented referral programs to attract new employees in the service industry. Additionally, some businesses have partnered with job training programs and schools to attract a new generation of workers to the industry.

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Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

MAY 9, 2023

The restaurant industry has embraced technology and, of late, it’s been at the leading edge. Traditionally, technology also equips humans (and businesses) with tools that they can use to thrive. The same technology can also be used to efficiently provide customer support, like additional menu information.

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Mobile Ordering Customer Experience Seasonal Menu Loyalty Program 178

Lavu

NOVEMBER 27, 2019

Across the country, food truck operators are relying on the latest technology to streamline operations, manage wait times, inform customers, and so much more. Today, we list the must-have technologies for food trucks. A Mobile Point-of-Sale System. Using a specialized Food Truck POS system is a no-brainer. Where are you now?

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Food Truck Technology Food Mobile Ordering 78

The Rail

DECEMBER 11, 2023

By Dmytro Spilka, Contributor Embracing digital transformation and utilizing a digital ordering system can provide greater levels of convenience for your restaurant with better efficiency and cost-effectiveness. Taking the next step in readying your restaurant or food delivery service for digital ordering can come with many benefits.

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Loyalty Program Ordering Mobile Ordering Online Ordering 59

Modern Restaurant Management

OCTOBER 11, 2021

With colder weather right around the corner for many parts of the country, now is the time for restaurant owners to utilize their POS technology to maximize outdoor dining profits and capitalize on the end of summer season.

Outdoor 197

Outdoor POS Front of House Seasonal Menu 197

Modern Restaurant Management

DECEMBER 17, 2021

Order accuracy is a pivotal part of the diner experience. Not only does a wrong order dissolve trust between customers and employees and impact, it also creates tension within the team of employees. It’s no wonder that many restaurants have digitized ordering operations to increase order accuracy and customer convenience.

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Loyalty Program Customer Experience Mobile Ordering Customer Service 189

The Restaurant Times

NOVEMBER 28, 2021

Since the last few years, online ordering has evolved on so many levels. With technology getting more advanced each passing second and customers becoming increasingly tech-savvy, online ordering has become more prevalent around the world. Why Self Ordering Is The Future Of The Restaurant Industry?

Ordering 109

Ordering Online Ordering Mobile Ordering Loyalty Program 109

Open for Business

MAY 19, 2023

As guest preferences change and new developments in technology come out, keeping up to date can help you in several key ways. First of all, making the most of technology can boost your bottom line by helping you do more with less without compromising hospitality. But the latest advances offer solutions for back of house too.

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2023 Hospitality Loyalty Program Email Marketing 78

Open for Business

NOVEMBER 21, 2022

It’s a restaurant technology topic restaurant owners should all understand. POS stands for point of sale, and it refers to the transactional moments when a guest orders and pays for their meal. It includes both hardware and software that runs on computers and mobile devices. It shows cooks all the orders that are in.

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POS Mobile Ordering Point of Sale Food Truck 78

Focus POS

DECEMBER 4, 2020

This increased demand for online ordering and delivery, paired with various social distancing regulations, caused a massive shift in the restaurant industry. Restaurateurs struggling to stay afloat without patrons in the dining room turned to online ordering to keep revenue trickling in. Is it ultra-easy and intuitive for customer use?

Online Ordering 146

Online Ordering Ordering Mobile Ordering Point of Sale 146

The Restaurant Times

NOVEMBER 23, 2020

Since the outbreak of novel Coronavirus disease, order taking in the restaurant business has undergone a complete transformation. Due to the massive impact of the COVID-19 virus on restaurant businesses, there is a dire need for operators to establish robust order taking processes in their restaurant. Takeaways and deliveries.

Ordering 111

Ordering Online Ordering Loyalty Program Mobile Ordering 111

Modern Restaurant Management

FEBRUARY 25, 2021

More than 90 percent of restaurants have made, or plan to make, investments in kitchen automation technology, according to a report from Square that looks at the future of restaurants and retail. 42 percent of restaurants plan to invest in customer loyalty programs. 62 percent of revenue to come through those online channels.

Social Media 158

Social Media Retail Website Management Online Ordering 158

7 Shifts

OCTOBER 15, 2020

Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). Every restaurant has been forced to adapt their operations in order to survive and ultimately grow for the future. Call 833-208-4160 or text a violation to 855-904-5036.)

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2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Lavu

APRIL 8, 2020

From a simple ordering and point-of-sale processing, modules and software can add hospitality efficiencies, mobile/online ordering, loyalty programs, and inventory management. Automatic table management and tracking can assist in order timing, proper seating timing, and kitchen workloads.

POS 78

POS Loyalty Program Mobile Ordering Point of Sale 78

Bingage

APRIL 14, 2021

Then being a restaurant owner, why wouldn’t you prefer the latest restaurant technology for the business’s smooth operation & long-term growth. To be updated and evolv e the latest technology, POS software is being designed for this purpose. Chefs :- To keep track of inventory, etc. Everything is now digitalised!

POS 97

POS Loyalty Program Online Ordering Point of Sale 97

Apicbase

MARCH 28, 2024

These include food production and inventory management. The department is responsible for purchasing and managing inventory, food preparation, cooking and plating, menu planning and pricing, food safety, and hygiene. This person organises tickets and checks orders are going out correctly. Its origins are unclear.

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Back of House FOH BOH Front of House 52

The Restaurant Times

AUGUST 26, 2022

These apps enable you to centralize different facets of your restaurant’s day-to-day activities, such as accepting online orders, ringing up customers, managing payroll, and tracking performance. It should have all the programs required for front-of-house and back-of-house calculations, such as financial tracking, inventory reports, etc.

2022 69

2022 Management Management Loyalty Program 69

Aaron Allen & Associates

MARCH 3, 2022

There are so many things to think about — from inventory management to restaurant payment and billing and more — it can be difficult to keep track of it all. We’ll explore software for inventory management, restaurant payment and billing, food delivery, dashboards, restaurant onboarding, reservation management, and ERP systems.

Management 120

Management Management Mobile Ordering Point of Sale 120

Culinary Digital

APRIL 5, 2023

It should be able to handle a growing number of customers, orders, and menu items without slowing down or compromising efficiency. Additionally, the software should be flexible enough to integrate with other systems, such as payment gateways, inventory management software, and accounting software. Loyalty programs and rewards.

Loyalty Program 52

Loyalty Program Mobile Ordering Customer Experience POS 52

Squirrel Systems

JUNE 19, 2020

As restaurants & hotels navigate the current turbulence, it makes sense to look at the technology foundations the restaurant POS possesses and determine if it is positioned to help the business grow. Even prior to the recent health crisis, market forces were driving change and disruption in the industry.

POS 52

POS Loyalty Program Mobile Ordering Point of Sale 52

Sling

JULY 24, 2023

Toast offers both front desk and tableside hardware for taking orders, processing payments, and allowing guests to track the status of their orders. In addition, Toast offers products ranging from payroll and tips management to inventory management , email marketing and more. It offers countertop, portable, and mobile options.

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2023 Management Management Tip Distribution 78

Restaurant365

DECEMBER 6, 2019

A mobile POS can help any restaurant looking to improve server productivity, increase revenue, and overall streamline their front of house operations. What is a Mobile POS? A mobile POS (or MPOS) is a handheld version of a standard cloud-based POS terminal. 4 Ways a Mobile POS Can Increase Revenue in Your Restaurant.

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POS Blog Mobile Ordering Front of House 117

Lavu

MARCH 27, 2020

They can do anything from ensuring order accuracy to accepting payments and even performing payroll and accounting for you. Mismanagement of any of the details of restaurant operations—from shift schedules to inventory tracking to food costs—can cause a restaurant’s downfall. Customer loyalty resources and gift card management.

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Point of Sale Front of House Mobile Ordering Back of House 78

The Restaurant Times

JUNE 11, 2021

Handling inventory, staff and customers, along with keeping track of analytics and reports all at the same time can become cumbersome for the restaurant manager. A good POS system for restaurants contains features such as tablet billing, stock and inventory management, analytics and reports, CRM and many others. Let us see how.

POS 52

POS Mobile Ordering Loyalty Program Online Ordering 52

Restaurant365

DECEMBER 2, 2019

Cloud-based technology is especially important if you run multiple concepts or multiple units as it allows you to access and control information across locations. Most restaurants keep track of inventory, but inventory management software as part of your restaurant management system can make the process even more efficient.

Management 97

Management Management Point of Sale Inventory 97

Mad Mobile

MARCH 1, 2024

The pressure to adopt new technology in your restaurant is everywhere. From server robots to ordering kiosks in fast food establishments, it seems like there’s always a new gimmick trying to get your attention. But data shows that it’s more than just about the flashy toys.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40