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Twenty Years of Change: How Hospitality Tech Evolved and What’s Next

Modern Restaurant Management

Twenty years ago, hospitality looked very different. POS terminals were clunky, fixed to the counter, and limited to basic transactions. Over the last two decades, I’ve worked alongside operators in just about every hospitality setting—independent cafés, high-end dining rooms, food halls, and regional chains.

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Embracing the Future: Key Trends Shaping the Restaurant, Bar, and Hospitality Industry in 2025

Modern Restaurant Management

As we step into 2025, the restaurant, bar, and hospitality industries are experiencing transformative shifts driven by evolving consumer preferences, technological innovation, and economic dynamics. From reimagining workflows to enhancing guest interactions, technology is shaping how restaurants, bars, and hospitality businesses operate.

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How Restaurants Can Use Digital Hosts

Modern Restaurant Management

Depending on what is needed for them to do, their typically programmed to take down booking information and can even connect to a POS or online booking system to input the booking on the spot. Access to the POS/online booking system if necessary.

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Streamlining the Guest Experience: The Essential Guide to Restaurant POS Integrations

The Rail

By Heather Langley, Contributor The hospitality environment evolves at a rapid rate, and bars and restaurants must continue adapting to the ever-changing needs of the consumer. A modern point of sale (POS) system utilizes modern technology that can help streamline your business operations and improve the guest experience.

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From Empty Tables to Full House: Expert Advice on Avoiding Restaurant No Shows

Modern Restaurant Management

Restaurant no-shows are a silent killer of hospitality profits. No-shows plague the UK hospitality industry, with 12-14 percent of restaurant reservations going unfulfilled, resulting in an estimated £17.6 billion in annual revenue losses, according to Zonal and CGA's GO Technology report.

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What Restaurateurs Need to Know about Third-Party Cybersecurity Risks

Modern Restaurant Management

POS Vendors Point-of-sale (POS) systems play an obviously foundational role in daily restaurant operations, making them a prime target for hackers looking to do damage. Once they’ve gained access, hackers inject malicious code into the POS software.

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2025 Cybersecurity Outlook for Restaurants 

Modern Restaurant Management

In 2025 and beyond, restaurant executives should be on the lookout for increasing point-of-sale (POS) systems attacks, AI-powered social engineering tactics, and greater supply chain cyber vulnerabilities. But this technology adoption has also introduced new cybersecurity vulnerabilities.