4 Soft Skills Your Employees Need During and After a COVID-19 World
Goliath Consulting
JULY 28, 2020
Conflict Resolution” refers to the way one resolves an issue or problem between two or more people (4). This is why we recommend role playing as part of the staff training—so that managers can first become comfortable with conflicts and practice resolving them in a controlled space. Conflict Resolution (Guest Relations).
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