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were registered on food delivery platforms like Grubhub, DoorDash, and Uber Eats. They will create multiple fake accounts in bulk and then sell them to those looking for a discount on food. What factors are fueling food-app fraud? What are some common fraud activities you are seeing that affect restaurants? In 2023, over 1.5
But supply has bounced back in recent months, bringing prices back down to earth. Investors are leery about fast-food chains and they’re jumping onto a few key casual-dining bandwagons. Egg-cellent news…as of June 2, the egg surcharge is officially off the menu,” Georgia-based Waffle House wrote on X. Thanks for understanding!”
Zero-waste, high-fiber snack bars Food What operators should know about ancient grains Sponsored content from our partner Furmano’s on Jul. If you’re looking to incorporate international dishes into your menu, either to explore global themes or for educational food programs, ancient grain-based options are a great choice.
From elevated comfort food to trending global flavors, operators are using Philly in inventive ways that bring signature flavor and premium texture to the menu. As Asian flavors continue to gain traction across foodservice, dishes like this help operators stand out with globally inspired, on-trend offerings.
Immigrants Operations RATIONAL’s iCareSystem AutoDose helps you keep your oven clean without the extra effort Sponsored content from our partner RATIONAL on Jun. Most of all, it’s not nearly as much fun as preparing food and serving customers, the reason most people love working in food service.
The fast-food franchisor is asking a federal court to sign off on its decision to terminate Paradigm Investment Group’s franchise agreement. Starbucks’ latest gambit to improve operations? Private-equity firm Savory Fund made a major investment in casual-dining chain Hawkers Asian Street Food. Sign up here.
Consumers want to go out and spend their hard-earned money, and we think we’re taking some wallet share from fast food and fast casual.” Laurie Casler, Seasons 52’s operations chief, will become president of Seasons 52. He has been EVP of operations for LongHorn Steakhouse for seven years. Fine dining: negative 3.3%
The new menu format makes it easier for customers to pair drinks and food. Another change tested in Michigan was collapsing the beverage and food menu back into one after previously offering separate menus for food and drink. We tested a few different times with several different groups.” It improves the flow,” she added.
Click here to complete your profile Multimedia The summer of spritzes Oysters and value meals trend on summer menus Chef Jonathon Sawyer discusses his Chicago restaurant, Kindling, and his latest TV appearance The chicken wars enter a new phase The Latest Operations Week in Review: McDonald’s new burger, Luckin’s U.S.
One example is OpenAI’s Operator, a tool that can perform web-based tasks like making a restaurant reservation or ordering food from a delivery app. AI agents will no doubt make their way into restaurants themselves, where they could be used to create schedules or order supplies, easing the workload on managers.
But the team build a trademarked system—dubbed Au-Dough-Mation”—that can now manage front- and back-of-house operations. Los Angeles has become a hotbed for bagel concepts like Courage Bagels, Hank’s Bagels, the Yeastie Boys food trucks, and more. Jeff said the two found they worked well together as business partners. She’s on time.
deals this week as fast-food pizza chains work to reverse stubbornly weak sales. deals this week as fast-food pizza chains work to reverse stubbornly weak sales. deals this week as fast-food pizza chains work to reverse stubbornly weak sales. By Jonathan Maze on Jul. Photo courtesy of Domino's.
The Atlanta-based company is hoping that more modern food and restaurants will help its brands break through with younger consumers. The restaurants tend to be community hubs, “a part of life” in the cities and towns where they operate, O’Reilly said. That means you can now get boba at Perkins. By Joe Guszkowski on Jun.
Operators can capitalize on the trend by adding more nonalcoholic drinks to their menus, offering zebra-striping promos across dayparts and creating flights of both boozy and booze-free drinks. Sweetgreen says its high-tech Infinite Kitchens could mitigate the impact of a $30 minimum wage being proposed in New York.
Continue to Site >>> Menu C-stores are stealing fast-food tactics. Not quite yet An easy way to bring bold Korean flavors to modern menus From BBQ to beverages, menus are seeing a lot of action Food C-stores are stealing fast-food tactics. Photo: Shutterstock Made-to-order food, value offerings, loyalty programs.
For certain events, Greenlane also sends the mascot Gigi—a human in a fluffy pink bunny suit, because salads are rabbit food—who has become somewhat of a TikTok star, helping to build brand awareness. Side salads are designed for the car cup holder. Photo courtesy of Greenlane. Trending Premium Emerging Brands Forget coffee.
To put the new Whopper on the menu, the Miami-based fast-food burger chain had to bring in the brisket, Carolina gold BBQ sauce and crispy onions. “A Both are available while supplies last. News menus Burgers Pat plans and executes menu, food and drink stories for Restaurant Business and hosts the weekly Menu Talk podcast.
And fast-food customers Chef Jonathon Sawyer discusses his Chicago restaurant, Kindling, and his latest TV appearance Are we reaching peak chicken tender saturation on menus? It’s easy to score what’s marketed as a Dubai Chocolate Bar at specialty retail food stores; in New York City a 7-ounce bar sells for about $19. Sign up here.
Nikka brings a wealth of experience in finance, strategy and operations that will prove invaluable as we create the blueprint to scale and grow Panera for the future.” Panera is part of Panera Brands, including Caribou Coffee and Einstein Bros.
In Canada, restaurants offer about 100 items, but Luo said the company is still building the supply chain for U.S. Premium Financing In the Del Taco franchisee bankruptcy, signs of the industry’s distress The Bottom Line: Why did a 22-unit operator of the Mexican chain turn to one of the riskiest pieces of financing?
But CEO Patrick Fore is a big Taco Bell fan, and he was impressed by the way the Mexican fast-food giant hacked a menu category by developing a pizza, said Jon Pavano, brand director of operations for Miami-born Lime Fresh. She provides in-depth coverage of chefs, trends and menu innovation.
On a calories-per-dollar spent basis, Chipotle is potentially a better value than many other chains, including fast-food chains that give customers drinks with their bundled meal orders. Continue to Site >>> Menu Does Chipotle have a structural problem? Check out this table. Trending Premium Financing Does Chipotle have a structural problem?
Employees then load the food into a robot and send it on its way. The customer unlocks their food using a code in their delivery app. Coco says its bots are faster than human delivery people and cost less for restaurants to use, though it did not say just how much operators can save. Sign Up Thanks for signing up!
Photo courtesy of Hawkers Asian Street Food. Chris Tomasso, CEO of First Watch, and Barry McGowan, CEO of Fogo de Chao, are both joining a new board for Hawkers Asian Street Food, the casual-dining chain Savory acquired last month. He previously worked with chains like Cracker Barrel and Hard Rock Café. By Jonathan Maze on Jul.
Premium Financing In the fast-food world, growth is coming from drinks and desserts The Bottom Line: The highest-growth quick-service chains cannot be found in traditional sectors but among coffee, beverage and dessert brands. What does this say about the restaurant industry?
billion and international food delivery service Deliveroo for $3.9 We’re building a platform that makes it easier for local businesses to grow—whether that’s through delivery, pickup, reservations, or in-person hospitality,” said Parisa Sadrzadeh, VP of strategy and operations at DoorDash, in a press release. billion, both in cash.
The convenience-retailing giant on Wednesday announced a Craveables Value Menu, pitting it in head-to-head competition with fast-food chains also looking to win consumers over with low prices. The prices for both restaurant food and food from grocery and convenience stores rose 0.3% Food prices overall are up 2.9%
Hart joins food-and-games investment company Emerging The Chicago-based company is behind Puttshack, F1 Arcade, Flight Club and the upcoming Poolhouse. The growth capital firm behind the food-and-games brands Puttshack, F1 Arcade and Flight Club has added more restaurant industry firepower to its leadership team. Photo: Shutterstock.
Fitzpatrick is taking over for Carrie Walsh, who has operated as interim chief executive since the retirement of John Chidsey in December. Before that, he worked for several years with Burger King, working in operations and franchising before becoming the chain’s chief brand and operations officer from 2011 to 2012.
Blaze Pizza has named Jaime Denney to the role of chief operations officer. Denney was most recently vice president of franchise operations at Scooter’s Coffee, where she oversaw more than 840 franchised units and $720 million in system sales. John Lush has been named chief operating officer, overseeing day-to-day operations.
Restaurants less so Premium OPINION Financing So much for the consolidation trend The Bottom Line: Companies operating more than one restaurant chain are more likely to be selling than they are buying right now. Brand collectors like MTY Food Group and Fat Brands have been quiet, amid concerns of valuations or financing issues.
Continue to Site >>> Menu OpenTable launches AI chatbot that can answer diner questions Newsletter Search Restaurant Business Search Login Subscribe Newsletter Login Subscribe Topics Consumer Trends Food Beverage Emerging Brands Operations Technology Marketing Workforce Leadership Financing Data Top 500 Chains Top 100 Independents Future 50: Emerging (..)
Bickelhaupt was a guest on the Menu Talk podcast by Restaurant Business last year, and he spoke about his former struggles with sobriety and operating the concept with his wife, who was also sommelier. He previously was arrested in Chicago after reportedly attacking his ex-wife. Members help make our journalism possible.
20, 2025 Facebook Twitter LinkedIn Staff illustration Clint Penfield, Smalls Sliders Clint Penfield is the new chief operating officer at Smalls Sliders. Corey Rapp, Karl Strauss Brewing Company Corey Rapp is the new executive chef for the Karl Strauss Brewing Company, based in San Diego, which operates nine Southern California brewpubs.
Beerline Cafe does not serve Thai food, but gets lumped in anyway for being vegan. To use the vegan Thai food example, Abdow suggested that a restaurant might want to include questions on its website such as “What makes your Thai food vegan?” All of this has obvious implications for restaurants. Abdow said. with an answer below.
Many operators already view third-party delivery as a necessary evil. The service is less profitable than other channels, and restaurants don’t control the data or the experience once the food leaves the building. At the same time, the company’s ever-widening net should give restaurants some pause.
His early moves have included simplifying the chain’s menu and operations and upgrading some core items, such as pizza. Before that, he spent five years as president of Buffalo Wild Wings, where he led a rebrand and helped launch its takeout-focused offshoot, BWW Go. traffic increase to start this year.
13, 2025 Facebook Twitter LinkedIn Image courtesy of Restaurant Business Jackie Secor is the new chief operating officer of Taco John’s. With more than 25-years of experience, Secor previously served as senior vice president of operations and training at GoTo Foods. By Restaurant Business Staff on Jun.
Boston-based Crunchtime offers operational tools such as inventory management, scheduling and training, also for large chains. Joining forces will allow the company to connect the dots between restaurants’ inventory, food prep and order flow, allowing operators to serve customers faster and more profitably, the companies said.
Photo: Shutterstock Red Robin Gourmet Burgers is shrinking its corporate workforce as it prepares to operate fewer of its own restaurants. Englewood, Colorado-based Red Robin currently operates about 400 of its 500 locations and said it intends to remain a largely company-owned system. By Joe Guszkowski on Jul.
About two-thirds of Go locations are operated by franchisees. Many of them are existing operators within Buffalo Wild Wings’ parent company, Inspire Brands, which also owns Arby’s, Jimmy John’s, Sonic Drive-In and other brands. Investors are leery about fast-food chains and they’re jumping onto a few key casual-dining bandwagons.
The food delivery company said Wednesday that it has acquired Symbiosys, an ad tech company, in a deal valued at $175 million. The growth of advertising is part of DoorDash’s evolution from a food delivery company into an all-around ecommerce platform for restaurants and other businesses. By Joe Guszkowski on Jun.
Senate passes Trump's budget bill, including no taxes on tips Week in Review: Everything is coming up Dubai Chocolate Why ICE raids will get worse before they get better Operations Week in Review: McDonald’s new burger, Luckin’s U.S. The fast-food beverage wars have begun. Wait and see. Feeling thirsty? Sign up here.
Food is political: Ive covered the James Beard Awards ceremony for most of 10 years the "Oscars of the restaurant world" has been held in Chicago. Watch out for convenience stores: C-stores are starting to look an awful lot like fast-food restaurants. And the 74-unit concept is now embarking on aggressive expansion plans.
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