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Restaurant Staff Training 101

7 Shifts

There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.

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‘AI Has the Potential to Truly Become the Brain of the Restaurant.’

Modern Restaurant Management

“As the restaurant industry appears to increasingly embraces AI, the journey to full-scale transformation is still a work in progress," said Evert Gruyaert, restaurants and food service industry leader, Deloitte. "Leveraging That includes things like voice AI in drive thrus to automate the order-taking process.

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The Hidden Ingredient to Restaurant Resilience? Better Communication Tools  

Modern Restaurant Management

In the fast-paced world of food service, communication is everything. From taking orders to coordinating back-of-house operations, every moment counts. Small Internal Changes, Big Customer Impact When operational tools are simplified, the process of onboarding and training new employees becomes easier.

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This is Slowing Down Your Restaurant Growth — And How to Fix It

Modern Restaurant Management

The challenges can be overwhelming, from managing multiple orders to coordinating staff and ensuring timely deliveries. If you’re a catering business owner juggling multiple orders in a single day. For instance, a robust catering management system can help integrate inventory tracking, staff scheduling, and order management.

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18 Restaurant Manager Interview Questions to Assess Leadership and Operational Skills

7 Shifts

After all, it’s not just the quality of your food that can keep customers coming back — 73% of diners base their satisfaction on the quality of service they receive. Can you provide an example of how you’ve improved employee performance through training? Hiring the right people can make or break your business.

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Restaurant Operations Management: A Guide for Restaurant Owners

ChowNow

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Customer Service and Experience Great food and drink is only truly enjoyed when its coupled with a great service experience.

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Small But Mighty: How Independent Restaurants Win with Agility, Authenticity, and Community

Modern Restaurant Management

Some ideas: Work with schools beyond fundraisers: offer to host field trips where kids tour the kitchen, decorate desserts, or learn about food safety. Let Your Team Shape the Culture Big brands often rely on scripts and standard training to maintain consistency. Parents and staff will remember it.