FOH and Retail - Restaurateur Connection

Flag on the Play! Four Penalties Your Bar Can Avoid During Super Bowl Weekend

Modern Restaurant Management

FEBRUARY 6, 2023

According to National Retail Federation, nearly 18 million fans plan to watch the Super Bowl at their favorite bar. Don’t let your FoH team get called for Delay of Game when customers need ordering assistance. Regular season game days at the bar are crowded and hectic enough, but Super Bowl weekend?

Bar

Bar FOH Coaching Brewery

Cleanliness in the Restaurant: Reality and Perception

Modern Restaurant Management

APRIL 8, 2020

Although celebrity figures like “Bar Rescue” host Jon Taffer recently told “Fox & Friends” viewers that his biggest worry for restaurants is “the premise of spacing continuing into the retail environment,” there’s going to be more that operators will need to evaluate.

White Paper

White Paper Seating Employee Relations Back of House

Host/Hostess Interview Questions to Identify Hospitality Skills and Customer Focus

7 Shifts

NOVEMBER 24, 2024

Strong answers should reflect examples of past jobs as a hostess, restaurant host, or in another FOH position. Even if they haven’t been a hostess, experiences in roles like retail or customer service can demonstrate their ability to handle customers' needs. How do you ensure guests feel welcome when they arrive?

Hospitality

Hospitality Seating Customer Experience Reservations

Decade of Disruption: Restaurant Insiders Dish What’s on the Plate

Modern Restaurant Management

FEBRUARY 18, 2020

Elo’s Sonal Apte, vice president of retail and hospitality. Technology is ever-changing and constantly disrupting industries – from restaurants and retail to healthcare – and everything in between. Consumers continue to demand more sustainable and environmentally conscious retail experiences.

Mobile Ordering

Mobile Ordering Front of House Customer Service Customer Experience

9 Top Restaurant Technologies To Evolve Your Business

7 Shifts

FEBRUARY 7, 2024

Square: Widely used in small retail, Square offers a restaurant-specific POS as well. TouchBistro: Comprehensive POS and restaurant management system supporting FOH, BOH, and guest engagement. Examples of kitchen display systems Toast : Paired with the company’s POS, this accompanying KDS integrates your BOH and FOH seamlessly.

Technology

Technology Mobile Ordering Social Media Online Ordering

Article Publish And Update Dates

Sling

AUGUST 9, 2023

June 2020 Front Of House (FOH) Vs. Back Of House (BOH): What’s The Difference? June 2020 How Do I Keep My Employees Longer?

Article

Article 2023 2022 2021

Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Three

Modern Restaurant Management

MARCH 11, 2025

For hiring platforms like foh&boh, the name of the game was volume, volume, volume. – Mary Pillow Thompson, founder of foh&boh Five years after the pandemic, Tom's Watch Bar has gained valuable perspective on what drives people to gather.

Mobile Ordering

Mobile Ordering Kitchen Safety Fine Dining Food Safety

What Is A Franchise Restaurant? — Benefits For Growing Food Brands

Apicbase

APRIL 5, 2022

Andy, floor manager of a retail store, has always dreamed of opening a restaurant. Meanwhile, successful retail franchises include 7-Eleven and UPS Store. Selecting the right tech will ensure BOH and FOH efficiency for years to come, but it will also help your business scale faster and more efficiently.

Franchise

Franchise Franchising Food License

Consumers Welcome Some Restaurant Automation, Reject Others

Modern Restaurant Management

MAY 8, 2024

Among the report highlights: Most consumers (67 percent) say human-centered customer service at restaurants is very important, compared to only 31 percent saying the same of retail and grocery stores. Particularly at QSRs, there is indication that customers may welcome entirely AI-driven FOH experiences. Why retain the middleman?

Mobile Ordering

Mobile Ordering Front of House Customer Service FOH

How to Choose the Best Kitchen Management Software for Your Multi-Unit Restaurant Business

Apicbase

MARCH 28, 2024

Platform – Build a Reliable Tech Ecosystem Your restaurant kitchen software should be part of your overall ecosystem linking seamlessly with front-of-house (FOH) systems – reservations, ePOS, loyalty, and ordering tech – as well as accounting, payroll, and HR tech.

Management

Management Management Point of Sale Kitchen Safety

The restaurant industry needs to step up for women. We asked four leaders how to do it.

7 Shifts

NOVEMBER 3, 2022

And how many of those women work in the FOH rather than the BOH? At Hopdoddy, they use an open kitchen concept so that the FOH and BOH are more integrated. In a study published by Yale , women at a large retail chain were 14% less likely to receive promotions than men. Restaurant communication apps can help you get there.

Leadership

Leadership FOH BOH Website Management

MRM Research Roundup: Diner Resiliency, Automation Technology, and Egg Prices

Modern Restaurant Management

APRIL 1, 2025

Turnover Costs : The expense of replacing staff can be as much as $1,056 per FOH position and $1,491 per BOH position. Among the insights: Inflation: Food inflation is a top concern for 52 percent of operators with labor costs ranking a close second.

Pricing

Pricing Technology 2025 Point of Sale

MRM Research Roundup: To-Go Trends, State of the Plate, and Black Market Reservations

Modern Restaurant Management

APRIL 29, 2025

alcohol products from retail stores. ” The report, conducted by Redpoint exclusively for GS1 US, is based on a national survey of more than 500 supply chain professionals ranging from directors to C-level executives in the retail grocery, foodservice, healthcare, apparel and general merchandise industries. Additionally, U.S.

Reservations

Reservations 2025 Marketing Loyalty Program

Restaurateur Connection

Flag on the Play! Four Penalties Your Bar Can Avoid During Super Bowl Weekend

Cleanliness in the Restaurant: Reality and Perception

Trending Sources

Host/Hostess Interview Questions to Identify Hospitality Skills and Customer Focus

Decade of Disruption: Restaurant Insiders Dish What’s on the Plate

9 Top Restaurant Technologies To Evolve Your Business

Article Publish And Update Dates

Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Three

What Is A Franchise Restaurant? — Benefits For Growing Food Brands

Consumers Welcome Some Restaurant Automation, Reject Others

How to Choose the Best Kitchen Management Software for Your Multi-Unit Restaurant Business

The restaurant industry needs to step up for women. We asked four leaders how to do it.

MRM Research Roundup: Diner Resiliency, Automation Technology, and Egg Prices

MRM Research Roundup: To-Go Trends, State of the Plate, and Black Market Reservations

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