The Rail

MARCH 14, 2023

QR codes offer a convenient and contactless way for customers to access menus, order food, and pay using mobile devices. Contactless menus , a popular ordering style that enhances safety, utilize QR codes that customers can easily scan with their smartphone cameras. What is a QR Code for a Restaurant?

Mobile Ordering 111

Mobile Ordering FOH Front of House Kitchen Safety 111

Restaurant365

JUNE 15, 2021

Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. You may have a hunch that you are doing fewer table turns on the weekend, or that your inventory has gotten wasteful recently. Want to know more about FOH data? This can lead to food waste or poor food quality.

BOH 78

BOH FOH Point of Sale Back of House 78

7 Shifts

JULY 14, 2020

Consider specialty sanitization services In addition to hourly sanitization of all high-contact surfaces (FOH and BOH), ensuring you have access to professional specialty sanitization will provide more confidence and peace of mind to your staff and guests.

Management 370

Management Management Kitchen Safety Equipment 370

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. Digitize Your Ordering Function and Enhance Your Presence. Just prior to the pandemic, off-premises orders accounted for 60 percent of restaurant engagements, according to a National Restaurant Association report.

Technology 199

Technology Loyalty Program Front of House Online Ordering 199

Modern Restaurant Management

FEBRUARY 4, 2022

A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. Water pollution and plastic waste have made many people look at restaurants. We’re way beyond ordering in on a lazy night. Uber Eats can charge as high as 30% to the restaurant on every order.

2022 216

2022 Customer Service Online Ordering Website Management 216

Lavu

JUNE 4, 2019

From placing orders to delivering the dishes and processing the bill, each step should be smooth and convenient. When it comes to meal ordering and preparation, kitchen display systems (KDS) are replacing the need for handwritten and verbally communicated tickets in restaurants. This helps reduce human error.

BOH 109

BOH FOH Front of House Back of House 109

The Restaurant Group

NOVEMBER 19, 2019

Portion control is a responsibility of both FOH and BOH. FOH employees need to charge the correct price for changes in menu items, they also need to verify orders are correct. Bringing out an incorrect order to a table will automatically half your food cost of the sale, if not worse. That is waste; known and unknown.

Management 68

Management Management FOH Fast Casual 68

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. If customers are waiting in line for a table, you can take their drink orders as they wait, and even transfer their tab to their table once seated.

FOH 78

FOH Mobile Ordering BOH Front of House 78

Restaurant365

JUNE 22, 2021

Training your store-level managers and your kitchen staff about food waste reduction is critical to improving overall Cost of Goods Sold (CoGS). Preventing food waste from happening in the first place is the best thing you can do to save on your food cost. Train your store-level managers.

Compost 88

Compost Food Waste Front of House 88

Restaurant365

MARCH 25, 2020

” Require that takeout be ordered and paid online. If this process varies from your normal takeout service, hang a sign on your door welcoming customers to order via their phones outside your store so that you don’t lose sales from those customers accustomed to ordering inside and paying in person. Use staff for delivery.

Delivery 107

Delivery FOH Front of House Mobile Ordering 107

Modern Restaurant Management

SEPTEMBER 2, 2020

Create an outdoor service station and contactless menus, ordering and payments available. Restaurant staff and employees wearing masks and disposable gloves, including FOH (servers, bartenders, cashiers, etc.) The idea here would be to offer a free item with each takeout/delivery order. Marked spaces to eat or drink.

Outdoor 199

Outdoor Fine Dining Dine-in FOH 199

Apicbase

MARCH 28, 2024

The F&B director works with the order forms, the COO analyses the profit and loss statements, the inventory manager checks the stock counts, the executive chef works in the recipes database and so on. Keep track of internal orders by digitally managing stock transfers between units.

Management 52

Management Management Point of Sale Kitchen Safety 52

Sling

MAY 9, 2023

4) Minimize food waste Minimizing waste is essential because food costs are one of the largest expenses that most restaurants have to contend with. As a general concept, these health and safety standards dictate the appropriate ways to store, prepare, and serve the food your customers order.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Cheetah

SEPTEMBER 4, 2019

Front of the House Terms Front of the house (FoH) is literally the front of the restaurant, including the waiting area, the bar, and the dining area. Here are the 8 most commonly used terms in FoH: . In the weeds Like it or not, there comes a point at any service that both the servers and the kitchen are swamped with orders.

Front of House 106

Front of House FOH Back of House Customer Service 106

Hot Schedules

MAY 21, 2020

In order to prep for opening day, the team at Smoky Rose really drove the logistics and appearance of increased sanitation. We have groups of servers assigned to a cleanliness zone, and if they aren’t at capacity then they go into a support role with nearby zones in order to maintain sanitation. Don’t forget the 3 Ps.

Back of House 148

Back of House Employee Relations FOH BOH 148

The Restaurant Times

MARCH 13, 2023

The Back of House Lingo The hustle and bustle of the back-of-house, the chaos that sustains the front-of-house (FOH), and the sheer urgency, mingled with various types of noises, create a different word in and of itself. They supervise other chefs, create menus, and handle food order costs. And, well, every world needs its own lingo.

Back of House 52

Back of House BOH Front of House FOH 52

Deliverect

AUGUST 20, 2020

That’s why we’ve put together this guide so you don’t have to waste time searching around for advice. Think about your priorities and where delivery orders fit in. Create an order packing area. Key considerations include: Dedicated surface space for packing orders. Optimize Your Kitchen For Delivery Orders.

Design 145

Design Delivery Food Order Online Ordering 145

Mad Mobile

MARCH 1, 2024

From server robots to ordering kiosks in fast food establishments, it seems like there’s always a new gimmick trying to get your attention. But data shows that it’s more than just about the flashy toys. In the first model, customers have access to kiosks or tablets at the table and can place orders and payout at their convenience.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Apicbase

SEPTEMBER 16, 2022

Why combining FoH and BoH data makes analytics more powerful Final thoughts. Just because analytics is a higher-order tool than reporting doesn’t mean that the two are not inseparably connected… or that reporting doesn’t have a place in your operation. Here’s what we’ll cover: What is restaurant reporting? What is restaurant analytics?

POS 52

POS Operations Back of House FOH 52

Apicbase

MARCH 3, 2023

Some technologies integrate with the restaurant’s POS, allowing data to be easily shared between front-of-house (FoH) and back-of-house (BoH) systems. Finally, Apicbase optimises your purchasing decisions by adjusting your order quantities based on your desired stock levels and sales history. Your tech ecosystem is ready to go.

Point of Sale 52

Point of Sale POS Management Management 52

Apicbase

JUNE 16, 2023

The metrics and calculations in this list will help you bring order to the chaos and manage the performance of each unit in the chain. To calculate labour cost percentage: Labour Cost Percentage = Labour Cost / Sales Pro Tip: To identify what’s affecting your labour costs, divide the staff by FOH (front of house) and BOH (back of house).

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

DECEMBER 28, 2020

Operators will need to be creative in finding ways to counter the increased restaurant costs and the waste being produced. Those that are continuing to prosper had their technological house in order prior to the pandemic. The trends for next year are going to be touchless and contactless ordering.

2021 190

2021 Kitchen Safety Food Safety Mobile Ordering 190

EATER

MAY 20, 2020

In the meantime, the NRA and others already offer guidance on FOH logistics like food running, customer management, bathroom safety, and customer takeout. It then breaks down the facility into workspaces for personal use, food prep, meal packaging, order pickup, and receiving supplies, among others.

Kitchen Safety 101

Kitchen Safety Food Safety Food Supply Healthcare 101

EATER

MAY 14, 2020

In the meantime, the NRA and others already offer guidance on FOH logistics like food running, customer management, bathroom safety, and customer takeout. It then breaks down the facility into workspaces for personal use, food prep, meal packaging, order pickup, and receiving supplies, among others.

Kitchen Safety 98

Kitchen Safety Food Safety Food Supply Healthcare 98

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. You can see which other restaurants they frequent, too, and the types of items they order from those places.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Touch Bistro

AUGUST 4, 2021

If, for example, you ask a colleague to broil something, when you actually want it braised, you could end up with costly food waste and unhappy customers. Chit (see also: “ticket”): Restaurant jargon for an order placed into the point of sale system. Let’s get started. Chop: To roughly cut food into bite-sized portions.

BOH 52

BOH Front of House Back of House Point of Sale 52

Apicbase

APRIL 20, 2022

Guests expect your food to taste the same, no matter which location they visit or order from. The tricky part is the logistics behind such a venture, but that obstacle is easily overcome with tech for internal ordering. Also, monitor no-so-obvious KPIs such as food cost variance , inventory turnover and food waste.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52