7 Shifts

AUGUST 5, 2021

After tracking sales, calculating inventory, and just trying to keep your head above water, restaurant scheduling can take up a chunk out of your week. It seems you're always either understaffed or overstaffed, either FOH or BOH , at the worst times. Employee scheduling for your restaurant can be the most stressful part of your job.

Front of House 370

Front of House Restaurant Law Employee Relations Point of Sale 370

7 Shifts

JULY 25, 2024

Offering additional services, like delivery and takeout, meal kits and subscription boxes, and even catering and hosting special events can unlock new growth opportunities. Another approach is to integrate an online ordering feature or plugin into your website and leverage your FOH as delivery drivers.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

Lavu

MAY 2, 2025

POS systems simplify restaurant workflows by improving communication between front-of-house (FOH) and back-of-house (BOH) teams. Key benefits include: Real-time order updates: Orders are instantly sent to the kitchen with modifications and special requests. Automatic order routing: Sends orders to the correct kitchen stations (e.g.,

Communication 78

Communication POS Front of House FOH 78

Restaurant365

JUNE 9, 2021

You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Tracking key FOH metrics can help provide a path to healthy revenue levels. Optimizing your BOH and FOH metrics boosts the efficiency of your labor and food spending. So, what data should you be tracking around your FOH?

FOH 78

FOH BOH Front of House Customer Experience 78

Clover - Restaurants

JUNE 30, 2025

past feedback, most recent visit date, special requests), from on-premise or online dining, all within the Reservations app. A modern POS system centralizes critical functions—like order processing, CRM, inventory, and scheduling—into one seamless platform. View any saved notes about a diner (i.e.

Hospitality 52

Hospitality Technology FOH Front of House 52

7 Shifts

SEPTEMBER 26, 2022

Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. If you work in a full-service restaurant, you often have to remember daily and weekly specials. Recommended Reading: Restaurant Lingo & Slang Guide for FOH and BOH. Making Your Food Service Resume Stand Out.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Apicbase

MARCH 28, 2024

These include food production and inventory management. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. The roles of BOH and FOH staff are intertwined yet distinct. Additionally, the BOH handles food safety and restaurant administration.

Back of House 52

Back of House FOH BOH Front of House 52

Restaurant365

MARCH 25, 2020

Before repurposing your FOH staff for delivery, check with your insurance carrier to ensure that you’re covered for off-premise activity. If you’re properly insured for delivery, you can keep your servers, bartenders and other FOH staff working during this uncertain time. Use staff for delivery. Trim menu offerings in the short term.

Delivery 107

Delivery FOH Front of House Mobile Ordering 107

Modern Restaurant Management

FEBRUARY 18, 2020

A lot of places are also offering dine-in only specials or dishes that can only be ordered in-house. Table stakes today requires a POS system that fully integrates and automates: Inventory management – recipe management and COGS insights. Integration with third party aggregators. Historical and predictive Sales data.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Restaurant365

JUNE 15, 2021

Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. You may have a hunch that you are doing fewer table turns on the weekend, or that your inventory has gotten wasteful recently. Want to know more about FOH data? Read Part 1 here ).

BOH 78

BOH FOH Back of House Point of Sale 78

Restaurant365

JUNE 22, 2021

Consider having a discussion or special training with your staff on all the benefits of food waste reduction: the “upstream and downstream” impact of not only keeping food out of the landfill, but also respecting the resources it takes to get food to the restaurant in the first place. Move Perishables with Specials.

Compost 88

Compost Food Waste Front of House 88

QSR Automations

APRIL 4, 2025

Enter the kitchen display system (KDS), a digital display that replaces traditional paper tickets, offering real-time order management and communication between front-of-house (FOH) and back-of-house (BOH). Improved FOH and BOH Communication Miscommunication between servers and kitchen staff isnt just common, its basically a rite of passage.

Food Order 52

Food Order Waste FOH BOH 52

Lavu

JANUARY 21, 2020

Hire a Professional Specializing in Restaurant Accounting. Since accounting in the restaurant industry is quite different from other industries, look for someone who has experience or specialization in restaurant accounting. Track Restaurant Inventory. The importance of tracking your inventory expenses can never be overlooked.

Point of Sale 78

Point of Sale Inventory Restaurant Law Front of House 78

Sling

MAY 9, 2023

Doing so can help improve the efficiency and effectiveness of both your back-of-house ( BOH ) and front-of-house (FOH) teams. food allergies, table preferences, and special requests) or implement tools to create a customer loyalty program. You may need to upgrade your POS system to speed up the customer payment process.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Sling

DECEMBER 24, 2020

Hiring a social media marketing manager can take a lot of the burden off the FOH/BOH managers — or management in general — and give them more time to focus on perfecting the day-to-day operations of the business. But if you wanted to highlight your lunch specials, would you post pictures and videos at 10 p.m.? 5) Organize Contests.

Social Media 78

Social Media Marketing Customer Service Hiring 78

Lavu

MARCH 11, 2020

Whether you are looking for effective inventory management software or just a POS system for your business, restaurant management software is something you cannot afford to miss. They come with tools used to track inventory, restaurant orders, payroll, and analytics. Front-of-house (FOH) management. Employee scheduling.

Management 78

Management Management Cash Management Mobile Ordering 78

Sling

SEPTEMBER 6, 2021

The Joseph Decuis website reminds visitors that a special event is more memorable when celebrated in an exceptional location. If your restaurant can handle it, mention that special events are welcome and tell website visitors how you can make that event the best it can be. Source: TacoBell.com. Source: PastariaStl.com.

Website Management 78

Website Management Online Ordering Loyalty Program Mobile Ordering 78

Aaron Allen & Associates

MARCH 29, 2024

This requires updated and accurate training for baristas and FOH staff that needs to be considered in the investment for developing the new item. The menu’s design has a direct impact on operational aspects, including kitchen workflow, inventory management, and labor costs.

Innovation 52

Innovation Menu FOH Customer Experience 52

Modern Restaurant Management

MARCH 11, 2025

Furthermore, digital tools for inventory and labor management became crucial for navigating supply chain disruptions and staffing challenges. For hiring platforms like foh&boh, the name of the game was volume, volume, volume.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Apicbase

OCTOBER 14, 2022

Offer promotions and special deals. To calculate your actual food cost, add the value of your starting inventory and your purchases, and then subtract the value of your ending inventory from the total. How can you improve the revenue? Create an upselling program. Partner with delivery and online ordering services.

Franchise 52

Franchise Franchising Online Ordering Loyalty Program 52

Mad Mobile

MARCH 1, 2024

You can schedule updates for happy hour or special events to capitalize on the boost in traffic. If your chef is running an in-demand special, you can easily adjust the price or remove it from the menu when it’s sold out. For instance, CAKE easily integrates with Orca , a leading inventory management system.

Seasonal Menu 40

Seasonal Menu POS Customer Experience Loyalty Program 40

Touch Bistro

AUGUST 4, 2021

Comp: To offer a complimentary dish or item to a customer, whether to correct an error or give the guest special treatment. Front of house (FOH): The front of the restaurant, where guests are served and the host and servers work. Chit (see also: “ticket”): Restaurant jargon for an order placed into the point of sale system.

Front of House 52

Front of House BOH Back of House Point of Sale 52

Modern Restaurant Management

OCTOBER 20, 2023

Special Menu Item: First-Party Data There’s now an emphasis on leveraging first-party data based on the assets that brands already own, such as opt-in email lists and other forms of existing customer relationships. Some of the most valuable insights for restaurants are found in general operations data, customer data and website data.

Marketing 379

Marketing Loyalty Program Email Marketing Coupons 379

Restaurant365

JULY 8, 2021

Consider using promotions, happy hours, or specials aimed at attracting customers to your restaurant (and maybe bringing along a friend or two). Finally, as you implement different marketing tactics, focus on your FOH metrics to continue optimizing the new customer experience.

Point of Sale 78

Point of Sale Fine Dining FOH Online Ordering 78

Modern Restaurant Management

APRIL 1, 2025

Turnover Costs : The expense of replacing staff can be as much as $1,056 per FOH position and $1,491 per BOH position. Labor Cost Management : Instead of cutting staff, 68 percent of restaurants have embraced cross-training as the top labor cost management strategy.

Pricing 251

Pricing Technology 2025 Point of Sale 251

Modern Restaurant Management

APRIL 29, 2025

Value matters, too—over 80 percent of consumers utilize deals like "Buy One, Get One” offers, combo meals, or real-time specials. GreenPoints™ This Certified Green Restaurant® has 100 percent LED lights, Green-e Energy Certified Green Wind Power that offsets 100 percent of energy usage, and BOH and FOH composting.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488